All went smoothely except I see i have to sign a contract and i couldn't find it in the mails and if i did find it i don't know how to sign on line. Now i am worried about this. I hope my holiday goes... See more
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I currently have a booking through Casamundo, we are due to enter an apartment in Spain in 3 days. The whole booking process has been a nightmare and in trying to contact them for clarification, I onl... See more
Company replied
The detailed descripton of the houses on offer, ammaenities, whats nearby and the estimated distances. Also i value the ability to view the location and prices of vacation houses on offer in google ma... See more
Company replied
I've been using Casamundo to choose accommodation for almost 10 years. I am always satisfied. But the updated site is much less transparent than the previous one, I'm sorry.
3.9
Great
33 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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All went smoothely except I see i have…
All went smoothely except I see i have to sign a contract and i couldn't find it in the mails and if i did find it i don't know how to sign on line. Now i am worried about this. I hope my holiday goes througj. I have made first payment
11 March 2026
Unprompted review
Easy and direct communication
Easy and direct communication, good experiences from the past
15 December 2025
Unprompted review
Easy peasy…
Description of properties was very helpful. Booking process was easy.
26 November 2025
Unprompted review
This company is a fraud
This company is a fraud. Don't waste your money on it. They don't really have any houses.
They just want your money, and you'll never get it back.
10 October 2025
Unprompted review
Reply from CASAMUNDO
Dear Albert,
Thank you for sharing your experience with us. We are sorry to hear that your booking was not satisfactory.
As we can see, our colleagues changed your email address and immediately informed the contractual partner of all difficulties.
Please feel free to reply to our last email to clarify any further details.
We are working on improving the system and are grateful for your feedback.
We wish you all the best for your future travels!
Kind regards
Your team at Casamundo
Bad customer service experience
I currently have a booking through Casamundo, we are due to enter an apartment in Spain in 3 days. The whole booking process has been a nightmare and in trying to contact them for clarification, I only get short and undetailed replies. I’ve tried the WhatsApp number but that’s no better. What I want is to speak to a human and go through the problem in one conversation. But there’s no telephone number. Never again.
9 September 2025
Unprompted review
Reply from CASAMUNDO
Dear Patricia,
Thank you for your feedback. We apologize for any difficulties you may have experienced with your booking.
As we can see, you made one booking through Casamundo. Your contractual partner for this booking is “Casasyvillas.” You will receive all information regarding check-in from our colleagues there.
Unfortunately, we cannot view a second booking as it was not made through us.
Please reply to our email if you have any further questions or requests.
Thank you for your trust.
Your team at Casamundo
Easy to find properties
Easy to find properties, website well build, easy process to make a booking.
23 July 2025
Unprompted review
easy to book
easy to book, they offer nice condos to stay in Bibione price are very good and acceptable
1 May 2025
Unprompted review
Easy to follow instructions
Easy to follow instructions, quick response.
5 February 2025
Unprompted review
Good experience
Everything was quick and smooth. I would only expect QR code to be generated for easier payment.
30 December 2024
Unprompted review
liked the site better than airbnb
liked the site better than airbnb. better prices and selections
24 October 2024
Unprompted review
It was so simple and easy to follow
It was so simple and easy to follow. And received a promt reply.
15 October 2024
Unprompted review
Nice booking experience
The detailed descripton of the houses on offer, ammaenities, whats nearby and the estimated distances. Also i value the ability to view the location and prices of vacation houses on offer in google map environment makes it easy to evaluate choices on the fly. Ease of booking is a strong plus, and well as email communications.
1 August 2024
Unprompted review
Reply from CASAMUNDO
Thank you so much for your positive feedback!
We're thrilled to hear that you had a great booking experience. We appreciate your kind words, and we will share them with the team.
We look forward to helping you plan your next vacation!
I book with Casamundo than was directed…
I book with Casamundo than was directed to another website why?????? Than why half payment not full ??? Was initially in Italian than English Nop that’s not my world ????? It has to be a straight site straight booking that’s all
25 March 2024
Unprompted review
Reply from CASAMUNDO
Dear Customer,
Thank you for sharing your concerns. We'd like to mention that we collaborate with various partners, each with their own payment policies.
We understand your apprehensions and recommend reviewing the payment terms on the offer before proceeding. This should help clarify any uncertainties regarding the payment amount.
We apologize for any confusion this may have caused, and we are continually striving to enhance our service.
Kindest regards,
The Casamundo Team
We are still in booking phase....
6 March 2020
Unprompted review
Website really easy to use on mini ipad
Website really easy to use (i used it on my mini ipad) and you have all the info you need about each dwelling
26 February 2020
Unprompted review
I like Casamundo
I've been using Casamundo to choose accommodation for almost 10 years. I am always satisfied.
But the updated site is much less transparent than the previous one, I'm sorry.
2 February 2020
Unprompted review
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