Terrible customer service. I’ve been trying for over four weeks to return an item and receive my refund, but I keep getting the same vague response that they are “reviewing the case” with no actual fo... See more
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do not order from these people. They have horrible customer service . And are not allowing return .I ordered two external hard drives 8 TB from this website for my PS5. They do not work for it becaus... See more
I ordered a USB from shopcasachic.ca just to test. I figured it was a scam. It was. After many emails with them, I decided to take it apart and see what was in it. There was a 64GB MicroSD card tha... See more
Service is poor to say the least. The delivery company they use went to the wrong address, this I can accept however when I contacted casa chic I was told it's not there responsibility as they only... See more
Company replied
Company details
Written by the company
Your home deserves something special Casa Chic Boutique is an independent family business, founded by Yvonne and Christos, who share a love of classic style and outstanding customer service. The collection is made up of beautiful wall mirrors, wall clocks and photo frames. From shabby chic French mirrors to modern and industrial solid wood photo frames, we specialize in one-of-a-kind finds that give your home a distinct personality.
Contact info
102 Fuljam Palace Road, W6 9PL, London, United Kingdom
- hello@casachicboutique.com
- casachicboutique.com
1.4
Bad
274 reviews
Hasn’t replied to negative reviews
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Excellent quick service and very happy…
Excellent quick service and very happy with the products. Just what I was looking for.
22 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Brilliant news Emma, thanks a lot :-)
Excellent service and great quality…
Excellent service and great quality frames :):)
Will definitely order again.
22 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks very much Kirsty
I was searching for a specific mirror…
I was searching for a specific mirror at a reasonable price. All the well known places to shop were selling what I wanted for £40 plus. But I managed to buy exactly what I wanted from Casa Chic for £30. The quality and service was excellent. I’d happily buy from Casa Chic again.
22 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Lisa :-)
Quality at a good price.
After looking online through a myriad of picture frame sites I found this one, and it seemed to be the best for price and quality. I ordered 3 frames, which were delivered in perfect condition. Each frame had a film cover on both sides of the Perspex, keeping them dust and scratch free. Overall I am very happy, and would order from Casa Chic again.
19 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot dear James
I recently bought two mirrors and love…
I recently bought two mirrors and love them - they are beautiful, and amazing quality for the price. I also found the customer service to be excellent. Top marks and many thanks Casa Chic !
18 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks so much Anna!
Perfect purchase
The items were just what I was looking for and very well priced. Once I placed the order they arrived quickly and were exactly as described. Seem to be really great quality and I will definitely be purchasing from Casa Chic again!
18 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Evelyn :-)
Great service
Great service. The mirror arrived broken, I informed Casa Chic of this and a refund was issued in a swifty and efficent manner. Definatly recomend.
18 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Mike. We are always happy to help :-)
Very very happy customer!
Very quick sale, our beautiful wall mirror was received in days of purchase.Very well packaged and looks even better than pictures.Would definitely buy again.
18 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Joanne :-)
Really good value frames
Really good value frames. One got slightly marked in transit but easily solved with a marker pen
17 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Hello dear Amelia, Thanks a lot for your review. Im very sorry one of them was marked, if you can, please contact us and send us a photo and we will assist you :-)
Ordered a large round black metal wall…
Ordered a large round black metal wall mirror which arrived promptly, was well packaged and the mirror is excellent quality at a very reasonable price. Would certainly consider Casa Chic Boutique for further purchases.
17 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Rod :-)
Good quality product and aesthetically…
Good quality product and aesthetically pleasing to look at. Doesn't sit flat on the wall though once hung up.
17 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Hello dear Sami. Thanks for your review. The frames should sit flat once hung, please contact us so we can see what the issue is :-)
Rose gold clock
Delivery was fast, clock is an amazing statement peice for my kitchen! Well made and at a great price!
17 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Alex :-)
Really great article
Really great article. Great settlement. Fast delivery. Thank you very much!
17 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Marco :-)
Prompt and efficient service. From placing my order to receiving the…
From placing my order to receiving the item, I was kept up to date. It even arrived earlier than stated.
The mirror was really good quality and such a reasonable price too!
Will use this company again.
17 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Erica :-)
Brilliant item and customer service
Ordered a mirror and came really well packaged. Unfortunately it had a few scratches on it. After I sent an email with photos to casa chic they replied straight away and offered a refund or replacement mirror. I requested a replacement as I loved the mirror. Came few days later and no issues. Did not need to mess about sending first mirror back. Brilliant service, lovely item. Would recommend casa chic no problem. Wouldn’t hesitate to use company again, thanks very much
16 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot dear. We are always happy to help :-)
Amazing service order came really…
Amazing service order came really quickly and amazing price, found the same clock for double the price thanks again for evade ao happy with our order
16 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Brilliant news dear! Thanks a lot
Very happy with my order
Very happy with my order, good quality item (mirror), arrived quickly and with regular email updates and confirmation
16 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot dear :-)
Great service lovely mirror
Great service. Quick delivery. Great products. Will use again
16 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Danielle :-)
Beautiful mirror
Absolutely perfect service. Speedy delivery and beautiful mirror. Highly recommended
16 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot dear Kate :-)
Beautiful Clock
Bought a large clock from Casa Chic & it’s absolutely beautiful! Just as described, I would recommend Casa Chic & would buy from them again.
15 February 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Gemma :-)
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