Terrible customer service. I’ve been trying for over four weeks to return an item and receive my refund, but I keep getting the same vague response that they are “reviewing the case” with no actual fo... See more
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do not order from these people. They have horrible customer service . And are not allowing return .I ordered two external hard drives 8 TB from this website for my PS5. They do not work for it becaus... See more
I ordered a USB from shopcasachic.ca just to test. I figured it was a scam. It was. After many emails with them, I decided to take it apart and see what was in it. There was a 64GB MicroSD card tha... See more
Service is poor to say the least. The delivery company they use went to the wrong address, this I can accept however when I contacted casa chic I was told it's not there responsibility as they only... See more
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Company details
Written by the company
Your home deserves something special Casa Chic Boutique is an independent family business, founded by Yvonne and Christos, who share a love of classic style and outstanding customer service. The collection is made up of beautiful wall mirrors, wall clocks and photo frames. From shabby chic French mirrors to modern and industrial solid wood photo frames, we specialize in one-of-a-kind finds that give your home a distinct personality.
Contact info
102 Fuljam Palace Road, W6 9PL, London, United Kingdom
- hello@casachicboutique.com
- casachicboutique.com
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Wall mirrors for my bedroom and dressing room.
I purchased 2 wall mirrors from Casa Chic a very large French antiques style mirror and a smaller mirror for my dressing room. I was very pleased with both mirrors and the quality was perfect for the price of the mirrors.
Dennis at Feltham, London

Reply from Casa Chic Ltd.
Quality large shabby chic mirror
Purchased large shabby chic mirror. Was great price and perfect size. Arrived in just a few days after ordering and well packaged. Looks great and great quality

Reply from Casa Chic Ltd.
Returning customer and so happy with…
Returning customer and so happy with the service! Lovely frames that make my commissioned art work look stunning in the simple yet sturdy framed. I love how the frames are individually boxed which saves me a lot on packaging materials. Wonderful company. I will be back in a few weeks to order some more

Reply from Casa Chic Ltd.
Never again
After receiving my item there was a noticeable failure in the design. Have sent 3 Emails with photos but no response.
Customer service is terrible.
Update:
My Emails have finally been answered, a new mirror will be sent. When it arrives I will update again.
Latest update:
Have received a new replacement mirror so thank you.

Reply from Casa Chic Ltd.
Frames
I ordered picture frames, so pleased with them, would buy again.
Quick service and well packed, definitely recommend this company.

Reply from Casa Chic Ltd.
Great price and quick delivery
Great price and quick delivery. Mirror was well packaged to prevent breakages.

Reply from Casa Chic Ltd.
Great Service
Fantastic, quick service. Pictures look great in their new frames 😊

Reply from Casa Chic Ltd.
The picture frames were of a much…
The picture frames were of a much better quality than I expected for the price and will definitely buy again

Reply from Casa Chic Ltd.
Great company, great product and great service.
So glad we found Casa Chic. We had been looking for a 60mm all black wall clock for some time and the one we have received is perfect. The clock arrived within 3 days of ordering and we had it up on the wall that day. We would recommend Casa Chic without hesitation.

Reply from Casa Chic Ltd.

Reply from Casa Chic Ltd.
Good product, delivered on time
Came on time, good quality, great packaging. Recommend!

Reply from Casa Chic Ltd.
Beautiful product and timely arrival
Beautiful product and arrived when it said it would, very happy with our purchase and it was a very reasonable price for a clock of its size! If I were to provide feedback, the only things I’d suggest is to make you emails mobile friendly (graphics were the wrong size) and to send more communications about orders being prepared and that they’ve been dispatched Etc- nothing beats being kept informed. Would definitely purchase again from you!

Reply from Casa Chic Ltd.
The Item was as described
The Item was as described, although there was a Scratch on the Mirror. I emailed the company and it was resolved extremely quickly and professionally.

Reply from Casa Chic Ltd.

Reply from Casa Chic Ltd.

Reply from Casa Chic Ltd.
Roman numeral wall clock
Recently purchased a large black iron Roman numeral wall clock which I am really happy with it - it looks great In my living room. It arrived within the three working days as specified - it was exactly as shown on the website and it was beautifully packed and very reasonably priced. Definitely would buy from the company again

Reply from Casa Chic Ltd.
Incredible service
Incredible service. I ordered a clock and it had been dispatched and delivered within a week. The clock is exactly like the image promised and I was more than impressed with the service.

Reply from Casa Chic Ltd.
Gorgeous clock
Bought a lovely gold skeleton clock from this company. Very reasonably priced, arrived quickly and really good quality. Everyone who had seen it thinks it looks amazing. Would definitely use this company again.

Reply from Casa Chic Ltd.
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