Casablanca Express Reviews 873

Nicole in customer service was very quick and attentive and very helpful with booking my travel date I was very pleased with her service thanks nicole

Michelle was quick to understand my predicament and very attentive in remedying the situation. She was thorough, courteous, and knowledgeable. Five stars is my sincere recommendation.

Linda in customer service was very helpful in getting my dates booked for my cruise. She went the extra mile to assure I would have a smooth booking process. Thanks Linda!

thanks a lot for her help.

I spoke to Angie, was able to assist me with comprehending this whole procedure . Thank You angie

Nicole from customer service was awesome! She was so helpful and helped me with everything I needed. She was easy to work with, super kind, and very polite.

Michelle was very helpful when I forgot to send in my confirmation letter. She accepted it late so I did not have to adjust our travel plans!

I misplaced my certificate and found it months later. The certificate had expired i called and spoke with Michelle, she was so awesome she said she would accept it with no problem. I mailed it in, now can't wait for our trip to Cabo. Thanks Michelle for the great customer service you provided.

Cecilia Esparza

I had accidentally misplaced my letter confirming the date of my trip Angie was able to accept it past the expiration date . Looking forward on my Hawaii trip .

My wife and I wanted to celebrate our honeymoon, and wanted to make sure we could receive some help in doing so. After calling Casablanca Express and talking to Michelle she went above and beyond to make sure we can go. Big thanks to Michelle for getting us a date for our trip fast and early. They should clone her, because she is definitely management material.

Linda was extremely helpful. Made the start of the process super easy!

Casablanca has been very wonderful to work with. Always very friendly and helpful.
I Spoke with Angie and she went out of her way to help us with our travel. I would recommend her and Casablanca to anyone.

I talked to Michelle and she was very helpful in rescheduling my trip dates.I am very happy with their customer service and rescheduling.

Linda was excellent to work with. I had a couple trips to book and she was very knowledgeable and patient as we worked through all the restrictions from Casablanca and myself. Definitely wish I had started the process earlier.

She answered all my questions.

The worst place ever. They take your money refuse to sent you the information you need to go on the trip you have paid for. I am getting ahold of my attorney on Monday. The people are rude and it is a scam.

This is for Michelle. She handled my issue quickly and made me feel valued as a customer. Thank you!

Michelle was great! Gave me above-and-beyond customer service... Thanks again, Michelle!

Linda was extremely helpful when it came to booking my Las Vegas trip! She was very informative about what to expect for the trip and super polite. Very happy to be helped by a fellow Canadian!

First time traveler using Casablanca Express, and Nicole was very helpful and pleasant working me through setting things up for our upcoming trip!

Thanks!