Carter Shaw Estate & Letting Agents Reviews 54

Ian provided a fantastic service throughout our recent property purchase. Rarely have I come across an agent so proactive in keeping the process moving along at pace.

Ian offers years of experience, expertise and lots of advice. Goes above and beyond. No detail is too small. We are so pleased to have found Ian fir our recent property see.

Ian is fantastic, he was incredibly helpful and proactive throughout my first house purchase. The oracle of the process! Can’t thank him enough

Ian recently helped us with the purchase of our first home. As first-time buyers, the experience was quite overwhelming, and Ian played a pivotal role in making the process smooth, and informing us throughout the entire journey. Ian regularly updated us and was always available for a call which ensured we were well-informed at every stage of the process. His proactive approach helped to push the sale along throughout a stressful time, as we felt our concerns were being addressed promptly. We also felt that Ian's communication and advice gave us confidence and peace of mind, making the process more manageable.

I would recommend Ian to anyone in need of a professional, and trustworthy estate agent for a purchase, or sale of a house.

Ian Taylor was amazing at helping us to sell our property and then also steer us through a very difficult purchase period. He was always on the other end of the phone and gave regular updates, which was great to know he was always keeping us informed and keeping on top of all the moving parts. We would recommend Ian to anyone selling, he is friendly and honest and goes out of his way to help wherever he can. Thanks Ian!

Ian Taylor went above and beyond to make my house sale go as smooth and swift as it possibly could have gone ! Ian was helpful thoughtful very professional he sorted every issue out as quickly as possible ! Brilliant service

Honestly we couldn't have asked for a better person to help us with our first house purchase. Ian helped us a lot from start to finish. He was very kind, funny and thoughtful. He always answered all our phone calls and questions that we had. He went above and beyond to help us with all the process and we were very grateful that we had such a true professional help us with something so important for us.

Exceptional service. Ian Taylor was very helpful from start to finish. He kept us informed throughout the sale. Highly recommended.

Ian was excellent from start to finish. Nothing was too much trouble and he was able to offer recommendations when I needed help with professional cleaners and rubbish removal.

Ian Taylor was exceptional as my Estate Agent. He went above and beyond to support the sale of my flat which had some complications when buyers pulled out for personal reasons. He did a fantastic job of marketing the property, had excellent communications throughout the process to both myself and the potential buyers. Ian was a true professional and I could not praise him enough for his support in completing the sale of my flat.

We are very satisfied. We had an amazing experience. Mr. Ian Taylor was of great help to us. A honest person, always smiling and demonstrating professionalism. Thank you, Mr. Ian Taylor."

Avoid as a letting agent. Unless you want to be tangled in an endless, bitter dispute over the deposit with them. Dirty game...

I sold my bungalow recently with Rob and George. It was marketed within a couple of days and they had a buyer within 2 days. Nothing was too much trouble for them and they were always available when I needed any questions answered. I was very impressed at the length of time taken in answering my my emails or calls, as this was very important to me. I would recommend this company to anyone selling a home.

I am a first time buyer. Rob at Cartershaw helped me buy a lovely flat near Poole quay. He is very professional, flexible and honest person. He is very polite and flexible as well. The whole team of CS is wonderful. I would highly recommend CS.

HI,
I would just like to so what great job Carter and Shaw Estate Agents of Ashley Road, Poole did for me in the purchase of my recant property.
Especially Robert Rudge, he chased the matters through to the end and got back to me very swiftly with an answer.
Estate agents often get a bad press and are not interested in either party once a offer has been accepted. I can assure you this certainly is not the case for Carter Shaw.
I would have no hesitation in using them again and would strongly recommend them to anyone.
Many thanks again,
GMc

Badly managed average agency with useless staff and ignorant owner

Buying our house with Carter Shaw was one of the best decisions we recently made. George Lawrence made sure we had a smooth and quick transaction. He really walked the extra mile. Highly recommended..!!

Rob was excellent. From offer accepted to completion (on a mortgage purchase) it was all completed in 6 weeks. Rob was always around to take our calls and if not available, he was quick to respond.

As a first time buyer we were unsure of the process. Rob helped us on every step of the way.

The purchase of my property was a long process due to lease extensions and structural reports, however no issues caused or to do with the estate agents but Rob was extremely efficient in the whole process, he would keep on top of the solicitors and the seller and always give valid updates. He kept his patience along the whole process and I would extremely recommend him to anyone looking at buying/selling a property. When I picked up the keys it felt great to be warmly welcome in the office on Ashley road and all the staff were extremely friendly! All in all a 5 start service and will be using again.
Brad

Rob and the team at Carter Shaw were truly brilliant and made the very stressful experience of selling our property much easier. Rob went out of his way to keep me informed at every stage and nothing ever seemed like too much hassle. I would highly recommend Carter Shaw to friends and family!