Car Seat Ninja Reviews 263

Natalie at car seat ninja was amazing as ever! We recently purchased a Axkid Minikid 4 after having problems with our previous seat- a Britax one. Natalie was brilliant at keeping me in the loop on what Britax were going to offer to help with as the seat was still under its warranty, and managed to come to a compromise with Britax for us which suited our needs in regards to our car. The Minikid 4 was sent out when stated, arrived when it should have and was just as described. After care has been good as it always has been previously too. Quick responses to messages and making sure that I had fitted the car seat correctly, and answered any questions I had about the new seat too. Can not fault Natalie at all, amazing lady who is very good at her job! Thank you again!!

Natalie is very knowledgeable and was very patient taking the time to show us all the different options available to us and what seat would suit our little one the best. It's great that she fits the seat properly for you too.

Incredibly helpful answered multiple queries to make sure we got the seats that worked best for us and our children. Highly recommend if you are looking for the safest seats for your children.

Lovely experience! Very helpful, friendly and accommodating. Got the car seat I wanted with every bit of reassurance needed. Fitted for us and explained thoroughly. Will be buying all car seats from Car Seat Ninja!

Natalie was such a great help with our recent car seat purchase. She is so knowledgeable, takes time to offer advice & the fact she does home visits was just brilliant! So convenient. It can be overwhelming deciding on which seat is best for your child so I was very grateful for Natalie's support. I highly recommend her & will be back again for our next seat purchase.

Great car seat and quick delivery

Fantastic service

I bought some accessories for an ERF seat I already own. I appreciate a small business with a focus on child safety

Delivery is always so quick, the prices are the cheapest I’ve found and their WhatsApp is so handy for any questions about installations

We are very happy with Natalie. Very competent and helpful. Definitely we can recommend her and if ever need another seat will go back to her again. Thank you

Natalie has given incredible customer service from our first enquiry, trying out different seats, delivering and fitting our chosen seat in person, to delivering excellent remote aftercare and advice. Cannot recommend her enough for a safe, personalised, lasting and detailed car seat safety service.

We couldn't recommend them enough, especially if you're experiencing multiples and dealing with the mine field of having to fit 3 on a car!
We'll definitely be reaching out for advise on our next stage car seats!

This is the 3rd car seat I have bought from Natalie and once again her service was impeccable. From her patient advice and recommendations to the speedy arrival of the seat. I now have one, very happy 4 year old and will be using her again in the future.

Natalie was very responsive when I had questions and really helpful with her answers. Once I’d ordered through her website the seats arrived less than 48 hours later.

Really quick service, we ordered the knee guard footrest and it was posted out the next working day and arrived safely fully tracked via DPD. Thank you :)

Can’t fault Natalie’s expertise and customer service. Have purchased two new car seats from Natalie now and can’t recommend enough.

Came out to us and supplied a new seat in an emergency at the airport within 45 minutes.
Really friendly - got the seat installed and us on our way
Thank you again

I can't recommend Car Seat Ninja enough! She made the daunting task of choosing the perfect car seat so much easier. She took all the time to make sure our baby was comfortable in the car seats we tried. Not only did she give me more time than was originally scheduled, but she also installed the car seat for us and ensured everything was done perfectly. After a few poo blowout incidents, she even sent me extra covers free of charge! What really sets her apart is her endless patience. I had so many extra questions, and she answered every single one with care and professionalism. If you're looking for someone who goes above and beyond, Car Seat Ninja is the one to trust!

I got my daughter two rear facing car seats from Natalie. She fitted the sky2 for me and has been doing regular fit checks over WhatsApp. She's always so helpful and patient.

If you ever need anything car seat related, Natalie is your girl!!!
She is so incredibly polite and helpful, the knowledge she has is impressive!
We’ve had 3 car seats from Nat, and loads of accessories! Everything arrived next working day
She was also very supportive when it came to installation and fit support. Any dilemmas she was there to answer any questions!
Couldn’t recommend Car Seat Ninja enough