Car Seat Ninja Reviews 263

Natalie was so helpful fitting the car seats for us going the extra mile to deliver slightly out of her area and arriving on time. I would highly recommend her anytime

Car Seat Ninja provided an excellent service. I had several questions about the types of extended rear car seat and which would best suit my needs and I was given clear and helpful advice. After purchasing, I chose to have the seat fitted into my vehicle and I was given helpful tips for fitting and adjusting the seat. I would highly recommend Car Seat Ninja to anyone purchasing a car seat!

Thank you !
First mirror didn't come with a remote. A replacement was sent out promptly!

Our experience with Natalie at Car Seat Ninja was absolutely second to none. After much shopping around in places like Mamas & Papas and John Lewis (who we found to be lacking in the knowledge that we needed in order to match a car seat to our car) - I found Car Seat Ninja online. I sent a message on the chat option on the website and my request was answered and followed up within minutes. Natalie made two recommendations that would be a perfect fit for my needs and even sourced the perfect colour to match my cars interior. We made the journey from Kent to Hertfordshire and we are so happy we did. The attention to detail and the wealth of knowledge that this wonderful lady has is immeasurable. The buyer experience Natalie gave us was absolutely perfect. The customer service was beyond 5 star. We decided on the Axkid Minikid 4 with the car seat cover with built in screen holder and have ordered a further accessory directly from the website which arrived within days. I would not have known about the Axkid car seat unless recommended but im so glad it was. By far the best car seat I’ve ever used I feel happy in the knowledge that this car seat was selected for me as a perfect match for my needs, explained to me in finite detail (something normal shops won’t or simply don’t have the knowledge to do) and fitted by an expert. This part was absolutely key. Your car seat should always be fitted by an expert and all the features explained. Nowhere else gives this service. Which is why I am shouting from the rooftops about Car Seat Ninja. I learned so many things about car seat safety from Natalie that I simply didn’t know which is astonishing given my eldest is in his twenties. We left very happy knowing our baby is in a seat that is optimally safe with accesories in the car that are equally safe. I have been telling absolutely everyone how wonderful this company is. It really is one of one. I would not look elsewhere now to purchase a car seat as anywhere else simply doesn’t have staff with the same level of expertise. Nowhere else will even try a car seat in your car which I find remarkable for such an important safety item. Natalie was so sweet with my little one. Fitting him into his seat and checking everything was set perfectly safely. I could not have trusted her more. You can see how much she cares about what she does and I can absolutely tell this wonderful woman will make such a difference in an industry where it is so needed. Thank you so much Natalie at Car Seat Ninja for your time, your experience and your kindness. It meant the world to us.

Very friendly and knowledgeable

I've bought multiple seats from Car Seat Ninja over the last 3 years. These were initial seats, then replacement seats after an accident, and, most recently, an infant carrier for a new addition to our family. Natalie is so helpful with advice about seating options and fitting advice as part of the aftercare service. Shipping is quick. I've even been upgraded to a more expensive seat colour (free of charge) after my chosen course was unavailable. Can't fault the customer service. I will continue to use Car Seat Ninja for all of my future car seat needs!

Helpful and informative advice in planning for 3 across the backseat. Website is easy enough to use.

This is my 3rd experience buying a car seat from Natalie and each time she has been very friendly, knowledgeable and helpful. I can't recommend this company enough for buying safe rear facing seats!

I've bought two seats from Car Seat Ninja and her aftercare is fantastic. I wouldn't shop for a car seat anywhere else.

Really helpful and knowledgable. After a very rude and abrupt sales person from another supplier, it was lovely to deal with Natalie. She came to my home to test a couple of seats and I’m so pleased with my purchase.

The time spent to explain and demonstrate the differences in the seats and it being at my home was very much appreciated.

Extremely quick response to our questions. Car seat was delivered within 3 days. Our 3 year old Granddaughter loves her new car seat as do we as it allows her to be rear racing for the next few years which is safer.

Cannot recommend Natalie enough, I contacted her a year ago for advice as I was unhappy with my twins fit in their infant carriers I purchased elsewhere before they were born. Natalie was very informative and helped me purchase new ones. Fast forward a year and I wanted to purchase ERF seats, natalie visited me showed me all the different options, advised me of the pros and cons and again helped me make a decision that was best for us. The customer service is absolutely outstanding and I will be recommending car seat ninja to friends and family.

Answered my questions promptly regarding the product I was wishing to purchase, had great knowledge of the item I bought and will definitely be returning in the future.

We purchased two Britax car seats through Car Seat Ninja and were really happy with them. She was so lovely and friendly when she came to fit them for us. Very very happy!

Quick delivery, great price and aftercare/advice was brilliant. No bother to send photos for a fit check. Thank you!

Very helpful advice and guidance on fit and what accessories were correct for transferring the seat more easily between cars. Thanks Natalie

The representative was really helpful and knowledgeable about car seat safety and regulations. We've been to their location and tested few products in our car to make sure they fit correctly.
The representative was happy to do a price match when we found the product we wanted at a lower price and they delivered the product and installed for us showing us step by step the installation process of the car seat. Overall, amazing service. If you are like us and care a lot about car seat safety, I would highly recommend Car Seat Ninja.

Great service, gave advice on what was the best seat & came out to install. Well worth the money to keep my little one safe