Cars & Bids Reviews 

416
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the selling and buying processes exceptionally easy, straightforward, and streamlined, making transactions smooth and stress-free. Many appreciated the platform's reliability and secure SafePay service, which instilled confidence. Sellers frequently achieved excellent prices, often exceeding expectations, and valued no seller fees. However, some customers noted significant issues with purchased vehicles, reporting undisclosed problems requiring costly repairs or rendering cars undrivable. A few also found the listing process, particularly photo submission, overly strict and difficult, causing frustration and delays.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many describing the process as seamless,... See more

Website

Clients share positive opinions on the website, with many praising its ease of use and streamlined experience... See more

Service

Consumers find service to be positive, with many reviewers appreciating the ease and straightforwardness of... See more

Product

Users describe ambiguous interactions with the product, with some reviewers having positive experiences... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers expressing satisfaction with the final... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most straightforward selling experiences ever! Communicative, knowledgeable, & friendly staff. Surprisingly easy submission process, quick easy selling process. My trade in offer was $1100, Cars &... See more

Rated 5 out of 5 stars

This site is amazing for sellers. I spent $0 throughout the whole auction experience. Everything from the layout of the website, the helpful support team and the amazing community was flawless. Althou... See more

Company replied

Rated 5 out of 5 stars

Buying a car through Cars & Bids is a great experience. First, the quality of the cars seems to be set at a high bar, and second, the bidding experience is easy and reliable. Cars and Bids' post purch... See more

Rated 5 out of 5 stars

Using Cars & Bids was the easiest and most rewarding method of selling a car I ever had. I got top dollar and the process and experience couldn't be easier. SafePay service for closing the deal was ev... See more

Company replied


Company details

  1. Auto Auction
  2. Auction House
  3. Auto Market
  4. Online Auction Service

Written by the company

Daily auctions of cool modern cars, trucks, and SUVs - Incredible cars - Auctions each weekday - Huge audience & incredible community


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

416 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(416)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cars & Bids

Cars & Bids has created a wonderful community of automotive enthusiasts. The auction experience was seamless from start to finish and I generated a very successful result selling my car.

13 March 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thanks, Brendan! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

Quick, easyand exciting!

Everything went seamlessly. Great communication
And car is fantastic!

6 March 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thanks, Steve! We are so happy to hear that you had such a great experience on Cars & Bids!

Rated 1 out of 5 stars

Please do your due diligence

Please do your due diligence. A car can have mechanical problems without them noticing. All they care about is making money, and there are no protections for you at all.

21 March 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Hi Alex,

We've requested more information through Trustpilot so we can better address your concerns.

We take an incredible amount of care in reviewing submission information, including videos, service documentation, and other data, to accurately represent the vehicle's condition. With that said, we are unable to physically inspect every vehicle that is available for auction, and bidders are required to perform all due diligence before placing a bid. Bidders are able to contact the seller directly to arrange viewing the car in person, getting a third-party pre-purchase inspection, or other methods of assessing the vehicle's condition before bidding.
In the rare event of a misrepresented vehicle, our post-auction support team is unmatched. We work with the buyer and seller to find an amicable solution, and in certain cases have removed sellers from the platform.
Please provide us more information through Trustpilot so we can look into your specific experience, or email us at support@carsandbids.com with more information.

Rated 5 out of 5 stars

Having Doug DeMuro review the Audi…

Having Doug DeMuro review the Audi really helped with its exposure for the auction.

6 March 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you, Scot! We are overjoyed to hear that you had such a great experience selling your special Audi on Cars & Bids!

Rated 5 out of 5 stars

Cars & Bids 10/10

Couldn’t be happier with the streamlined experience that Cars & Bids provides. The auction manager always responds promptly and with the correct information. Buying a car from a dealer or privately can be stressful and anxiety inducing but Cars & Bids was quite the opposite. I love my new to me car, thank you C&B!

14 March 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Joe! We are overjoyed to hear that you had such a great experience on Cars & Bids!

Rated 5 out of 5 stars

Easy Process, Bid, Win, Pay

Very easy process from start to finish. All of the fees are known from the beginning, even potential shipping fees. Also makes it very transparent with the seller interaction during the bidding process. More pictures of the vehicle than you will find anywhere else.

4 March 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thanks, Ty! We are overjoyed to hear that you had such a great experience bidding and winning on Cars & Bids!

Rated 5 out of 5 stars

Post-Auction experience

Cars and Bids auction process was as expected. The post-auction Buyer's process with "safepay" was exceptional!

10 March 2025
Unprompted review
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Reply from Cars & Bids

Thank you so much, Scott! We are so happy to hear that you had such a great experience on Cars & Bids!

Rated 5 out of 5 stars

Fantastic experience selling a car on…

Fantastic experience selling a car on this site. This was my first time selling a car on an auction site and they did a great job making me feel confident in the service. I also appreciated their documentation and FAQ. Its rare to find a company nowadays that has a competent support team and are willing to help as if they were personally vested in your best outcome. I will most certainly be looking here to buy and sell cars in the future.

24 February 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you, Janson! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

Easy to sign up and bid

Easy to sign up and bid, usually a fair selling price, happy with my purchase and the purchase experience for both auctions Ive participated in.

20 February 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Owen! We are overjoyed to hear that you had such a great experience on Cars & Bids!

Rated 1 out of 5 stars

I bought a 2024 Porsche using this…

I bought a 2024 Porsche using this site. It was a horrible experience. They charged me 5k to introduce me to the seller, that was the extent of their responsibility. The seller kept driving the car and put more miles on the car and there was no recourse. I am very very unhappy with my experience. In addition the seller has refused to give me the second key and they are now saying "sorry nothing we can do". Go online and save yourself the "introduction"fee.

7 January 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Hi Jamez,
We're sorry to hear that you're dissatisfied with your experience on Cars & Bids.
We've reviewed your auction win and communications with Cars & Bids, SafePay (powered by KeySavvy), and screenshots of the texts you had with the seller. From these communications, it is clear that you delayed completing your transaction for multiple weeks. This caused significant issues with the seller, and considerable support from both Cars & Bids and SafePay. We're happy to hear that the transaction was completed, but remind you that buyers are expected to complete their transaction within 1 week of the auction close.
If you have any questions, feel free to contact us at support@carsandbids.com.

Rated 5 out of 5 stars

Great listing experience

Great listing experience that made buyers trust me - the easiest part was the post sale title transfer, I was super happy with the price I got

12 February 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Anil! We are so happy to hear that you had such a great experience selling your car on Cars & Bids, and that finishing your sale post-auction was so easy!

Rated 5 out of 5 stars

Everything went smooth

Everything went smooth - got valuable advice from the pre-sale team. Ended up selling my car to someone who lives 2500 miles away and they got the car shipped to them within a few days

12 February 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you, Tristan! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

First time

First time

So far so smooth
I travel tomorrow to pick up

I got.
A cashier check The only question I have the seller requested me to send a picture of it

I was hesitant to sell a picture yet until tomorrow When I am there .
?

Thanks

27 February 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you! We are happy to hear that you had such a great experience bidding and winning on Cars & Bids!

Rated 5 out of 5 stars

Great customer service that makes the…

Great customer service that makes the entire process of selling your vehicle easy.

14 February 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thanks! We are overjoyed to hear that you had such a great experience on Cars & Bids!

Rated 5 out of 5 stars

Great overall.

6 February 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you! We are so happy to hear that you had such a great experience on Cars & Bids!

Rated 5 out of 5 stars

Great way to sell a niche vehicle…

Great way to sell a niche vehicle instead of dealing with tire kickers. They make it easy, all you have to do is provide the pictures and information. The process is pretty efficient and they communicate throughout the process. It’s totally free on the sellers side.

5 February 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you! We are so happy to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

Easy Breezy

Easy Breezy, 'Fun', a better experiencing than having to buy from a dealer.

Got a good deal on a somewhat unique car.

7 February 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thanks! We are overjoyed to hear that you had such a great experience bidding and winning on Cars & Bids!

Rated 1 out of 5 stars

There are scammers on the auction

I purchased a car they charged me almost $5,000 to win the car at the auction. After that they had no liability and introduced me to the seller. The seller said he owed money on the car which means technically he cannot sell the car unless he pays It Off but he wanted me to wire it 105,000 to him and said I needed to do it immediately as that was the rules cars and bids made. I asked him how I was guaranteed to get the car he said he would have a friend meet the shipping company near the vehicle. Because he was leaving the country the very next day to germany. I thought this was very suspicious as number one he does not own the car the bank does he had no title he should not have been allowed to sell a vehicle had an auction without the title as the same with dealership rules. Also he was leaving the country conveniently the next day. And I was supposed to send him the money in full. I reached out to cars and bids and they said well our policy is this and if you don't go through with it we will keep your money and ban you from the auction. I threaten them with legal action and had to dispute the credit card transaction. They were of no help and had no interest in helping me resolve the concerns I had.

5 December 2024
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you for taking the time to leave us your review. We're sorry to hear that you're unsatisfied with your experience on Cars & Bids.
We've requested more information through Trustpilot so we can better address your specific situation. With that said, we have a few general measures in place related to cars sold with a lien.
First and foremost, allowing the sale of cars with outstanding liens is an important value addition to the marketplace. Many vehicle owners carry a loan on their car and omitting these sales would be a disservice to both sellers and buyers through diminished selection of cars.
When a car has an outstanding lien, we always disclose this fact in the seller notes section, and encourage bidders to use our Contact Seller feature to understand any payoff-related processes.
Finally, we are thrilled to offer SafePay, powered by KeySavvy, to handle loan payoff, funding transfer, and title transfer services. For a small fee, you can entrust that the vehicle loan will be paid off and title delivered to you after you send your funds to KeySavvy.
Loan payoff processes and vehicle lien status are items of due diligence required by all bidders before placing a bid. Failing to follow through with your winning bid because of a lack of due diligence is against our Terms of Use, resulting in a forfeit of your buyer's fee and permanent removal from our platform.
If you have any questions about these policies or services, feel free to contact us at support@carsandbids.com.

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