Carpets And More Reviews 

Great website and good choice of flooring, carpets etc
Only negative was delivery was not on time stated and if I hadn’t rang to check and ask I wouldn’t have known when I would have received my order, believed to have been a transport issue

Easy to order online. Easy to speak to a person. Rang the delivery driver to get an ETA for me. My underlay was missed off by accident but they arranged for delivery first thing (literally 6am!) Next day as I had the fitter coming that morning. Very pleased wouldn't hesitate to recommend or use again.

Second time I’ve ordered from Carpets and More.
Cheapest price for the carpet I was after. Excellent service. Friendly member of staff when I called them to check delivery. Carpet delivered ahead of time - delivered into house for me. Polite and pleasant delivery man
Carpet exactly what I ordered and happy with it.
Will be using again

Customer service is top notch, they noticed that we may have made a mistake with our order and reached out to confirm. We had indeed, they were happy to resolve on our behalf. Thank you so much!

If you know what you want (the website is a bit clunky) you really can’t fault Carpets and More. Economic and very efficient!

Excellent service, from placing order to delivery. Communication superb and delivery exactly as promised. Thank you will order from yiu again for next requirements. Jayne Harrison

We have bought three carpets from the company now and all went very smoothly. Carpets weren’t in stock but we were kept informed and they arrived on the dates arranged

Excellent service , helped us out a lot highly recommended. Not many suppliers left that you can count on but you certainly can count on carpets and more. Thank you

Great customer service on the phone. Amazing proce compared to places in bristol. Only downside is as they didn't come out to measure we didnt realise we wouldn't get the carpet up the stairs - it had to go up scaffold and in via a velux!

Highly recommended - Akram and his colleague Jason provided exceptional customer service and very keen prices when I recently purchased 2 carpets. They provided me with regular updates and even chased up the delivery driver on the day of delivery to provide me an accurate time of arrival.

Bought chevron parquet flooring for my living room and vinyl for our pantry and I am obsessed! Service, speed, delivery and everything else was super. Thank you!

First time using Carpets and More, small hitch with delivery but got sorted immediately and delivery made first thing next morning. Good communication from the team and great prices on carpet and underlay, what's not to like. Will use Carpets and More again. Thanks guys

At the beginning they were awful with communication and I had to chase them. After a complaint this greatly improved and we even added an extra carpet to the order. Hopefully they have heard the complaint and have now improved.

Carpets were exact match to what we wanted, and more than half the price SCS quoted for same carpet.
Delivered quickly, and on time, and kept in touch every step of the way.
A credit to customer service.

Brilliant from start to finish. Ordered our samples, which arrived the next day (good sizes too!) which helped us confirm our choices. We called to check stock, they were really helpful and confirmed the laminate we were after was in stock and helped us choose the right underlay for our floor. We placed our order online as advised. Couldn't have been easier. Our lovely flooring arrived in 3 working days, we had it fitted the following day by our fitter who was also impressed with the quality - we absolutely love it, transformed our lounge, kitchen and hall! Communication was brilliant from the team along the whole way and a special thanks to the delivery driver for calling ahead on the day and for being so helpful bringing our flooring inside. Already ordered more samples for carpets we are hoping to have for our stairs and landing from Carpets And More. Thanks again!

The carpet itself and underlay is fine and the product is expected having seen samples elsewhere. The order process and delivery was not. When ordering, the website offers you a selection of delivery dates to choose from (great so far). Once product chosen and ordered and delivery date selected, you get an email from Carpets and More. This states someone will be in touch in approx. 2 weeks to discuss a delivery date, so effectively you have to disregard your delivery date and wait to be contacted (frustrating to say the least). After 1.5 weeks i emailed for a update and had no response (not great). I emailed again at just after 2 weeks and was told carpet would be available for delivery the coming Thursday or Friday. I chose Friday. Having waited in all Friday I got an email mid afternoon claiming they didn't have a large enough van available to make the delivery and it would be Monday afternoon. I had a fitter booked to fit the carpet first thing Monday so had to rearange fitting. Having not honoured 2 delivery dates, this was unnacceptable and caused unnecessary hassle for myself and family. On this basis I would not use Carpets and More again.

I order 22m2 quality wool carpet. The price was the cheapest I could find and delivery was quick and efficient. Based on my personal experience, I recommend this supplier.

I ordered 3 samples, picked one and ordered 36m2. The sales person Jason was very polite and helpful from order to delivery. Delivery was on time and the driver was again very helpful. The chosen carpet was perfect. The cost was very competitive. I would trade with you again and recommend your company without question. Happy customer DW

Could not have asked for better service. Akram replied to my enquiries and emails same day every time (even on a bank holiday) and sent samples to help us decide. The carpet was delivered quickly and on time and is of a great quality at about half the price of high-street shops. Brilliant! would definitely use again.