This was my second time shopping at Carpet Avenue, and I can confidently say that I LOVE how fast the delivery is! Both times, the carpets arrived quickly, clean, and very well packaged. This time,... See more
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Great service. Ordering was easy and delivery was fast. The carpets arrived in good condition. However, they ship carpets folded rather than rolled. While the folding has been done carefully and I hav... See more
Me and my husband are beyond satisfaction with the carpets we picked! They are exactly as the pictures showed and described, quality is amazing and the patterns are so beautiful. Also worthy to menti... See more
The carpet is really beautiful. A bit lower pile height than I expected because it said about 12mm on the website but is actually more like 8mm. Otherwise customer service was great and I love the... See more
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Company details
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Contact info
Bargkoppelweg 64, 22145, Hamburg, Germany
- 08 503 020 44
- info@carpetavenue.com
- carpetavenue.se
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Amazing services :)
excellent!
beautiful rug, great quality and excellent customer service; very satisfied!
The picture on the website was not like…
The picture on the website was not like the carpet in real life, but still a beautiful carpet and the delivery time was excellent.
Peter
Sweden
Carpet as described and superquick…
Carpet as described and superquick delivery!!
Very good and fast shipping to the door
Happy customer
Excellent service and product, very happy with the purchase!
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