Car Loans UK Reviews 

I had so much help and support from Car Loans, Helen at Customer Care is truly amazing!

First speaking to a young man named Jay who was soooo helpful and also brought a little humour to the process, he was very thorough in getting to know what I wanted and what I didn't and then trawling my options and sending me the best of what he could find making what could have been an extremely stressful process so easy and even enjoyable! Then speaking to Danny for the final leg of the process and he too was a pleasure to deal with, many thanks to both of these gentlemen for making it as easy as possible and making sure I was happy with everything every step of the way! Would highly recommend to any of my friends and family, many thanks 😊

Was inquiring about a car today and didn’t think I’d end up with a car but the lovely salesman I spoke to found my dream car with added ammenties in the car for such a great price! He managed to work around my budget and helped get me the best deal available. It was quick and easy and I would recommend this service! Sahand was gent I was corresponding with!!

Very good people and information

The first part of the process was really simple and the staff were great - especially Emily. She found a car I’d been wanting instantly and sorted out the whole process for me. This was excellent.

Unfortunately everything after started to go downhill.

They would constantly ring me, even whilst I was in work and unable to answer (even though I told them my availability). Albeit this is only a minor thing, it’s something to point out.

Once everything had been approved they arranged a meeting time with the dealership. I told them I couldn’t do that time as I was scheduled in for work, but insisted that was the only time available.

So I had arranged to leave early so I could make the 2hr trip to the dealership.

The dealership people were great and I cannot fault them in anyway.

I sorted out the paperwork and handed them the deposit within 10 minutes of being there. Everything was sorted their end…

However it took the lender 3 hours… of unanswered calls, hanging up on me and the dealership(!), delays and lies(!) just to send the money over to them.

So instead of earning an extra 5 hours of pay at work, like I should have done, I had to wait around over 3 hours in Crewe because they wouldn’t send them the money.

Obviously something could’ve been going on their end, but there was no communication between me and them to suggest why it was being delayed so much.

They even said to me an hour or so after being at the dealership that everything was sorted their end and the money would be sent to them shortly.

Shortly actually being another hour and a half.

So yeah… what should’ve been really easy ended up causing so much extra fuss and waiting around.

Tyler was really helpful throughout the process to help me get my new car and answered any questions I had

Very suportive and informative listened to what we wanted

Marvellous. Found me and affordable car so fast, no up front fees. Brightened my day.

Vert good experence nice person to tall to and helpful indeed

So easy to deal with and very pleasant an easy way to buy ur car would highly recommend … Rick kirk

Paula was helpful, clear and proactive in helping me find the very best deal on a car that met my needs.
Knowing where to start is overwhelming but Paula navigated every part of the process seamlessly and kept me informed of each stage.

Emily was brilliant. Listened to what i wanted. Went and got it for me. Been looking so long. Emily did it in 30 mins. Excellent service

What can I say.... I fancies a new car so I thought I would try finance found carloans and it couldn't of been easier. Was dealing with a chap called Erfan. And it was a breeze helped me find the perfect car and the process was explained at every turn. Will definitely recommend to family and friends.

Very experienced, caring, and competent staff who support you from start to finish in finding the car of your dreams. They made sure I chose a car that truly suits my needs, and they took great care throughout the whole process. Thank you LUCY and the entire Team.

Carloansuk have had the payment from my finance company but have refused to send it to the dealer. And now they say the deal is cancelled. Both the dealer or finance company unaware.

I would like to thank Billy for his professionalism and help with purchasing a new car! From start to finish he couldn’t have been more help! Thanks again!

Max from CarLoansUK is the best thank you he met my needs n affordability my options n choices went through perfect after few hiccups finally a perfect result in end
I’m definitely recommending n sharing my experience and recommending this company to friends n family n others
Thank you very much to u and ur team n managers

Matt called me after me querying about a car, he was extremely helpful and made sure I understood everything. He was also very clearly spoken and friendly and put my mind at ease. Lovely guy and will be passing on to friends. Would highly recommend