Car Keys Solutions Reviews 7,738

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, polite, and professional staff. Many found the customer service to be exceptional, highlighting efficient communication and quick responses that kept them informed throughout the process. However, some customers were dissatisfied with the pricing, finding it to be unclear or higher than expected, with instances of unexpected call-out charges or discrepancies between quoted and final prices. A few other people also felt that the product quality was not always new, mentioning issues like worn buttons or scratches on replacement keys.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff. Customers frequently praise the politeness, professionalism, and... See more

Price

People report ambiguous experiences with price. Many customers found the pricing reasonable, with some noting... See more

Product

Reviewers mention ambiguous feedback about product. Some customers praise the quality of products like the... See more

Customer service

Consumers generally find customer service to be positive, highlighting efficient, helpful, and polite... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can not fault this company, communication , service and reliable. Very reasonable priced not only did they come back to finish the job but the next day due to issues before they come back and don... See more

Company replied

Rated 5 out of 5 stars

After what felt like a really stressful situation losing the car key, this company were great and professional throughout. Their availability was quick (The next day) and turned up earlier than expec... See more

Company replied

Rated 5 out of 5 stars

Absolute life savers, locked myself out of a hire van and was being quoted stupid prices by local “reasonable” company’s. Other option was to drive 3and a half hours to pick the spare key up otherwise... See more

Company replied

Rated 5 out of 5 stars

I recently used Car Key Solutions to make two blade keys for my Mercedes Sprinter van and I’m very pleased with the service. The technician arrived exactly on time, which was really appreciated, a... See more

Company replied


Company details

  1. Car Security System Installer
  2. Car Service

Information provided by various external sources

Car Keys Solutions provides Auto Locksmiths Service covering London M25 and surrounding counties. Our services comprise car key replacement of lost, broken, stolen car keys, repair damaged car keys, programming spare keys, installing vehicle advanced anti theft immobiliser systems, installing van additional lock protectors, Install vehicle tracking systems, vehicle lock set repair or change, all range of vehicle ecu programming and coding and much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service easy to book and very…

Great service easy to book and very quick fitting from Dennis

25 April 2026
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Reply from Car Keys Solutions

Thank you for your kind review! We’re glad you found the booking process easy and that Denis provided a quick and efficient fitting. We really appreciate your support and look forward to helping you again whenever you need us!

- Car Keys Solutions Team

Rated 5 out of 5 stars

I I have spent a few weeks going…

I I have spent a few weeks going backwards and falls about a bloody Car key about different places that can say they can do it and then when it came to it they couldn’t find these guys and they did it within about 25 minutes. Very impressed with their work.

25 April 2026
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Reply from Car Keys Solutions

Thank you for sharing your experience! We’re really glad you found us after such a frustrating time trying to get your car key sorted. It’s great to hear our team could step in and get everything done quickly for you. We truly appreciate your kind words and are always here if you need us again!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Very friendly, professional

Very friendly, experienced person who was very professional. And explained procedure well.

25 April 2026
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Reply from Car Keys Solutions

Thank you for your kind review! We're really pleased to hear you found our team friendly, experienced, and professional. It's great to know the procedure was clearly explained as well. We truly appreciate your support and are here whenever you need us again!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Good.

Good.. got in time for rescue. Did the keys and sorted. Fast service.

10 May 2025
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Reply from Car Keys Solutions

Thank you for your feedback! We’re glad we could get to you on time, sort the keys, and provide a fast, efficient service when you needed it. We really appreciate your support and are here anytime you need us again!

- Car Keys Solutions Team

Rated 5 out of 5 stars
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Reply from Car Keys Solutions

reply for good review: Thank you for your feedback! We’re glad we could carry out an efficient repair on your Porsche. We appreciate your support and are here whenever you need us again!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Very professional installation and…

Very professional installation and explanation.

24 April 2026
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Reply from Car Keys Solutions

Thank you for your kind feedback! We're glad you were happy with the installation and that everything was clearly explained. We appreciate your support and are here anytime you need us again!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Excellent Quality Service and…

Excellent Quality Service and professional manner.

20 April 2026
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Reply from Car Keys Solutions

Thank you for your kind words! We're delighted you were pleased with the quality of our service and our professional approach. We really appreciate your support and look forward to helping you again in the future!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Lifesavers - Recommend 100%

After what felt like a really stressful situation losing the car key, this company were great and professional throughout. Their availability was quick (The next day) and turned up earlier than expected. The guys who came out to sort out a new key and reprogram it all were amazing and made me feel at ease. The communication and service was effective and they kept me up to date with what was happening and the price to rectify my situation was reasonable compared to the dealers who wanted nearly (£900). Thanks again for getting me back on the road again.

24 April 2026
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Reply from Car Keys Solutions

Thank you so much for sharing your experience! We know how stressful it can be losing a car key, so we’re really glad we could step in quickly and make the process easier for you. It’s great to hear our team helped you feel at ease and kept everything clear and straightforward from start to finish. We truly appreciate your kind words and are happy we could get you back on the road without the hefty dealership cost. Thanks again for choosing us!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Quick service arriving exactly on time

Quick service arriving exactly on time, dealt with "broken" ignition switch efficiently, and "cut" a spare key for us at the same time. Thanks

25 April 2026
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Reply from Car Keys Solutions

Thank you for the great feedback! We're happy we could arrive right on time, take care of the ignition switch efficiently, and cut a spare key for you during the visit. We appreciate your support and are always here if you need us again!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Immediate service

17 April 2026
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Reply from Car Keys Solutions

Thank you so much! We're glad you appreciated the immediate service—looking forward to serving you again soon!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Professional efficient service

Professional efficient service. Arrived promptly and completed installation within the agreed timeframe.

23 April 2026
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Reply from Car Keys Solutions

Thank you for your kind words! We’re glad to hear you were satisfied with our prompt arrival and efficient service. It was a pleasure assisting you, and we appreciate your feedback!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Received a good if somewhat expensive service!

very responsive and helpful at all times, plus courteous

18 April 2026
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Reply from Car Keys Solutions

Thank you for your wonderful feedback! We’re happy to hear that you found our team responsive, helpful, and courteous throughout. We truly appreciate your support and look forward to assisting you again!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Very professional

Very professional. From the phone call I made to them and when I called back they knew who I was, a few weeks later. But more importantly, I had two keys refurbished by them and the keys look brand new! Excellent service.

22 April 2026
Unprompted review
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Reply from Car Keys Solutions

Thank you so much for your kind words! We’re really glad you noticed the level of care we put into both our service and craftsmanship. It means a lot to us that you felt recognized and taken care of, even weeks later. We’re especially happy you’re pleased with how your refurbished keys turned out—making them look like new is exactly what we aim for. We truly appreciate your support!

- Car Keys Solutions Team

Rated 4 out of 5 stars

Door locking

I am happy with what was done, and the guy was curteous and friendly. He came to my home to do the job and it saved me time. Unfortunatly when I drove my car the next day, I noticed that the automatic door locks did not lock when driving off. I have informed the Company of this and they agreed to check my car tomorrow. Happy for a fast service.

22 April 2026
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Reply from Car Keys Solutions

Thank you for your feedback. We’re really glad to hear you were happy with the service and that our technician’s visit saved you time.

We understand you noticed an issue with the automatic door locks the following day. While this may be unrelated to the work carried out, we always want to make sure everything is functioning as it should, so we’re happy to take another look and assist where we can.We appreciate your patience and thank you again for choosing us!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Gets the job done

Very helpful, calm, and honest. Helped me with my situation within a day. Very good service would definitely recommend 👌🏾.

22 April 2026
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Reply from Car Keys Solutions

Thank you for your thoughtful review! We’re really glad we could assist you quickly and provide the kind of clear, honest support you needed. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Great job very efficient on time and…

Great job very efficient on time and helpful

22 April 2026
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Reply from Car Keys Solutions

Thank you so much for your kind words! We're really glad to hear you found the service efficient, timely, and helpful. It was a pleasure assisting you, and we truly appreciate your feedback!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Efficiency and good communicationThe.

The Engineers were very kind, understanding and explained everything.

They were very good and I was so happy after the car started.

I have recommended the company to friends and family.

16 April 2026
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Reply from Car Keys Solutions

Thank you so much for your wonderful feedback! We're glad to hear our engineers were kind, understanding, and took the time to explain everything clearly. It's great to know you were happy with the service and that your car was up and running again. We truly appreciate your recommendation to your friends and family—it means a lot to us!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Very professional service for my Aston…

Very professional service for my Aston Martin, so not your average car with standard key. Most impressive

16 April 2026
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Reply from Car Keys Solutions

Thank you for your fantastic review! We're delighted to hear you were impressed with the professional service provided for your Aston Martin. We understand that vehicles like yours require extra care and expertise, so it's great to know we met your expectations. Your feedback truly means a lot to us!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Great service arrived on time and very…

Great service arrived on time and very friendly and fixed problem quickly

21 April 2026
Car Keys Solutions logo

Reply from Car Keys Solutions

Thank you for your great feedback! We're so pleased to hear the team arrived on time, provided friendly service, and resolved the issue quickly. We really appreciate you taking the time to share your experience!

- Car Keys Solutions Team

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