We recently rented a car in Spain for five days and a neighbour recommended CarHireExcess.ie. We’d never used separate car hire excess insurance before, but the saving was substantial. Booking... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I signed up for the annual worldwide cover which was great value. My wife recently scuffed an alloy wheel on our hire car in Portugal (I usually do the driving abroad!). The true test of an insurance... See more
Company replied
Great Customer Service, was part of a group travelling around Northern Europe, which had a RTA, were Carhire access was utilised with no drama. Top class service.
Company replied
Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""... See more
Company replied
Company details
Written by the company
CarHireExcess.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.ie, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.
Contact info
Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, D15 E4FN, Dublin, Ireland
- 01-4854113 | 0818 444 447
- info@carhireexcess.ie
- carhireexcess.ie
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CarHireExcess.ie
Hi Michelle,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kind Regards,
Victoria
Good car hire cover
Good car hire cover, and straightforward renewal. I wish the the automatic renewal wasn't added at point osale, however it is easily switched off.
27 April 2026
Reply from CarHireExcess.ie
Hi Paula,
Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.
Kind Regards,
Victoria
Scam artists
Scam artists. Why is the reocurring direct debit hidden in the small print? Tried to get it cancelled but they took 47.99 anyway from my credit card. Will never use them again.
25 April 2026
Reply from CarHireExcess.ie
Hi Alfie,
Thank you for your review — I’ll be following up with you personally.
Kind Regards,
Victoria
Exceptionally good service by such…
Exceptionally good service by such friendly staff. What a wonderful start it made to our holiday.
25 April 2026
Reply from CarHireExcess.ie
Hi Graham,
What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful.
Kind Regards,
Victoria
Reply from CarHireExcess.ie
Hi Sam,
Thank you for your 5-star review. It appears this feedback may be intended for the rental company, but please let us know if you have any queries or feedback regarding your policy or your experience with us.
Kind Regards,
Zainab
Reply from CarHireExcess.ie
Hi Pat
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
great service
great service, never had issues with reimbursement, always easy to contact
16 April 2026
Reply from CarHireExcess.ie
Hi Dmitriy
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
I've used car hircar hire excess experience e excess before and…
I've used car hire excess before and found them good hence staying with them. Make sure to take ots of photos of everything especially under front and back bumpers.car hire can be a nightmare
16 April 2026
Reply from CarHireExcess.ie
Hi Pat
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
I’ve been using car hire excess for…
I’ve been using car hire excess for several years now only had one claim but it was painless been reimbursed.
12 April 2026
Reply from CarHireExcess.ie
Hi David,
We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.
Kind Regards,
Victoria
I email you last Wednesday 9am
I email you last Wednesday 9am, your people responded me today after a week. What you expect me to say you.
I'm change my mind 1 Star to give you 5star after receiving emails from your company. I'm very impressed how your company followed my comments and how serious you think about your customers.
8 April 2026
Reply from CarHireExcess.ie
Hi Balbir,
We’re disappointed to hear about your experience, and I’ll be in touch personally to discuss this further.
Kind Regards,
Victoria
I found this website very easy to use…
I found this website very easy to use and was delighted to be told about it by a family member. This policy give me great peace of mind
13 April 2026
Reply from CarHireExcess.ie
Hi Colette,
Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind Regards,
Victoria
Reply from CarHireExcess.ie
Hi Catalin,
Thank you! We're lucky to have customers like you. Your encouragement really helps us continue improving, growing, and serving people in the best way possible.
Kind Regards,
Victoria
Reply from CarHireExcess.ie
Hi Boris,
Love hearing this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.
Kind Regards,
Victoria
Reply from CarHireExcess.ie
Hi Peter,
Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind Regards,
Victoria
Convenient and reasonably priced!
3 April 2026
Reply from CarHireExcess.ie
Hi Alphie,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kind Regards,
Zainab.
Reply from CarHireExcess.ie
Hi Wojtek,
Thanks so much for your kind words. We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Great money saver giving peace of mind
Great money saver giving peace of mind. Easy to contact someone if you need to
31 December 2025
Reply from CarHireExcess.ie
Hi Daren,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind Regards,
Zainab.
Great Service
I have been using CarHireExcess, i.e., for a number of years now. Last year, I had to make a claim for damage done to my rental while it was parked. I followed the claim process, which was easy, and received a refund without delay. All in all a very good servioce.
7 November 2025
Reply from CarHireExcess.ie
Hi Stephen,
Thanks for the shout-out. We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you.
Kind Regards,
Zainab
Very pleasant staff
Very pleasant staff. Dealt with a policy booked. It had to be cancelled due to a mistake I made regarding a wrong date of birth entered. Policy was cancelled quickly. I took out a new one.
29 March 2026
Reply from CarHireExcess.ie
Hi Eoin,
Thanks so much for your kind word. We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Great value and a must have
Great value and a must have! The website is very easy to use, the information is really clearly laid out, the documents sent are comprehensive and when you contaact they staff, they are courteous, knowledgeable and helpful.
29 March 2026
Reply from CarHireExcess.ie
Hi Bill,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kind Regards,
Zainab
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.