Eversure Car Hire Excess Insurance Reviews 932

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 721 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the pricing competitive and the overall service excellent, often highlighting the clarity of information provided and the ease of the process. Many appreciate the straightforward website, which makes purchasing policies and managing accounts simple and quick, saving them money and hassle. Reviewers who have made claims praise the professional and hassle-free handling, with many reporting quick settlements and reimbursements. However, some customers also noted minor issues with the website, such as difficulties identifying how to add dual lead drivers or needing to re-input data when returning to requote. A few other people also felt that the website's functionality could be expanded to include payment methods and claim processes, as it primarily serves to provide access to already emailed policy documents.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease and speed of... See more

Price

Reviewers highlight positive aspects of price, consistently finding it competitive and reasonable. Many... See more

Website

Reviewers consistently express satisfaction with the website, highlighting its ease of use and navigation for... See more

Service

Customers had positive experiences with service, consistently praising its efficiency and ease of use,... See more

Claim

Consumers find the claim process to be ambiguous, with many expressing hope that if they need to make a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used Eversure for a number of years for our hire car excess insurance. We found them to be competitively priced, clear on what is covered and very helpful and responsive if you need to use their... See more

Company replied

Rated 5 out of 5 stars

Easy to 'renew' our weekend xs insurance cover, no problems with Thrifty Cars accepting it at Toulouse . About to book another week for Majorca trip in couple of months.

Company replied

Rated 5 out of 5 stars

Excellent Service from Eversure. We let our policy auto renew by accident and when we realised and emailed they had cancelled and processed a refund immediately at our request. Fast and efficient an... See more

Company replied

Rated 5 out of 5 stars

Highly recommend this company. Unfortunately I had damage to a rental car. The whole process took less than 2 weeks to get sorted. I was then expecting my insurance to go sky high but there was a very... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About Eversure Car Hire Excess Insurance

Written by the company

When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.

With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.


Contact info

Eversure Car Hire Excess Insurance

Peace of mind when hiring a car with car hire excess insurance!

4.7

Excellent

TrustScore 4.5 out of 5

932 reviews

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Rated 5 out of 5 stars

Car hire excess

I’ve used Eversure before and always found the information provided clear and concise. Their pricing has always been competitive and their service very good.

4 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Howard,

We're happy to hear that you've consistently found our information on the Eversure website clear and concise. It's great to know you've experienced competitive pricing and good service. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Cost and cover very good

2 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Patrick,

We're happy the process was quick and easy for you, and that you found our cost and cover very good. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Quick & easy

Quick & easy. Good description of schedule.

4 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Simon,

We're happy to hear that you found the quote process quick and easy! We appreciate your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Quick and easy

Quick, simple and easy. All explained well.

4 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

We're glad you found the process quick and easy, and that everything was explained well. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Clear advice

Site advice was clear, price competitive.
Hopefully we won't have to fall back on the insurance.

30 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Anne,

We're happy to hear that our advice was clear and the price was right. We're here to support you if you do need to make a claim on your Eversure car hire excess insurance.

Kind regards,

Anna

Rated 5 out of 5 stars

Great Service

I've used this company several times now. They're reliable, well priced and highly rated. Although, thank goodness, I've not needed to make any claim, I do feel their service to be a very valuable part of my holiday.

30 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Paul,

We appreciate you choosing us multiple times! It's great to know we give you peace of mind during your holidays. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, clear and no hassle coverage.

30 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

We're happy the Eversure website was easy to navigate and provided clear coverage without any hassle. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

A very quick process and a great policy…

A very quick process and a great policy that will help save me money over the years

2 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

We're happy to hear that the process was quick and that our policy will help you save money. Thank you for sharing your positive experience with us!

Kind regards,

Anna

Rated 5 out of 5 stars

Excellent service would recommend

Excellent service would recommend

30 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi John,

We're happy to learn that you received excellent service and would recommend us. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to arrange

Easy to arrange

1 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Nicola,

We're happy to hear you found everything easy to arrange with Eversure.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, straight forward and above all cheap, hopefully I won't need to claim but fingers crossed it's easy.

29 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Peter,

We're happy to hear that you found the Eversure website easy to navigate and our car hire excess insurance affordable. We appreciate your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Very straightforward application

Very straightforward process to apply via the MSE website. Discount automatically added 👍🏼

1 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Nick,

We're happy to hear you found the quote journey through the MSE website straightforward. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Car hire excess insurance - worldwide annual

I've purchased annual car hire excess insurance for future holidays. Very easy to navigate website and select relevant product at competitive price. I have purchased from this company previously but fortunately haven't needed to submit a claim.

29 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Christopher,

We appreciate you choosing our car hire excess insurance for your holidays. We're happy to hear that you found our website easy to navigate and the product selection straightforward at a competitive price. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Returning Customer Review

I have used the Eversure website for a couple of years and have found ease of the website and information supplied very good, this together with a high Trustpilot rating.

28 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Paul,

We're happy to hear that you've found our website easy to use and the information helpful over the past couple of years. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

I've used this company before.

I've used this company before and it's always straightforward to get cover.
Good price.
I haven't had to claim yet, but trust thst would be straightforward too.

10 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Richard,

We appreciate you choosing us again and are happy to hear that you find everything straightforward. Thank you for the positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to obtain a quote which is always…

Easy to obtain a quote which is always competitive. Any queries are answered promptly and efficiently.

20 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Colin,

We're happy to hear that obtaining a competitive quote was easy with Eversure and that our answers to your queries were prompt and efficient. We appreciate your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

quick & easy

27 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Marilyn,

It's great to hear you found taking out an Eversure car hire excess insurance policy quick and easy!

Kind regards,

Anna

Rated 5 out of 5 stars

Very easy to complete and at a…

Very easy to complete and at a reasonable price too.

28 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Nicholls,

We're happy to hear that you found it easy to purchase your breakdown cover with Eversure and that you were satisfied with the price. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Good Value

Easy website. Good value annual policy for rental car excess insurance.

26 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Sharon,

We're happy to hear that you found our website easy to use and that you consider our annual rental car excess insurance policy good value. Thank you for your feedback!

Kind regards,

Anna

Rated 4 out of 5 stars

Easy to use and straightforward…

Easy to use and straightforward process. In 5 mins, i had my insurance booked and email with all documents was at my inbox. Very efficient.

25 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Padraig,

We're happy to hear that you found the process easy and straightforward. It's great to know that you received your documents quickly. Thank you for your feedback.

Kind regards,

Anna

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