Used eversure car hire excess insurance for about 8 to 10 years now and rent several cars a year. I've had to make claims 3 times (ranging from 200 to 1200 euros) for damages, each time the response a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Website is simple, clear and fast; I can’t suggest any improvement to the process. When I needed to claim on a previous trip Eversure’s online process was responsive and helpful and I quickly receiv... See more
Company replied
We’ve used Eversure for a number of years for our hire car excess insurance. We found them to be competitively priced, clear on what is covered and very helpful and responsive if you need to use their... See more
Company replied
Needed to change dates of renewal and deferred start date so phoned and this was done for me straight away. Always found price unbeatable for me but fortunately never had to make a claim.
Company replied
Company details
About Eversure Car Hire Excess Insurance
Written by the company
When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.
With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.
Contact info
Bury Street 1-3, GU2 4AW, Guildford, United Kingdom
- carhireexcess.eversure.com
Eversure Car Hire Excess Insurance
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very straightforward experience.
In terms of purchasing the policy via the website - the prices are very competitive - it is clearly laid out as to what is included and what isn't. And finally it was a straightforward non-intrusive process to fill in the forms - quick and easy.
9 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi,
We're happy to hear that you found our policy prices competitive and the website easy to navigate. We appreciate your feedback regarding the straightforward process of filling in the forms. Thank you for your review.
Kind regards,
Anna
Good knowing that we were insured with…
Good knowing that we were insured with Eversure.
25 March 2026
Reply from Eversure Car Hire Excess Insurance
Hi Mark,
We're happy to hear that you felt secure with Eversure car hire excess insurance. Thank you for sharing your positive experience with us.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Chris,
We are happy to hear that our service was quick and perfect for your needs. Thank you for your positive feedback.
Kind regards,
Anna
It seems to tick the required boxes
It seems to tick the required boxes, but you never know until you have to make a claim.
6 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi Virginia,
Thank you for your feedback. We’re glad to hear the policy meets your expectations. Should you ever need to make a claim, our team will be available to assist.
Kind regards,
Anna
Efficient as always……..I’ll be back
Efficient as always……..I’ll be back !
Thanks for sorting it out .
6 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi,
Thank you for your kind feedback. We’re glad we could help, and it’s great to hear you’ve had another efficient experience. We’ll be here whenever you need us again.
Kind regards,
Anna
Difficult to say yet.
Haven't had a claim yet so difficult to say how they've done yet. Easy to open account which was expected, we'll see how it goes as we're not looking forward to having to make a claim, which we have never had to do at all in the past. G
6 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi Gary,
Thank you for your feedback. We’re glad to hear the account setup was easy. Should you ever need to make a claim, our team will be available to assist.
Kind regards,
Anna
Clear information
Clear information, quick and easy to purchase the insurance. Very competitive prices.
3 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi Jenny,
We're happy to hear that you found our information clear and the purchase process quick and easy. We appreciate your feedback regarding our competitive prices.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Sean,
Thank you for your feedback. We’re pleased to hear you found our cover simple and good value.
Kind regards,
Anna
quick and easy to use website
4 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi Steven,
Thank you for your feedback. We’re pleased to hear you found our website quick and easy to use.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi,
We appreciate you choosing us regularly and are happy to hear that you find our prices great. Thank you for your feedback!
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Robert,
We're glad the Eversure website is simple and easy for you to use. Thank you for your feedback.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Rob,
We're happy to hear you found our car hire excess insurance good, the website easy to use, and the pricing competitive. Thank you for your positive feedback!
Kind regards,
Anna
Prices are good and website easy to use.
3 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi Andrew,
We're happy our website is easy to use and that our prices are good. Thank you for your positive feedback.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Bryan,
It's great to hear everything was easy!
Kind regards,
Anna
I have used Eversure before and apart …
I have used Eversure before and apart from the great price it provides great reassurance when you are hiring abroad.
1 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi Gary,
We're happy to hear that our prices and services provided you with reassurance during your overseas car rentals. Thank you for your positive feedback!
Kind regards,
Anna
Excellent service
5 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi,
We're happy you're happy with our website service!
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Paul,
We're happy to hear that booking your car hire excess cover was easy! Thank you for taking the time to share your experience with us.
Kind regards,
Anna
Clear easy to use website
Clear easy to use website, easy to navigate to my required cover,
2 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi Elizabeth,
We're happy our website was clear and easy to use, and that you could easily find the cover you needed. We appreciate your positive feedback!
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Claire,
We're happy our website was easy to use, and the setup was efficient for you. Thank you for your positive feedback!
Kind regards,
Anna
Car hire excess
I’ve used Eversure before and always found the information provided clear and concise. Their pricing has always been competitive and their service very good.
4 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi Howard,
We're happy to hear that you've consistently found our information on the Eversure website clear and concise. It's great to know you've experienced competitive pricing and good service. Thank you for your positive feedback!
Kind regards,
Anna
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.