Easy to take out the insurance at short notice. Very competitive rate & cover compared to the hire co. OTC charges and with easy to understand terms &: conditions. Can't comment on service/response if... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good experience with Carhireexcess We had a small accident with the car we had rented. Nothing major, just a scratch, but the car rental charged us a hefty repair cost. The car hire exce... See more
Company replied
Insurance can only be truly rated if and when you have to claim. After many years hiring cars in Europe we fell foul of the 'that scratch wasn't there when you took the car'! We photo'd and video'd th... See more
Company replied
My go-to for excess waiver. Always far cheaper than hire company insurance. Worth noting that this "saving" means accepting more admin in the event of a claim. One minor criticism, why is there no ac... See more
Company replied
Company details
Written by the company
CarHireExcess.co.uk is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.co.uk, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.
Contact info
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, United Kingdom
- 0333 355 6182
- info@carhireexcess.co.uk
- carhireexcess.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to understand what the policy…
Easy to understand what the policy covered and a quick transaction
1 June 2026
Reply from Carhireexcess.co.uk
Hi Christopher,
We're happy to hear that our policy was clear and your transaction was quick. Thank you for your feedback.
Kind regards,
Shahzaib
Simple and easy and very competitive
3 June 2026
Reply from Carhireexcess.co.uk
Good Afternoon,
Thank you for your 5 star review.
We are so glad you found us competitive.
Kind regards,
Shahzaib
Simple to use and only 10% of the cost…
Simple to use and only 10% of the cost of getting the insurance through the hire car company. Always do this when getting a hire car.
Thankfully I didn't need to claim so can't review this aspect.
29 May 2026
Reply from Carhireexcess.co.uk
Hi Alan,
We are so glad to hear you found our service simple to use and cost-effective. Thank you for your positive feedback!
Kind regards,
Shahzaib
Third year of using them for my car…
Third year of using them for my car hire insurance.
Top company
4 June 2026
Reply from Carhireexcess.co.uk
Hi Mark,
We're so glad to hear of your continued satisfaction with our car hire insurance for three years. Thank you for your kind words!
Kind regards,
Shahzaib
Easy to use and navigate around
Easy to use and navigate around, easy read and clear instructions. Had to phone to answer a question I had, your colleague answered my question easily and professionally
3 June 2026
Reply from Carhireexcess.co.uk
Hi Kim,
We're so glad to hear you found our instructions clear and easy to navigate. We appreciate you sharing your positive experience with our team!
Kind regards,
Shahzaib
Reply from Carhireexcess.co.uk
Hi Claude,
Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind regards,
Dominik
Reply from Carhireexcess.co.uk
Good Morning,
We are so pleased you found our process clear and simple. Thank you for your kind words.
Kind regards,
Dominik
Easy communication and claim was…
Easy communication and claim was settled swiftly. Great service
1 June 2026
Reply from Carhireexcess.co.uk
Hi Stephen,
Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind regards,
Dominik
Very easy to use and excellent value
1 June 2026
Reply from Carhireexcess.co.uk
Hi John,
Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!
Kind regards,
Dominik
Reply from Carhireexcess.co.uk
Good Morning,
We are so pleased you found our process clear and simple. Thank you for your kind words.
Kind regards,
Dominik
Good product at reasonable price
1 June 2026
Reply from Carhireexcess.co.uk
Hi Nick,
Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!
Kind regards,
Dominik
Reply from Carhireexcess.co.uk
Hi Sian,
We're glad to hear you had a great experience with our service and pricing!
Kind regards,
Dominik
Great Claims Service
Took out annual cover in February 2026. They were the 2nd cheapest but I preferred their benefits over the others. It was a great decision as I have just had to make a claim in May. The claims process was easy and straightforward and I was paid out 5 days later. Excellent service!
23 May 2026
Unprompted review
Reply from Carhireexcess.co.uk
Hi Gerry,
We're so happy to hear that our benefits met your expectations and that the claims process was easy and straightforward. Thank you for sharing your positive experience!
Kind regards,
Dominik
When I eventually got through
When I eventually got through , the agent was very helpful and completed the insurance transaction.
Previously had tried to arrange call backs but was never called back .
27 May 2026
Reply from Carhireexcess.co.uk
Dear Giovanni,
Thank you for taking the time to leave a review.
Kind Regards
Rahul
Great price and although I had a small…
Great price and although I had a small query after raising the question I received a very friendly email answering the point in question. Excellent service and by I could then book the cover with full confidence.
26 May 2026
Reply from Carhireexcess.co.uk
Dear John,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Reply from Carhireexcess.co.uk
Dear Naomi,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Took premium after a cancelled policy…
Took premium after a cancelled policy by calling you before the 14 days prior to renewal
25 May 2026
Reply from Carhireexcess.co.uk
Hi Mark,
We’re sorry for the inconvenience — I’ll be reaching out shortly to address your concerns.
Kind regards,
Dominik
Good excess insurence
Good excess insurence. I purchesed second time. This time didnt have to use it. Last time I had claim and it went through smoothly. Thats why I come back just in case. Good price!
9 May 2026
Reply from Carhireexcess.co.uk
Dear Tomasz,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Easy to use good price.
20 May 2026
Reply from Carhireexcess.co.uk
Dear Richard,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Reply from Carhireexcess.co.uk
Dear Nigel,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.