Care for Skin Reviews 1,334

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Incredible ! Wide range of premium products, delivery is super fast ! I am from Belgium and I ordered yesterday night and was delivered this morning ! The package was well taken care of and even perso... See more

Rated 5 out of 5 stars

Super fast dispatch and delivery, and they sent me a handwritten note thanking me of my first purchase. What a human touch! So much appreciated in today's overly digitalized world. And the product is... See more

Rated 5 out of 5 stars

Professional and friendly help throughout deliver period inclusing timely indication about a very short delay in delivery. The shop is great as is the product.

Rated 5 out of 5 stars

The delivery was quick, no issues with the parcel. Very happy with my purchase.

Company details

  1. Health and Beauty Shop

Written by the company

De schoonheidssalon is onze basis. Daar zijn we begonnen met persoonlijk advies en behandelingen. Dicht op de huid. Nog steeds staan onze specialistes in huidverzorging en huidverbetering voor je klaar. Met het beste advies en eerlijke producten die zichtbaar verschil maken, voor jouw huid. Want ieder mens is uniek; iedere huid is uniek. Wij geloven dat een gezonde huid je op weg helpt, je laat stralen en je het zelfvertrouwen geeft om de dingen te doen die je wilt doen. Zorg daarom goed voor je huid, dan zorgen wij voor jou. Care for Skin.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 67% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Incredible

Incredible ! Wide range of premium products, delivery is super fast ! I am from Belgium and I ordered yesterday night and was delivered this morning ! The package was well taken care of and even personalised :) loved it ! Will order again for sure.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered two bottles of Rouge Smoking…

I ordered two bottles of Rouge Smoking by BDK. The order was accepted, and at no point during checkout was I informed that the item was out of stock. Only one day later, I was told they were actually out of stock and that the perfumes had been “ordered” and would be delivered within two weeks.

Because this was meant to be a birthday present, timing was important. About a week later, I contacted customer service via chat and was explicitly assured that the order would arrive within a week. Nothing happened.

After the two-week period passed with no update, I called again and was told—once more—“sorry, it will be delivered next week.” Another week passed, still with no delivery and no proactive communication from their side. I had to contact them every single time to get any information.

At this point (waiting for three weeks), I canceled the order because the service was unreliable and misleading, and I could no longer trust their repeated promises. It is unacceptable to keep giving new delivery estimates without any follow-through or updates.

I have not yet received my refund, but I will update this review once the process is completed. Their policy states that refunds should be processed within 14 days, so I sincerely hope that, at the very least, they manage the refund correctly—something they failed to do with the order itself.

19 December 2025
Unprompted review
Care for Skin logo

Reply from Care for Skin

Hi Mercede,

Thank you for sharing your experience. We would have liked to see this handled differently as well, and just like you, we had hoped for a faster delivery. Unfortunately, we did not receive the product delivery as expected either, which ultimately led to this unfortunate situation.

We fully understand your disappointment and regret that we were unable to provide the level of service you may expect from us. The amount for the canceled order has now been refunded. The refund will be processed to the same credit card that was used to place the order.

Our sincere apologies for the inconvenience, and thank you for your feedback — we will take this into account to improve our service.

Kind regards,
Mirte | Care for Skin

Rated 1 out of 5 stars

Package never arrived

27 November 2025
Care for Skin logo

Reply from Care for Skin

Hi,

Thank you for your review. We contacted you today and saw that your package was returned to us. We’re happy to send it out to you again. You can simply reply to our email, and we’ll take care of it right away.

Best regards,
Mirte | Care for Skin

Rated 2 out of 5 stars

The item was not delivered

The item was not delivered. After a month, they wrote to me, that the address was incorrect, although this is not true, because the delivery address was correct. I asked what specifically was wrong with the delivery address, but I did not receive an answer.

28 August 2025
Care for Skin logo

Reply from Care for Skin

Hi Jurate,

Thank you for your review. We understand it is very frustrating that your package could not be delivered. Since the order needed to be shipped to Lithuania, it’s possible that the address was not processed correctly due to our Dutch system. Unfortunately, PostNL has not provided us with clear information on why the package was returned.

We have already been in contact regarding this matter, but if there is anything else we can do to assist you, please don’t hesitate to let us know.

Best regards,
Kim | Care For Skin

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