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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional approach, making interactions pleasant and productive. Many people highlight the outstanding customer service, noting the personalized and understanding support they received. Reviewers frequently mention the quick response times and the smooth, straightforward user experience, appreciating the efficiency and ease of their overall journey with the company. The service provided is often described as excellent, with consumers noting the clear communication and the well-structured, easy-to-understand course material. People are particularly impressed with how quickly they received login details and how seamless the entire setup process was.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for their efficiency,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the exceptional support, quick... See more

User experience

Users describe positive interactions with user experience. Customers found the process very easy and... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency, diligence, and... See more

Based on these reviews

Rated 5 out of 5 stars

While looking for a better deal for the PMQ course, I contacted a few learning platforms but Career Smarter offered me the most cost-effective deal. Many thanks to Lanie Van Berg whose passion to see... See more

Company replied

Rated 5 out of 5 stars

I got to know Career Smarter through Reed and I contacted them and their account manager @Lanie was spot on, very responsive and willing to help out. They have been responding to my questions very wel... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Career Smarter. The courses are thoroughly prepared to teach you everything from the ground up. I decided to learn something completely new, a completely new field and topic in my l... See more

Company replied

Rated 5 out of 5 stars

I've recently started a course with Career Smarter and I am happy with the progress so far. Lanie has been of great help in starting this learning journey and is always available for guidance. The cou... See more

Company replied

Rated 4 out of 5 stars

So far, the course seems good value for money. I had an issue on the first day but Lanie was very helpful is getting it resolved within 24 hours.

Company replied

Rated 5 out of 5 stars

I sent an enquiry and got a response from Lanie in minutes. I was a bit worried as I had never heard of the company and have been trying to secure a Prince2 Foundation course within my budget for almo... See more

Company replied

Rated 5 out of 5 stars

I had been putting off the course for nearly a year, and Lanie gave me all of the information I needed and answered even the silliest questions. As a neurodiverse person it can be difficult to di... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience dealing with Lanie Van Der Berg from Career Smarter. She was incredibly responsive, always getting back to me quickly whenever I had questions. Lanie took the time to ans... See more

Company replied

Rated 5 out of 5 stars

Lanie has been fantastic. She replies to any questions or queries extremely promptly and really goes above and beyond to help. Very easy and straightforward process. I highly recommend using Career Sm... See more

Company replied

Rated 5 out of 5 stars

Lanie got in touch with me immediately after I enquired and was incredibly supportive throughout. Once I signed up, my login details arrived really quickly, which made the whole process seamless. I es... See more

Company replied

Rated 5 out of 5 stars

Lanie was great in the set up phase and helping to answer any queries I had before and during signing up. Receiving the log in details was also extremely fast! Looking forward to working my way throug... See more

Company replied

Rated 5 out of 5 stars

"A Flawless Learning Experience - Highly Recommended!" I just passed my PRINCE2 Foundation exam, and it's entirely down to the quality of the course provided by Career Smarter. The materials and ins... See more

Company replied

Rated 5 out of 5 stars

Lanie was really helpful and supportive in helping me find the best course for me. As soon as I enquired about the course, Lanie provided me with clear and detailed advice and was very friendly throug... See more

Company replied

Rated 5 out of 5 stars

Lanie has been quick to respond with really helpful information since I enquired about the course. It took a little while for me to decide what I wanted to do but Lanie was patient and helped me when... See more

Company replied

Rated 5 out of 5 stars

Lanie Van Der Berg was great and made the whole sign-up process very smooth. She was also very quick to activate my application and the promised manual arrived by post the following morning.

Company replied

Rated 5 out of 5 stars

My Accout Manager, Lanie was quite professional, polite and approachable. She was thorough in addressing my enquiries, helpful in raising relevant invoices for my sponsors, and provided an additional... See more

Company replied

Rated 5 out of 5 stars

Lanie was very helpful in getting set up on this course and was prompt when responding to emails and helpout where possible. Would highly recommend their service.

Company replied

Rated 5 out of 5 stars

By far the most seamless and straightforward process of getting a course that I've had. Lanie made it very easy and there was no pressure to get the course which is very rare from course providers. On... See more

Company replied

Rated 5 out of 5 stars

Lanie is so amazing, she is so responsive and quick to help. She also has an excellent way of communicating whatever seems complex to look so simple.

Company replied

Rated 5 out of 5 stars

Pretty straightforward and easy to go through. Lanie called and has been super helpful since day one. I love good customer service, and that's what I've enjoyed.

Company replied

Rated 5 out of 5 stars

I am so pleased I found Career Smarter, the customer service provided by Lanie has been excellent, with prompt replies to my questions and most importantly Lanie didn't make me feel silly or a pain.... See more

Company replied

Rated 5 out of 5 stars

I am currently finishing PRINCE2 online Project management course. Studying resources are excellent, very easy to understand. I would like to particularly praise Lanie for customer service support, wh... See more

Company replied

Rated 5 out of 5 stars

I want to say my biggest thank you to Lanie, she walked me through the process and made it simple for me to get a course , I would really recommend to get a course from career smarter.

Company replied

Rated 5 out of 5 stars

The course is extremely well put together, set at a good pace and gives you a great amount of knowledge without being overwhelming. Communication is also excellent.

Company replied

Rated 5 out of 5 stars

Lanie’s assistance with getting me onboarded onto the APM courses was great. She provided prompt and detailed responses to all of my queries.

Company replied

Rated 5 out of 5 stars

After researching countless PRINCE2 providers, I came across Career Smart. Their competitive pricing initially caught my attention, but I’ll admit—I was slightly hesitant, wondering if the low... See more

Company replied

Rated 5 out of 5 stars

Been on the search for a budget friendly Prince2 course, came across Career Smarter and was wowed with the customer service experience. Thanks to Lanie!

Company replied

Rated 5 out of 5 stars

I would like to commend Lanie Van Der Berg for her exceptional service and support throughout my inquiries about the PRINCE2 and PMI Risk Management training and certification offered by Career Smarte... See more

Company replied

Rated 5 out of 5 stars

I would like to thank career smart for giving us great deals on valuable courses like Prince2, Lanie in particular was very helpful, proactive, and accommodating . I am looking forward to doing my co... See more

Company replied

Rated 5 out of 5 stars

Lanie was really helpful and when I had an issue he sorted it out very quickly. I would highly recommend this service!

Company replied

Rated 5 out of 5 stars

Lanie has been good and helpful so far, responds on time and very helpful. I totally recommend

Company replied

Rated 5 out of 5 stars

Excellent support and professionalism from Lanie. Couldn't have asked for more getting myself setup up and progresing with my course!

Company replied

Rated 5 out of 5 stars

Very speedy response & a clear explanation of my chosen course & cost. Would recommend Career Smarter.

Company replied

Rated 5 out of 5 stars

Great customer service. I like the course layout too, and Agile is very useful on my CV.

Company replied

Rated 5 out of 5 stars

Lanie is super personable and quick to any queries you have, highly recommend :)

Company replied

Rated 5 out of 5 stars

Looking for a Prince 2 programme on behalf of my organisation and Career Smarter has the easiest website to view and navigate and the best pricing by far. The customer service and support from Lanie... See more

Company replied

Rated 5 out of 5 stars

Outstanding experience, professional and reliable. Lanie was very active in answering all my questions. Customer service was helpful, communication clear, delivery exceeded expectations, and I’d recom... See more

Company replied

Rated 5 out of 5 stars

Lanie was very helpful and patient throughout my registration process. Her customer service experience was top-notch, and she made every process seamless, including the payment plan and method. thank... See more

Company replied

Rated 5 out of 5 stars

Sandy was very helpful and went above and beyond to help me arrange my prince2 combo course with CareerSmarter.

Company replied

Rated 5 out of 5 stars

Lanie from Career Smarter was highly efficient, diligent, and incredibly helpful throughout. Her professionalism and supportive approach made the whole process of my enrolment on a course smooth and s... See more


Company details

  1. Career and Education Provider
  2. Career Guidance Service
  3. Distance Learning Center
  4. Educational Institution
  5. Learning Center
  6. Training Centre

Written by the company

Our goal is to partner with you on your journey towards career success through our certified online learning courses. Our support team stands ready to empower and guide you every step of the way!


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great customer service experience

I had some issues with the payment and I was contacted very fast by Lanie Van Der Berg. She helped me set up everything needed and I was able to get access to the courses. Everything went quite fast and smooth, I am exited to start with the education now

22 November 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for taking the time to share your experience! We're so pleased our team was able to quickly help resolve your payment concerns and get you set up with your course access. We know technical hiccups can be frustrating, so we're glad everything was sorted out smoothly.

Rated 4 out of 5 stars

Registering onto a PRINCE2 course was…

Registering onto a PRINCE2 course was smoothe and easy as I was assigned an account manager to support me. Lanie was very helpful in addressing an issue I had with payment and it was sorted out quickly.

1 November 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

Apologies for my delayed response to your positive review. Thank you for sharing your experience! We're glad to hear your registration process went smoothly, and that Lanie was able to quickly resolve your payment concern.

Rated 5 out of 5 stars

Very good service and great courses

Very good service and great courses. Price was also extremely good value. The course set up is clever, easy to access and brilliantly set out. Customer service through Lanie is fast friendly and efficient. I will definitely keep using this company and I highly recommend it to others.

9 November 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

I apologise for the delayed reply to your review. Thank you for your wonderful feedback! We're delighted that you're finding such great value in our courses and that Lanie has provided you with quick, friendly support. She represents exactly the kind of service we aim to deliver for all our students.

Rated 5 out of 5 stars

Have just started a coarse at Career…

Have just started a coarse at Career Smarter and had an email from Lanie giving me support with everything.
Great to know there is someone there when needed.

9 October 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

I apologise for the delayed response to your kind review. Thank you for taking the time to share your experience with Career Smarter, particularly about Lanie's supportive approach. We're delighted to hear she's been helpful as you begin your learning journey with us.

Rated 5 out of 5 stars

Career smart- Lanie

I have been speaking to Lanie over the past few months regarding a Prince2 foundation course and she has been so patient with me. She has provided so much detail about the course and always was quick with her response. I went through a bereavement and she was so understanding and did not pressure me with anything. I can’t wait to get started now and have her along the journey.

20 September 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for your thoughtful review. We're so pleased to hear that Lanie has been patient and understanding during this time, providing the information you needed. We're excited to see you succeed on your course and wish you the best on your learning journey.

Rated 5 out of 5 stars

Great customer service

The customer service was great. I am impressed with the prompt response to questions and the way the service is being handled.

17 September 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you so much for your kind words. We’re glad to hear that you were impressed with our customer service and prompt responses. Your feedback encourages us to continue providing the best experience possible!

Rated 5 out of 5 stars

Great customer service and excellent…

Great customer service and excellent value for money course.

5 August 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for your kind words. We’re thrilled to hear that you had a great experience with our customer service and found our course to be excellent value for money.

If you have any further questions or need assistance, please don’t hesitate to get in touch. We're here to help.

Rated 5 out of 5 stars

The course has been clear and easy to…

The course has been clear and easy to follow and the account manager Lanie has been responsive and helpful

1 August 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for your wonderful feedback! We're happy to hear that you are finding the course clear and easy to follow. It's great to know that Lanie has been responsive and helpful throughout your learning journey.

If you have any more questions or need further assistance, please feel free to reach out. We're here to support you every step of the way.

Rated 5 out of 5 stars

The course work was easy to understand…

The course work was easy to understand and the account manager follows up to make sure everything is okay which is a nice personal touch.

1 August 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for sharing your positive experience with our coursework. We’re glad to hear that you found the material easy to understand and appreciated the follow-ups from your account manager. We believe that personal touches like these are important for a supportive learning experience.

If you have any more feedback or need further assistance, please don’t hesitate to get in touch. We’re here to help you succeed!

Rated 5 out of 5 stars

Great career advice…

Happy with the career advice I received from Career Smarter, I would recommend them.

26 July 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for your kind words and for sharing your experience with us. We’re delighted to hear that you’re happy with the career advice you received. Your recommendation means a lot to us.

If you need any further assistance or have any more questions as you progress in your career, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Positive experience booking BA training

I recently enquired about their Business Analysis courses and received a quick response from Lanie. She answered all my questions and also offered me an affordable payment plan that allowed me to study and pay for my exams. I would recommend Career Smarter and Lanie

19 July 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you so much for sharing your positive experience with Career Smarter. We’re thrilled to hear that Lanie was able to assist you promptly and provide you with all the information you needed about our BCS International Diploma in Business Analysis course. It’s wonderful to know that the payment plan offered made your journey towards certification more manageable.

We appreciate your recommendation and are excited to support you throughout your studies and exam preparation. If you have any further questions or need additional assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Great company with fab communications

Lanie has been amazing with sourcing a Prince 2 training bundle. Communications have been great and easy to book and pay for the foundation and practitioner courses

3 July 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you so much for the wonderful review Louise! We're so glad to hear that Lanie was able to help you out with the PRINCE2 training bundle and that the whole process was smooth and easy for you. Your feedback really means a lot to us. Thanks again for choosing us, and we look forward to hearing more about your exam success.

Rated 5 out of 5 stars

IT Technician Program with Career Smarter

I just started an IT Technician program with Career Smarter, so far it has been engaging. Lanie the account manager has really been helpful in attending to my request/ enquiry and also providing the best financial funding options.

21 May 2024
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for sharing your experience Ehireme! It's great to hear that the IT Technician programme has been engaging so far. We're glad that Lanie has been a superstar at addressing your requests and helping with financial options. Looking forward to working with you.

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