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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional approach, making interactions pleasant and productive. Many people highlight the outstanding customer service, noting the personalized and understanding support they received. Reviewers frequently mention the quick response times and the smooth, straightforward user experience, appreciating the efficiency and ease of their overall journey with the company. The service provided is often described as excellent, with consumers noting the clear communication and the well-structured, easy-to-understand course material. People are particularly impressed with how quickly they received login details and how seamless the entire setup process was.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for their efficiency,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the exceptional support, quick... See more

User experience

Users describe positive interactions with user experience. Customers found the process very easy and... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency, diligence, and... See more

Based on these reviews

Rated 5 out of 5 stars

While looking for a better deal for the PMQ course, I contacted a few learning platforms but Career Smarter offered me the most cost-effective deal. Many thanks to Lanie Van Berg whose passion to see... See more

Company replied

Rated 5 out of 5 stars

I got to know Career Smarter through Reed and I contacted them and their account manager @Lanie was spot on, very responsive and willing to help out. They have been responding to my questions very wel... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Career Smarter. The courses are thoroughly prepared to teach you everything from the ground up. I decided to learn something completely new, a completely new field and topic in my l... See more

Company replied

Rated 5 out of 5 stars

I've recently started a course with Career Smarter and I am happy with the progress so far. Lanie has been of great help in starting this learning journey and is always available for guidance. The cou... See more

Company replied

Rated 4 out of 5 stars

So far, the course seems good value for money. I had an issue on the first day but Lanie was very helpful is getting it resolved within 24 hours.

Company replied

Rated 5 out of 5 stars

I sent an enquiry and got a response from Lanie in minutes. I was a bit worried as I had never heard of the company and have been trying to secure a Prince2 Foundation course within my budget for almo... See more

Company replied

Rated 5 out of 5 stars

I had been putting off the course for nearly a year, and Lanie gave me all of the information I needed and answered even the silliest questions. As a neurodiverse person it can be difficult to di... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience dealing with Lanie Van Der Berg from Career Smarter. She was incredibly responsive, always getting back to me quickly whenever I had questions. Lanie took the time to ans... See more

Company replied

Rated 5 out of 5 stars

Lanie has been fantastic. She replies to any questions or queries extremely promptly and really goes above and beyond to help. Very easy and straightforward process. I highly recommend using Career Sm... See more

Company replied

Rated 5 out of 5 stars

Lanie got in touch with me immediately after I enquired and was incredibly supportive throughout. Once I signed up, my login details arrived really quickly, which made the whole process seamless. I es... See more

Company replied

Rated 5 out of 5 stars

Lanie was great in the set up phase and helping to answer any queries I had before and during signing up. Receiving the log in details was also extremely fast! Looking forward to working my way throug... See more

Company replied

Rated 5 out of 5 stars

"A Flawless Learning Experience - Highly Recommended!" I just passed my PRINCE2 Foundation exam, and it's entirely down to the quality of the course provided by Career Smarter. The materials and ins... See more

Company replied

Rated 5 out of 5 stars

Lanie was really helpful and supportive in helping me find the best course for me. As soon as I enquired about the course, Lanie provided me with clear and detailed advice and was very friendly throug... See more

Company replied

Rated 5 out of 5 stars

Lanie has been quick to respond with really helpful information since I enquired about the course. It took a little while for me to decide what I wanted to do but Lanie was patient and helped me when... See more

Company replied

Rated 5 out of 5 stars

Lanie Van Der Berg was great and made the whole sign-up process very smooth. She was also very quick to activate my application and the promised manual arrived by post the following morning.

Company replied

Rated 5 out of 5 stars

My Accout Manager, Lanie was quite professional, polite and approachable. She was thorough in addressing my enquiries, helpful in raising relevant invoices for my sponsors, and provided an additional... See more

Company replied

Rated 5 out of 5 stars

Lanie was very helpful in getting set up on this course and was prompt when responding to emails and helpout where possible. Would highly recommend their service.

Company replied

Rated 5 out of 5 stars

By far the most seamless and straightforward process of getting a course that I've had. Lanie made it very easy and there was no pressure to get the course which is very rare from course providers. On... See more

Company replied

Rated 5 out of 5 stars

Lanie is so amazing, she is so responsive and quick to help. She also has an excellent way of communicating whatever seems complex to look so simple.

Company replied

Rated 5 out of 5 stars

Pretty straightforward and easy to go through. Lanie called and has been super helpful since day one. I love good customer service, and that's what I've enjoyed.

Company replied

Rated 5 out of 5 stars

I am so pleased I found Career Smarter, the customer service provided by Lanie has been excellent, with prompt replies to my questions and most importantly Lanie didn't make me feel silly or a pain.... See more

Company replied

Rated 5 out of 5 stars

I am currently finishing PRINCE2 online Project management course. Studying resources are excellent, very easy to understand. I would like to particularly praise Lanie for customer service support, wh... See more

Company replied

Rated 5 out of 5 stars

I want to say my biggest thank you to Lanie, she walked me through the process and made it simple for me to get a course , I would really recommend to get a course from career smarter.

Company replied

Rated 5 out of 5 stars

The course is extremely well put together, set at a good pace and gives you a great amount of knowledge without being overwhelming. Communication is also excellent.

Company replied

Rated 5 out of 5 stars

Lanie’s assistance with getting me onboarded onto the APM courses was great. She provided prompt and detailed responses to all of my queries.

Company replied

Rated 5 out of 5 stars

After researching countless PRINCE2 providers, I came across Career Smart. Their competitive pricing initially caught my attention, but I’ll admit—I was slightly hesitant, wondering if the low... See more

Company replied

Rated 5 out of 5 stars

Been on the search for a budget friendly Prince2 course, came across Career Smarter and was wowed with the customer service experience. Thanks to Lanie!

Company replied

Rated 5 out of 5 stars

I would like to commend Lanie Van Der Berg for her exceptional service and support throughout my inquiries about the PRINCE2 and PMI Risk Management training and certification offered by Career Smarte... See more

Company replied

Rated 5 out of 5 stars

I would like to thank career smart for giving us great deals on valuable courses like Prince2, Lanie in particular was very helpful, proactive, and accommodating . I am looking forward to doing my co... See more

Company replied

Rated 5 out of 5 stars

Lanie was really helpful and when I had an issue he sorted it out very quickly. I would highly recommend this service!

Company replied

Rated 5 out of 5 stars

Lanie has been good and helpful so far, responds on time and very helpful. I totally recommend

Company replied

Rated 5 out of 5 stars

Excellent support and professionalism from Lanie. Couldn't have asked for more getting myself setup up and progresing with my course!

Company replied

Rated 5 out of 5 stars

Very speedy response & a clear explanation of my chosen course & cost. Would recommend Career Smarter.

Company replied

Rated 5 out of 5 stars

Great customer service. I like the course layout too, and Agile is very useful on my CV.

Company replied

Rated 5 out of 5 stars

Lanie is super personable and quick to any queries you have, highly recommend :)

Company replied

Rated 5 out of 5 stars

Looking for a Prince 2 programme on behalf of my organisation and Career Smarter has the easiest website to view and navigate and the best pricing by far. The customer service and support from Lanie... See more

Company replied

Rated 5 out of 5 stars

Outstanding experience, professional and reliable. Lanie was very active in answering all my questions. Customer service was helpful, communication clear, delivery exceeded expectations, and I’d recom... See more

Company replied

Rated 5 out of 5 stars

Lanie was very helpful and patient throughout my registration process. Her customer service experience was top-notch, and she made every process seamless, including the payment plan and method. thank... See more

Company replied

Rated 5 out of 5 stars

Sandy was very helpful and went above and beyond to help me arrange my prince2 combo course with CareerSmarter.

Company replied

Rated 5 out of 5 stars

Lanie from Career Smarter was highly efficient, diligent, and incredibly helpful throughout. Her professionalism and supportive approach made the whole process of my enrolment on a course smooth and s... See more


Company details

  1. Career and Education Provider
  2. Career Guidance Service
  3. Distance Learning Center
  4. Educational Institution
  5. Learning Center
  6. Training Centre

Written by the company

Our goal is to partner with you on your journey towards career success through our certified online learning courses. Our support team stands ready to empower and guide you every step of the way!


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

5-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks, Lanie!

Lanie’s assistance with getting me onboarded onto the APM courses was great. She provided prompt and detailed responses to all of my queries.

27 August 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for your feedback! We’re so pleased to hear that the onboarding process for the APM courses was smooth and that all your queries were answered promptly and in detail. We wish you every success with your studies!

Rated 5 out of 5 stars

Efficient, friendly, and super responsive!

Lanie got in touch with me immediately after I enquired and was incredibly supportive throughout. Once I signed up, my login details arrived really quickly, which made the whole process seamless. I especially love that Career Smarter uses WhatsApp for communication, it makes getting responses so much faster and more convenient. Great service all round!

22 August 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for your feedback! We’re so pleased to hear that you found the process seamless and that our WhatsApp support made things even more convenient. We’re excited to have you on board and wish you every success with your course!

Rated 5 out of 5 stars

Very helpful account manager lanie

I would like to thank career smart for giving us great deals on valuable courses like Prince2, Lanie in particular was very helpful, proactive, and accommodating . I am looking forward to doing my course and its helpful to know I have a proactive account manager like Lanie should I need anything.

20 August 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for your wonderful feedback! We’re so pleased to hear that you found value in our courses. We’re excited for you to begin your PRINCE2 course. We wish you every success in your studies!

Rated 5 out of 5 stars

Excellent support and professionalism…

Excellent support and professionalism from Lanie. Couldn't have asked for more getting myself setup up and progresing with my course!

20 August 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for your kind words! We’re excited to see your journey unfold and wish you every success with your studies!

Rated 5 out of 5 stars

Helpful and supportive

Lanie was really helpful and supportive in helping me find the best course for me. As soon as I enquired about the course, Lanie provided me with clear and detailed advice and was very friendly throughout the process. I am looking forward to starting the course.

18 August 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you so much for your kind words! We’ll be cheering you on as you start your journey, and we’re excited to see all that you’ll achieve. Welcome to the program!

Rated 5 out of 5 stars

Lanie was very helpful in getting set…

Lanie was very helpful in getting set up on this course and was prompt when responding to emails and helpout where possible. Would highly recommend their service.

28 July 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you so much! We are really glad Iwe could help get you started smoothly. Wishing you all the best with your course!

Rated 5 out of 5 stars

Lanie was great in the set up phase and…

Lanie was great in the set up phase and helping to answer any queries I had before and during signing up. Receiving the log in details was also extremely fast! Looking forward to working my way through the course.

28 July 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thanks so much for your kind words! We're thrilled to hear Lanie was helpful and that everything got off to a smooth start. Wishing you the best as you dive into your course!

Rated 5 out of 5 stars

Lanie was really helpful and when I had…

Lanie was really helpful and when I had an issue he sorted it out very quickly. I would highly recommend this service!

23 July 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you so much for your kind words! We're thrilled to hear that Lanie was able to assist you promptly and effectively. Providing quick and helpful support is exactly what we strive for, and it's great to know you had a positive experience. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Glad I chose Career Smart and have Lanie's support

After researching countless PRINCE2 providers, I came across Career Smart. Their competitive pricing initially caught my attention, but I’ll admit—I was slightly hesitant, wondering if the lower cost might mean a compromise in service. However, I was pleasantly surprised by how smooth and professional the entire experience turned out to be.

From the start, I spoke with Devin, who was friendly and helpful. He then connected me with his manager Lanie to go over a few more specific queries I had—and I have to say, Lanie was fantastic. She responded quickly, explained everything with complete transparency, and was incredibly patient with all my (many!) questions.

Once I made the payment, everything was set up swiftly and efficiently. I was able to log in and access all the course materials without any hassle. The system was user-friendly and everything I needed was clearly laid out.

What stood out most was that Lanie remains my direct point of contact for any future issues. Knowing there’s a real person I can reach out to if I need help is genuinely reassuring, especially for someone doing this course independently.

I'm really glad I chose Career Smart and would definitely recommend them to anyone looking for value without sacrificing support or quality. A great experience all round!

16 July 2025
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Reply from Career Smarter

Thank you so much for your thoughtful and detailed feedback! We’re delighted to hear that your experience with Career Smarter exceeded expectations.

Devin and Lanie will be so pleased to know that their support made a positive impression—especially in helping you feel confident from the first conversation through to course access. We understand that choosing a provider can be a big decision, and it’s great to hear that our commitment to quality, clarity, and ongoing support came through at every step.

Wishing you continued success with your PRINCE2 course!

Rated 5 out of 5 stars

Responsive and on the course within a 24-Hour Turnaround Time

My Accout Manager, Lanie was quite professional, polite and approachable. She was thorough in addressing my enquiries, helpful in raising relevant invoices for my sponsors, and provided an additional payment link, which made the payment process seamless. Her turnaround time from the moment of enquiry to getting logged into the ITIL 4 foundation class was with a 24-hour window. I was quite impressed with her approach as well as the learning material provided, which is self-paced and easy to understand. Thanks

17 July 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you so much for your thoughtful feedback. We are thrilled to hear that you had a professional and seamless experience. We are also pleased to hear that you found the self-paced learning materials clear and easy to follow.

Furthermore, we truly appreciate your kind words and your trust in us. Wishing you every success in your learning journey!

Rated 5 out of 5 stars

Been on the search for a budget…

Been on the search for a budget friendly Prince2 course, came across Career Smarter and was wowed with the customer service experience. Thanks to Lanie!

30 June 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for the wonderful review! Our team is dedicated to being proactive and supportive during the enrollment process and throughout your educational journey. We are thrilled to support you on your journey to achieving your professional aspirations.

Rated 5 out of 5 stars

Thank you, Lanie!

I would like to commend Lanie Van Der Berg for her exceptional service and support throughout my inquiries about the PRINCE2 and PMI Risk Management training and certification offered by Career Smarter. She was consistently responsive, knowledgeable, and helpful. She was always ready to resolve any issues promptly. I want to commend Lanie. Her professionalism and dedication reflect very well on the company and I truly appreciate the excellent assistance she provided.

18 June 2025
Unprompted review
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Reply from Career Smarter

We sincerely appreciate your kind recommendation Seun! It brings us joy to know that you had a positive experience with our learning and development portal. We recognize that starting a learning journey can be both thrilling and daunting. Therefore, we are dedicated to providing you with all the tools and resources you need to thrive. Our network of professionals are ready and eager to support you in achieving your academic and career goals. Your success is our priority, and we look forward to celebrating your achievements with you.

Rated 5 out of 5 stars

Straight forward and easy

By far the most seamless and straightforward process of getting a course that I've had. Lanie made it very easy and there was no pressure to get the course which is very rare from course providers. On top of that, they are far more fairly priced than other course providers. Would 100% recommend.

24 June 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for your fantastic review, Mike! Our dedication to your growth extends beyond simply sharing information; we strive to inspire confidence and cultivate a supportive community. Your satisfaction is our highest priority, and encouraging feedback like yours drives us to keep improving and provide the best experience possible. If you have any additional questions or need assistance in the future, please feel free to reach out. Wishing you all the best in your educational journey!

Rated 5 out of 5 stars

Exceptional Service

I had an excellent experience dealing with Lanie Van Der Berg from Career Smarter. She was incredibly responsive, always getting back to me quickly whenever I had questions. Lanie took the time to answer all my queries thoroughly, making sure I felt fully informed throughout. What really stood out was how valued she made me feel as a client, she was always available whenever I needed her and went the extra mile to provide support. I truly appreciated her professionalism and dedication to great service

19 June 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for your fantastic feedback! Our team is dedicated to supporting you in achieving your goals. Your success is our top priority, and we are here to assist you at every turn. If there's anything more we can do to help, please feel free to reach out. We appreciate you choosing Career Smarter, and we eagerly anticipate continuing our collaboration towards your aspirations.

Rated 5 out of 5 stars

Pretty straightforward and easy to go…

Pretty straightforward and easy to go through. Lanie called and has been super helpful since day one. I love good customer service, and that's what I've enjoyed.

13 June 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for your review! We're really glad to hear that our team was able to provide you with clear, straightforward answers to all your questions. We are passionate about helping you reach your goals, and we're committed to providing the support you need to excel.

Rated 5 out of 5 stars

Well paced and informative

The course is extremely well put together, set at a good pace and gives you a great amount of knowledge without being overwhelming. Communication is also excellent.

4 June 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for selecting Career Smarter! We are thrilled to have you on board as you embark on this transformative journey. Our courses are designed to empower you with the knowledge and skills you need to thrive in your chosen field. We aim to make learning an enjoyable and fulfilling experience. If you need any further assistance, we're always here to help!

Rated 5 out of 5 stars

Lanie is super personable and quick to…

Lanie is super personable and quick to any queries you have, highly recommend :)

22 May 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thanks for the recommendation! We're delighted to hear about your positive experience with Lanie. Quick, personable service is what we aim for across the board. Really appreciate you taking the time to share this!

Rated 5 out of 5 stars

While looking for a better deal for the…

While looking for a better deal for the PMQ course, I contacted a few learning platforms but Career Smarter offered me the most cost-effective deal. Many thanks to Lanie Van Berg whose passion to see me signed onto the platform was very outstanding. He would explain every question I had with so much brilliance and satisfaction and kept informing me about any updates to the course material. In all, I am much grateful for his support.

28 April 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thanks for the great review! We're delighted we could offer you the best value for your PMQ course. Our team is passionate about providing clear support and keeping students informed throughout their learning journey. Reviews like yours really make our day. Best of luck with your PMQ!

Rated 4 out of 5 stars

Helpful support when required

So far, the course seems good value for money. I had an issue on the first day but Lanie was very helpful is getting it resolved within 24 hours.

1 May 2025
Unprompted review
Career Smarter logo

Reply from Career Smarter

Thank you for the feedback! We're pleased to hear you're finding good value in the course. We know how frustrating technical issues can be, especially on day one, so we're glad our team managed to find a workaround for you. We're confident you'll really enjoy the rest of your training!

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