Cardo Systems Reviews 1,944

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Does it matter if your product is gold standard if the product can't even get to your customers? They need to work on their customer support first and then on their address form. Second time... See more

Rated 5 out of 5 stars

I had a bike accident. Cardio was the first thing that gave my dad a notification and a location of where i crashed which gave him the location where to send the ambulance too. Absolutely brilliant... See more

Rated 1 out of 5 stars

Terrible company they can’t even locate the right shower sill after 4 attempts so they decide to put new enclosure in but could not even do that correctly as the door does not close on shower now usel... See more

Rated 5 out of 5 stars

As a long time Cardo user (G4, G9, G9x, PackTalk, PackTalk Bold) I can honestly say the PackTalk Edge is the best. Ease to pair, easy to install, and it provides a far superior sound quality over a... See more

Company details

  1. Electronics Company
  2. Electronics Manufacturer
  3. Electronics Store
  4. Motorcycle Equipment and Accessories Store
  5. Outdoor Sports Store

About Cardo Systems

Written by the company

Cardo offers the world's best motorcycle intercoms and Bluetooth headset for motorcycles. Learn more about the Packtalk and the Freecom series.

Products
Support

Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Not good for backcountry snowmobiling

Music sounds good and intercom feature is good for super close range. I can see why these are more marketed to bike users. We use them snowmobiling and if you are out of sight of the other users the intercom connection sucks….

18 January 2024
Rated 4 out of 5 stars

Product meets expectations

Product meets expectations
Great sound quality.
Intercom feature is surprisingly excellent.
Battery life is good.
Unit is bulkier than I thought and looks pretty dorky but once your helmet is on you don’t see it.

16 January 2024
Rated 3 out of 5 stars

Right product, wrong customer name…

The items I purchased were correct but some how you messed up the name. It wasn’t even close to my name. The post office held it because the adress was right but the name was wrong. If I hadn’t come looking for it they were going to send it back.

12 January 2024
Rated 3 out of 5 stars

It is not what I like or dislike about…

It is not what I like or dislike about the cargo system, because I have the full cargo edge in one helmet. But I purchased the second helmet while it was offered 24% off, But I Ended up paying full amount and immediately emailed to cancel order.
Instead, the order was pushed through and I could have saved almost $29Instead, the order was pushed through and I could have saved almost $29

12 January 2024
Rated 1 out of 5 stars

This order was screwed up from day one

This order was screwed up from day one. I ordered 2 headsets and was charged for 2 headsets, 1 showed up addressed to the reseller, not me. I almost returned it as I didn’t realize what the package was. When I attempted to contact Cardo, the customer support page had zero information on it. It literally said customer support and nothing else. When I sent an email for customer support, I received an auto reply that essentially told me you would get back to me later with a snarky “always there” slogan on it. Customer service is a joke with this company. I was going to order from Amazon but thought the experience would be better through Cardo. I was sadly mistaken. I hope the product is far better than the customer service. I am told my second headset is on its way to me, but I have yet to see it.

11 January 2024
Rated 1 out of 5 stars

DO NOT BUY!!!!

DO NOT BUY!!!!! you have been warned. Cardo will not deal with you or respond to you if your unit is faulty. Guess what.... there are no contact numbers, no complaint departments. I have spent over x1 week daily emailing the support line but still no response. If you buy the cardo unit from Amazon, and you are UK based, you have no chance of getting anywhere quick... i bought the duo slim unit, one works fine, the other will not connect to anything, even the app doesnt work... i keep getting an automated email saying try reseting, try reseting my phone, try updating the unit, and every time i reply saying it does not work so please explain how i return the unit, i no response. The unit is 3 months old, and never installed until now. but apperantly Cardo give upto 2 years warranty. But they dont tell you, its near impossible to claim a warranty, the closest i got was fill out this form to get an authorisation number for warranty claim, which i done and guess what! they replied and said sorry.... you bought it through amazon, so you cant claim through us, you need to start the process again.......So, its a lottery, buy one and hope and orey it works, or throw your money down a drain and walk away.

2 February 2024
Unprompted review
Rated 3 out of 5 stars

Cardo pls…..

Used way too much packaging for the Velcro pieces I ordered, which came in packs of 2 when I needed 3 which is wasteful and annoying (and took forever both to pack and ship but it was close to the holidays so whatever).

12 January 2024

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