Cardly Reviews 239

It was my friend's birthday this week and I sent a card through Cardly, 2 weeks in advance so that she would get it in plenty of time. I spoke to my friend on her birthday and she said she had not received the card so I put in a complaint. I realised after that it was my mistake, as I had typed in Avenue instead of Road on her address. Patrick in customer services was great though and sent a replacement card (not at my request), which my friend received today with her correct address. They didn't have to do that so great customer service! I will be using Cardly to send all my greeting cards in the future. Thank you!

This is one of the best websites, very friendly service, it's honesty so awesome I plan on using it alot more often.

I have used Cardly a number of times now and have found it simple to use, beautiful cards to pick from, accurate delivery times and reasonably priced. I made a slight error on my last card and within 5 minutes of emailing the company they had contacted me with a solution. Thanks Patrick!
I live in Europe and all my family are back in Australia so being able to write cards to them through this easy method is wonderful. Thank you for such a great service!

After experiencing issues with the card editor on mobile and leaving a review they reached out to me as soon as possible to not only offer a refund but asked if I wish to validate the user experience after they've reworked it.

Great customer support, very reasonably priced and clearly dedicated to the user's experience.

I contacted Cardly to ascertain the delivery date for a card I ordered for my sister in Australia (I'm in the UK). I was contacted by Patrick extremely quickly who was incredibly helpful with my enquiry. During our discussions the card was delivered which my sister loved. Very impressed with this company and would not hesitate to use again.

Well this was a most unexpected lovely experience! I was in the middle of a pandemic, (with all of you:)) and learned of a situation where I wanted to very quickly have a card sent and could not just run to a store, find a card then make it to the post office. I found Cardly, set up a card, ran into difficulties and sent them an email message asking for help because it was mid-day on a Sunday and couldn't call anyone. I was going to abandon the idea to send this card. My email had a quick reply, much to my surprise. Then a short little video tutorial made just for me sent in another email showing me exactly what I needed to know! I fixed my card and sent it just like that!! Now as long as it actually arrives quickly, this has been a most perfect experience and one I will definitely be using again and again!
Thank you Patrick and Cardly!

will definitely use again, brilliant service, nice cards and funny cards. If I had had to post the card overseas myself it was going to be at least a week late instead I ordered it 3 days before her birthday and she got it on time. In my haste, I stuffed up the delivery date but a quick email and that was sorted.

Thank you Cardly, I always find the perfect card and I'm very happy with the service.

My special thanks to Patrick for his help recently. Prompt in answering my email and helped straight away.

Will always use Cardly whenever I can.

use Cardly from Australia to send cards back home to the UK. The website is so easy to use, although it has better functuality from a desktop rather than my Android smart device. Cards always arrive in time, and are really unique and lovely. Some beautiful designs and great personalisation options.

I've always had great customer service, and especially recently when I had a technical issue with an order (totally on me, user error!). Patrick sorted it right out for me! Thanks heaps

I’m really impressed with Cardlys service.
I have used Cardly a few times now and every time they have delivered their cards promptly and their customer service team also have responded to me within 24 hours.
There are a range of beautiful cards to choose from and I will be continuing to use their service in the future as a very happy customer!
10/10!

I love the Cardly service. Customisation of cards to make them personal is really easy and they are delivered on time. Fast response when you need help. Overall a great experience. Definitely recommended!!

Great product, great service, speedy dispatch, happy to recommend.

Randomly found this website, and I must say they are the best. Thankyou cardly for the service and what a nice way to support the artist's

Cheers

I Googled this company after watching an older episode of Shark Tank Australia on YouTube and was delighted to discover they are open for business. I live in the US so I was doubly delighted to learn they offer their services to folks living outside of Australia.

I love their card selections and that they are created by so many talented artists. The price of the cards is really inexpensive and the writing feature is so fun.

Although the card was created and shipped within the promised time frame, a major snowstorm delayed the delivery by a few days. When the card did not arrive on time, I contacted customer service for Cardly and was absolutely thrilled with the service I received. These guys deserve 5 stars for their customer care alone!

I will most assuredly be a repeat client and have already told several of my friends about Cardly and everyone is excited to give them a try.

I highly recommend it to anyone who is thinking of sending great cards at a great price and who value superior service.

After an issue whereby my order was not processed due to an unfamiliar postal address but my payment was still taken, Patrick at Cardly was swift in resolving my issue and very thorough with communication, which I appreciated. I look forward to my recipient receiving their card. My only room for improvement, if I may, would be to ensure that any issues at checkout are resolved prior to payment being taken as it was quite unnerving as a customer to be in such a position, whereby I have been charged without confirmation of an order being placed, and it is not a process I have experienced before with other online retailers. That said, I am now satisfied by the customer service received post-order being made and appreciate the time Patrick took to resolve the issue.

What a find. A brilliant range of cards, I dont think I will ever struggle to find the perfect card again. Absolutely above and beyond service - these guys know what excellent customer service is. I initially had a couple of questions about delivery, which were answered immediately. I then made an error in my choice of card after having already submitted and paid. (Saint) Patrick kindly sorted the situation and saved the day during what is possibly their busiest time of year. Huge thanks

I just love this service. They have a huge variety of cards to chose from, the website is well organized and easy to use, and they are constantly improving it. We are expats and use this service to send cards to friends and family in our home country. The cards always arrive wuickly and the quality is excellent.

Really happy with my order; delivery came a lot earlier than was expected and I am SO pleased with the finish and quality of it! Also really happy with the customer service I received. I look forward to purchasing from Cardly in the future.

Great service, when a friend and myself were organising card for grandchild in Australia. The incorrect name was on the envelope. We ctcd Cardly over a weekend, and Patrick sorted out the problem in no time. I have utilised the service for cards to Australia and GB (I am in NZ) and found it just great. Many thanks

Our friend recently came down very sick and we wanted to create individual messages from everyone. This service is really amazing and that it looks very genuine with the different types of hand writing and messiness that you can choose! The little doodles give it an extra hand written touch that I haven’t found on other websites. I also made an error in one of my designs and was able to quickly resolve it with customer service. It was very fast and friendly, I would highly recommend it to anyone. I would use the service again!