Dealing with Car Clarity was a breeze! I originally opted for one of the big 4 banks. Everything was online & I became frustrated with double handling & being unable to actually speak with a bank c... See more
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Company details
- #8 of 20 best companies in Car Finance and Loan Company
- #2 of 3 best companies in Auto Broker
- #7 of 24 best companies in Finance Broker
- #7 of 33 best companies in Non-Bank Financial Service
Written by the company
Australia's first true car loan platform with an easy online application process. Our mission is to save you time and money, changing the way you experience car buying, with a hassle free, safe and smarter way.
Contact info
Level 5, 46 Kippax Street, 2010, Surry Hills, Australia
- 1800595245
- hello@carclarity.com.au
- carclarity.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Ask for James!
James, James made it so easy. Great communication. I was never left waiting and wondering what was happening.
If you want someone i recommend...it's him!
Sophia was amazing from start to…
Sophia was amazing from start to finish. The whole process was quick an overall positive experience.
Great Service and Rate
Cam was fantastic in sorting out our loan in a very short period. Nice to have somebody that picks up the phone to you rather than just by email. Fantastic experience.
No clear information provided by broker…
No clear information provided by broker regarding monthly fees or interest rates. He didnt set up the direct debit as fortnightly as i requested.
Dealing with Car Clarity was a breeze
Dealing with Car Clarity was a breeze!
I originally opted for one of the big 4 banks. Everything was online & I became frustrated with double handling & being unable to actually speak with a bank consultant as all dealings were only via online chat. From the very first conversation with Jules @ Car Clarity I felt confident. He was always available to chat to & was super responsive. The whole process was completed quickly & efficiently & it really took the stress out of the loan procedure. I even got a better interest rate than the big 4 bank! Thanks Car Clarity. I know I will be a return customer in the future.
From initial enquiry all the way to…
From initial enquiry all the way to settlement Habib was friendly, following up and keeping me informed throughout the process.
Could not fault the service and would highly recommend- will definitely use again in the future
Jules was exceptional
Jules was exceptional — very knowledgeable, well connected, and incredibly efficient. He moved quickly and went out of his way to help right through to the end. I highly recommend him and would use his services again without hesitation.
Loan for a truck
Sophia is really good to deal with made getting a loan simple. Had a little misunderstanding along the way but she still got the loan sorted asap. Definitely recommend CarClarity.
Amazing people, great and quick service
This place is one of the best places I’ve dealt with in a while. They are very efficient, reliable, clear and enthusiastic. Great service, very helpful and I will definitely be returning to them. The person that took on my application by the name of Habib was a true gentleman and very understanding. Great work 👍
Crafting a Catchy and Engaging Review
I am writing to share a detailed account of my recent and unfortunately unsatisfactory experience with Car Clarity, specifically involving a representative .
I initially approached Car Clarity for assistance with a car loan, partly because their website was presented with high ratings. However, my experience has been quite the opposite of what I expected from a well-rated service.
From the start, collected an extensive amount of my personal and financial information. This included my bank statements, financial statements, previous loan statements, credit card details, driver’s license, and even my passport—essentially all highly sensitive personal data. Despite providing all of this, I found it exceedingly difficult to get in touch with him afterward. My calls often went straight to voicemail, and there was minimal communication or clarity on the status of my application.
When hedid finally return my call, he informed me that the loan could not be approved. His explanation was vague, simply stating that my statements were unclear due to some overdue payments. It seemed both unprofessional and unreasonable to have gathered such sensitive information only to end the process with a vague denial.
In conclusion, my experience with Car Clarity, and in particular with him has been extremely disappointing. I strongly advise others to be cautious and reconsider before engaging with this company, as my experience suggests a significant lack of professionalism and respect for clients’ sensitive information.
Thank you for your attention to this matter.

Reply from CarClarity
Paige was so helpful and communicative
Paige was so helpful and communicative. She made the whole process easy and efficient. We really trusted that she was doing the right thing for us..
Competent and efficient.
Cameron made the process seamless from…
Cameron made the process seamless from start to finish
Process on car clarity end took longer…
Process on car clarity end took longer than expected and lost the sale of a vehicle due to this. Timeframe of loan pre and during process needs to be communicated. Interest on loan is very high, I would be paying double half the loan in interest. Not sure if the agent shopped around and rate and loan amount was not communicated prior, this should be mandatory for the agent to communicate this so people can make a decision that's right for them.
Thank you Jules!!
I recently worked with Jules from ClarClarity, couldn't be happier with results honestly. he helped secure a better deal than the one I was getting through the dealership. saved me alot in fees and interest.
Couldn't be more impressed with his service. He was professional & responsive throughout the process.
Clear communication at every step and ensuring everything was completed smoothly.
I'm grateful for his efficiency and dedication to get me the best deal possible. I highly recommend ClarClarity to anyone looking for a fast, professional, and customer - focused loan experience.
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