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CarBuy Reviews 

327
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful team for guiding them through the entire selling process with complete professionalism and clarity, ensuring that every interaction remains entirely stress-free and pleasant. Some people were satisfied with the incredibly fast home visits and prompt same-day payment transfers directly into their bank accounts. Consumers also noted how remarkably easy it is to arrange everything from home without feeling any pressure or dealing with complicated hurdles during vehicle evaluations. Reviewers note that receiving fair valuations makes the overall transaction trustworthy and highly recommended for future sales.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the entire process is exceptionally quick,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, respectful,... See more

Price

Clients share positive opinions on price, consistently highlighting the fair and reasonable offers they... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, quick, and... See more

Payment

People report satisfaction with payment and smooth transactions, noting prompt offers and fast delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Estienne was very patient and helpful. It was a very pleasant experience dealing with them. Thankful we found Carbuy via web. Although we were kind of sad to let the car go, but we got a very good dea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience selling my car. I am very sceptical person, so was a bit suspicious at first when the process started very smoothly. But this great experience continued all the way through to the... See more

Company replied

Rated 5 out of 5 stars

So pleased I stumbled across Car Buy on the web! So professional,honest, efficient and true to their word. The process was seamless and so quick! All within half an hour of viewing the car, everything... See more

Company replied

Rated 5 out of 5 stars

lovely experience with CarBuy and Daniel. Everything was sorted within 30 minutes, no pressure from Daniel and a reasonable offer was provided. Very happy with the final outcome

Company replied


Company details

  1. Car Dealer

Written by the company

CarBuy (formerly known as Your Salesman) is New Zealand's original mobile car-buying service. We save you time and hassle by coming directly to you. To get started, submit your car details online to receive a no-obligation offer. If you're satisfied with the offer, we'll come to inspect the vehicle, pay you on the spot, handle the Change of Ownership paperwork, and take the car away, all at a time and place that works for you. No dealership visits. No stress. Just a smooth and easy process.

Honest offers, respect, and zero pressure.

Written by the company

We come to you. Fast. Fair. Hassle free.
CarBuy was created to make selling your car easy. We give you a fair offer, come to you, and treat you with respect every step of the way. No pressure, no waiting around.

Contact info

Promotion box for CarBuy

NZ's original mobile car-buying service

Get an offer online, we'll come to you and pay cash on the spot.

4.9

Excellent

TrustScore 5 out of 5

327 reviews

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Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(327)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Its q good deal

17 February 2026
CarBuy logo

Reply from CarBuy

Thanks for the review! Glad you felt it was a good deal. We appreciate you choosing CarBuy!

Rated 5 out of 5 stars

Made it super easy

Made it super easy, fair price and quick communication.

16 February 2026
CarBuy logo

Reply from CarBuy

Thanks for the great feedback! Glad we could make it easy with quick communication and a fair price. Appreciate you choosing CarBuy!

Rated 5 out of 5 stars

Although I have already posted my…

Although I have already posted my review a few weeks ago, it was before the whole deal was finished.
As I said previously I found Car Buy excellent to deal with. After quoting the price online they met me at my work and gave the final assessed price. They did drop slightly due to some things I hadn’t noticed. I understood, as a car dealer I went to had pointed out those same issues.
A price was agreed on, then on the Saturday a week or so later when I picked up my new car, we met at an agreed place for the transfer.
The money was in the bank by lunch time.
Overall, it was a very easy process.

13 February 2026
CarBuy logo

Reply from CarBuy

Thank you for returning to update your review. We greatly appreciate you taking the time to share your complete experience.

We’re glad to hear that everything went smoothly from the initial quote to the final handover. It’s wonderful to know that the inspection matched what you had previously been informed, and that the transfer and payment were processed quickly on the day of the transaction. This is exactly the straightforward, no-stress process we strive to provide.

Once again, thank you for choosing to work with us and for your detailed feedback!

Rated 5 out of 5 stars

Good return business

Easy and fast - return business ongoing

29 January 2026
CarBuy logo

Reply from CarBuy

Thanks for the great feedback! Awesome to hear it was easy and fast, and we really appreciate the ongoing support. Always a pleasure doing business with you!

Rated 5 out of 5 stars

It's beautiful services like the way…

It's beautiful services like the way they helping us appreciate there services

5 February 2026
Unprompted review
CarBuy logo

Reply from CarBuy

Thanks so much for the kind words! We really appreciate your support and we're glad we could help. It means a lot to know you had a positive experience with our service.

Rated 5 out of 5 stars

Easy to use

Easy to use, great communication, fair valuations, strongly recommend.

23 January 2026
Unprompted review
CarBuy logo

Reply from CarBuy

Thanks for the great review! We're happy you found the platform easy to use and the communication straightforward. We appreciate the strong recommendation!

Rated 5 out of 5 stars

quick service

quick service, decent price

12 January 2026
CarBuy logo

Reply from CarBuy

Thanks for the review! Glad we could offer quick service and a fair price. We appreciate your support!

Rated 5 out of 5 stars
CarBuy logo

Reply from CarBuy

Thanks for the recommendation! We're happy you had a positive experience with CarBuy. Appreciate your support!

Rated 5 out of 5 stars

It was so simple

It was so simple, clear communication and the end result was perfect. We would happily tell our friends and family about your service.

6 January 2026
CarBuy logo

Reply from CarBuy

Thank you for your kind words. We are glad the process felt straightforward. It means a lot that you would recommend us to your friends and family. Thank you!

Rated 5 out of 5 stars

Ultimately the Best Ever.

This is where everybody should go to sell their cars! Tge best experience ever!!

10 December 2025
CarBuy logo

Reply from CarBuy

Thanks for the fantastic review! We're so glad to hear you had such a great experience. We appreciate the support and kind words!

Rated 5 out of 5 stars

Seamless

Seamless, professional and great to deal with.

11 December 2025
CarBuy logo

Reply from CarBuy

Thanks for the great feedback! We're glad the process felt seamless and professional, and that you had a positive experience dealing with us. Appreciate your support!

Rated 5 out of 5 stars

Very friendly and helpful team.

Very friendly and helpful team.
Quick and efficient service.

8 December 2025
CarBuy logo

Reply from CarBuy

Thanks for the kind words! We're happy you found the team friendly and the service quick and efficient. Appreciate your support!

Rated 5 out of 5 stars

Breathe of Fresh Air

I wish there was an option to give these guys ten stars, honestly. I have not had the best experience with car dealers in the past and if you are like me, expecting much of the same, I can tell you that these guys are not that at all, not even a little bit!
I did not want to go through the hassle of listings and time wasters, so when I found out about CarBuy, I thought it must be too good to be true, but boy was I wrong.
The online experience is so easy to navigate, I had a max offer within a few minutes and a meeting booked first thing the next morning. I was still sceptical but really did not want to go through the alternative options...
Wynand and Estienne not only arrived on time, but they are two genuine blokes that is just making a normally painful process really, really simple and pain free. They cannot make this any easier even if they tried. No heckling about price, I got an extremely reasonable offer, they are friendly without being pushy and we just had an excellent experience.
We cannot thank you enough for your assistance!
What an amazing service you offer guys!

25 November 2025
CarBuy logo

Reply from CarBuy

Thanks so much for the incredible review, and for taking the time to share it on both Google and Trustpilot! It means a lot to hear such kind words about Wynand, Estienne, and the service overall. We genuinely appreciate your support!

Rated 5 out of 5 stars

Prompt service and very fair

Prompt service and very fair. Highly recommended.

21 November 2025
CarBuy logo

Reply from CarBuy

Thanks for the kind words! We're happy you found the service prompt and fair; that's precisely what we aim for. Appreciate the recommendation!

Rated 5 out of 5 stars

Lovely experience with CarBuy

lovely experience with CarBuy and Daniel. Everything was sorted within 30 minutes, no pressure from Daniel and a reasonable offer was provided. Very happy with the final outcome

9 September 2025
CarBuy logo

Reply from CarBuy

Thank you for the excellent feedback! We are glad you had a smooth, stress-free experience with Daniel and that everything was resolved so quickly. It’s great to hear you were satisfied with the final result!

Rated 5 out of 5 stars

Great service

Great service , very smooth process , contacted "Carbuy" by email and received a Fair Quote/Price after just 2h .
The day after the car was gone.
The funds were transfered to my account in less than 5 mins .
Thanks Wynand for your excelent service.
I will definetly contact carbuy if i need it.

27 November 2025
Unprompted review
CarBuy logo

Reply from CarBuy

Thanks for the great review! We're happy everything went smoothly. We appreciate your feedback and look forward to helping again if you ever need us!

Rated 5 out of 5 stars

Quick

Quick, Fair and Convenient service

5 November 2025
CarBuy logo

Reply from CarBuy

Thanks for the review! We're happy the service felt quick, fair, and convenient, just the experience we aim to deliver. Appreciate your support!

Rated 5 out of 5 stars

Very good experience with CarBuy

Very good experience with CarBuy, easy and secure process, very friendly and helpful people.
In short, a real pleasure to deal with and very highly recommended.

12 November 2025
CarBuy logo

Reply from CarBuy

Thanks so much for the lovely review! We're happy you had a great experience with us. It's always our goal to make the process easy, secure, and stress-free, and it's great to hear the team made a positive impression. Appreciate the high recommendation!

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