Motor Traveller Car Box Reviews 507

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fits my fiesta perfectly. Bought to go halfway over dropped rear seats to give good size dog area. Supports 2 dogs with no problem.Very solid construction, but removes very easily for hosing out. Shou... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - really personal and attentive. Bought a Thule roofbox and, despite there being zero stock in the UK and no date for new stock to arrive, the guys managed to secure one for me and s... See more

Company replied

Rated 5 out of 5 stars

A fabulously easy, quick, confident and quality product and service. Assured and articulate, Stuart helped me pick the right box etc, and worked around my schedule to fit in at home in a matter of min... See more

Company replied

Rated 5 out of 5 stars

Very helpful guy! Didn't have the box I needed as I hadn't notices it was on back order. When I visited the store, he told me that the roofbox business was so busy that he had limited stock. However,... See more

Company replied

Company details

  1. Car Accessories Store

Information provided by various external sources

Carbox sell Thule car roof boxes,Thule roof bars and racks, bike racks, car boot liners and mats.Special package prices on Thule WingBars.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

507 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Impeccable customer service

Impeccable customer service
Wrong parts in box
Same day at home fit late evening

Stuart very Decent man and super helpful

Wouldn't hesitate to use again or recommend

16 July 2021
Unprompted review
Motor Traveller Car Box logo

Reply from Motor Traveller Car Box

Thank you very much, really appreciate that and your understanding with the parts issue. Great we got it all sorted out though in time and you could head off on your holiday all loaded up. Have a great time away. Regards.

Rated 5 out of 5 stars

Excellent service

Excellent service.
Was contacted to double check the right thing was ordered and dispatched promptly.

16 July 2021
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Reply from Motor Traveller Car Box

Thank you very much, glad everything went smoothly and you are happy with our service. Regards.

Rated 1 out of 5 stars

Give bootliner vendor the boot

Purchase boot liner for my vehicle which didn't go anywhere near fitting!

Rang to ask return, promised collection.. didn't happen
Email to ask return, promised collection... didn't happen

Emailed three more times but no reply
Phone twice but no answer

As bad as online retailer can get?

16 July 2021
Unprompted review
Motor Traveller Car Box logo

Reply from Motor Traveller Car Box

We're sorry the liner did not fit and the collection didn't happen as expected. It's an exceptionally busy time and our service on this occasion was below our expectations. As our other reviews show, we do our best and thankfully this is a rare exception. As discussed we have processed the refund and we will be getting the collection issue sorted out. Regards.

Rated 5 out of 5 stars

Great customer experience

Amazing company! It is the second time I used them, last time it was for a roof box and this time for new bike racks. They are very friendly and accommodating and they offer free installation at your house and you don’t even have to be there. So convenient, I am a very happy customer :)

16 July 2021
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Reply from Motor Traveller Car Box

Thank you very much - we're chuffed with your review and glad you are happy with the service and installation. We look forward to helping again next time. Regards.

Rated 5 out of 5 stars

Friendly and extremely helpful

Friendly and extremely helpful. I can't recommend CarBox enough.

15 July 2021
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Reply from Motor Traveller Car Box

Thank you very much, that's greatly appreciated and we hope we can help again next time. Regards.

Rated 5 out of 5 stars

Great service and communication

Great service and communication, helped with ensuring everything was perfect and would recommend to anyone. Thanks!

15 July 2021
Motor Traveller Car Box logo

Reply from Motor Traveller Car Box

Thank you very much, that's great and much appreciated. Hope we can help again in the future. Regards.

Rated 5 out of 5 stars

Friendly, expert service in person.

Friendly service in person. Expert, concise, methodical and relaxed. Excellent range of products in stock, beautiful location, staff really know their products. Couldn't wish for more.

10 July 2021
Motor Traveller Car Box logo

Reply from Motor Traveller Car Box

Thank you very much, we really appreciate your great feedback and look forward to helping again in the future. Regards.

Rated 5 out of 5 stars

Great service

Great service. Booked roof bar fitting and turned up on time, fitted quickly and professionally. very happy.

8 July 2021
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Reply from Motor Traveller Car Box

Thank you very much, that's great and if you need anything in the future we'll be happy to help. Regards.

Rated 5 out of 5 stars

Excellent Company

Excellent service and very knowledgeable about their products. Support more small businesses like this instead of larger well known stores and platforms - Recommended

5 July 2021
Motor Traveller Car Box logo

Reply from Motor Traveller Car Box

Thank you so much, that is superb and really appreciated. We hope we can help again in the future and provide great service again. Regards.

Rated 5 out of 5 stars

Easy to book

Easy to book, called back within an hour....very friendly,fitted the roof bars and helped me fix the roof box on. Shame I can only give 5 stars

3 July 2021
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Reply from Motor Traveller Car Box

That's great, thank you very much and hope we can help again in the future. Regards.

Rated 5 out of 5 stars

Excellent and knowledgable service

Excellent and knowledgable service. Highly recommended.

27 June 2021
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Reply from Motor Traveller Car Box

Thank you, really appreciate that and hope can help next time. Regards.

Rated 5 out of 5 stars

Happy Customer

Item arrived very promptly, boot liner fitted perfectly, very happy customer.

24 June 2021
Motor Traveller Car Box logo

Reply from Motor Traveller Car Box

That's great to see, we're glad you are happy with the liner and it's delivery. Regards.

Rated 5 out of 5 stars

Roofbox

Extremely helpful & knowledgeable over the phone!

17 June 2021
Motor Traveller Car Box logo

Reply from Motor Traveller Car Box

Thank you very - happy to help. Regards.

Rated 5 out of 5 stars

Great Service

Fantastic service. Would use again

15 June 2021
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Reply from Motor Traveller Car Box

Thank you so much. Enjoy your travels and if you need anything in the future just let us know. Regards.

Rated 5 out of 5 stars

Reliable company with good comms

Reliable company with good comms.

Immediately communicated issue with availability and gave me the option to wait, cancel or pick a replacement. Was happy to wait and my order arrived bang on estimated time.

Delighted with my new roof box.

7 June 2021
Motor Traveller Car Box logo

Reply from Motor Traveller Car Box

Thank you very - we're glad everything worked out and you are delighted with your roof box. Regards.

Rated 5 out of 5 stars

Really great service

Really great service, very helpful and fitted the roof box to our car for us. Would thoroughly recommend.

6 June 2021
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Reply from Motor Traveller Car Box

Thank you very much, glad you were pleased with our service and hope we can help again in the future. Regards.

Rated 5 out of 5 stars

Great communication

Great communication, easy transaction , highly recommended

6 June 2021
Motor Traveller Car Box logo

Reply from Motor Traveller Car Box

Thank you very much and hope we can help again in the future. Regards.

Rated 1 out of 5 stars

Inferior quality car boot liner would…

Inferior quality car boot liner would not recommend.
Poor fit.

4 June 2021
Motor Traveller Car Box logo

Reply from Motor Traveller Car Box

That's disappointing to see as we cannot see any communication to suggest you are unhappy with the product and a result we did not get a chance to resolve this with you prior to the review.

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