Car & Classic Reviews 3,714

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 911 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and the straightforward process for selling vehicles, often highlighting the ease of uploading photos and descriptions. Many people appreciate the excellent service, including professional photography and detailed write-ups, which contribute to quick sales and a broad audience for their listings. Reviewers frequently commend the staff for their helpfulness, professionalism, and supportive approach throughout the selling process, making it a smooth and positive experience. However, some customers also noted issues with the product, such as misrepresentations of vehicles in auctions, or problems with the website's classification and clarity regarding service fees. A few other people also felt that customer service could be unhelpful or dismissive when addressing concerns, particularly regarding auction processes and listing accuracy.

What people talk about most

Website

Customers consistently note positive experiences with the website, praising its ease of use for buying,... See more

Product

Customers had ambiguous experiences with product, with many reporting successful sales and purchases of... See more

Service

People report positive experiences with service, with many reviewers praising the helpfulness and... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform very user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time using Car & Classic as a private seller. Simple to use website providing free valuations and free adverts to sell your car, with options to pay for enhanced promotions. I went with t... See more

Rated 5 out of 5 stars

First time selling a vehicle by auction and would happily do so again. James had everything covered from start to finish, was particularly efficient with communication, explained the process thoroughl... See more

Rated 5 out of 5 stars

Absolutely brilliant - every step of the way clear and concise instructions. Stunning photos . App.really appeals to like minded people who enjoy classic cars /vehicles. Thanks to Mohammed f... See more

Company replied

Rated 5 out of 5 stars

FANTASTIC: 1st time selling a car with CAR & CLASSIC, after I enquired about a realistic value via their website. Quick and easy to use, upload photos, and all at a reasonable price for sell... See more


Company details

  1. Auto Auction
  2. Online Auction Service
  3. Online Marketplace

Written by the company

A worldwide online market place to buy and sell your dream Classic Car, Bike and more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Even exporting the car wasn't a hassle for Car and Classic auction

The people are very friendly, and the process is very secure and worry free. Yes, you have to be a bit patient going through the stages, but the reward is reaching out to a huge audience of very serious buyers - my car is on its way to a collection in Bulgaria!! Now that would not have happened advertising in the local sites.
Even when unsure about how that would work for "exporting" the car, a quick call and a calm, friendly explanation from C&C and it all works.

4 March 2026
Rated 5 out of 5 stars

Classic BMW sold very quickly

Very happy with the new look car and classic advertising platform, it made selling my classic BMW easy and reached a massive audience in no time. The car sold in four days, myself and the buyer were both chuffed.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

A great tool for both the seller and…

A great tool for both the seller and the purchaser, the quality of the stock will always play a part in the Go To Site the choice enormous and usually well described and genuinely described in the majority of cases.
The site has created a genuinely new way of sourcing both classics and often newer cars and serves a marvellous way of judging the prices out there across a huge range of cars. I rely on it and refer others to it!

3 March 2026
Unprompted review
Rated 3 out of 5 stars

Mohamed was a nice guy but I complained…

Mohamed was a nice guy but I complained about high cost of there fees I said why is it do expensive?the purchaser has to foot the £425 fee not the seller so it makes the item for sale very expensive, it put £425 onto the price then had to get a courier to get the item from Scotland to manchester that's was £200 reasonable but onto of purchase price was expensive not happy at all there fees are to much !!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I PURCHASED AND PAID FOR A CAR IN CAR…

I PURCHASED AND PAID FOR A CAR IN CAR AND CLASSIC AUCTIONS.
THE CAR WAS NOT CORRECTLY DESCRIBED BY THE VENDOR AND I WISHED NOT TO CONTINUE WITH THE PURCHASE.
I WENT BACK TO CAR AND CLASSIC AND DEALT WITH MOHAMED.
I HAVE TO SAY HE WAS VERY PROFFESIONAL AND CHARMING TO DEAL WITH.
HE ACCEPTED MY REASONING AND DEALT WITH THE MATTER VERY PROFFESIONALY.
I HAD MY FUNDS SENT BACK TO ME AND ALL ENDED WELL.
MOHAMED WAS BRILLIANT TO DEAL WITH AND STAYED IN CONTACT THROUGHOUT THE PROCESS.
HE WAS A TRUE PROFFESIONAL.
SO THANK YOU MOST SINCERELY MOHAMED YOU WERE A STAR...KEEP UP THE GOOD WORK.

KIND REGARDS.

PETER RATCLIFFE IN ASCOT.
---------------------------------

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!!!

Excellent!!!, was really impressed with how easy the whole process was. Uploading the advert and managing it through the site was effortless, I managed to sell my car within two weeks. Highly recommended and will continue to use!!
Many thanks!

28 February 2026
Unprompted review
Rated 2 out of 5 stars

Maybes small% of cars affected

Maybes small% of cars affected, but it might be an idea for no reserve to actually include your£600 as base cost to avoid situation where a seller doesn’t go into minus situation?

1 March 2026
Rated 1 out of 5 stars

Site looks good but be careful

Made a bid, realized the bidding history was questionable ( A solely person had made multiple bids, with no competition, so just them bidding, also no reserve on the vehicle). Raised that I wanted my bid removed with the support team, with a few minutes of making the bid. Answer was no as per their T&C. Told the support team the bid history was questionable as per the T&C. No response. After bidding was completed (thankfully someone else got the car). The support team cancelled my account.

Got the car I was looking for else where, so good day. The take away is this, I can't say for certain if it was bad faith or just someone who doesn't understand bidding, so just be careful when using the site, because the site doesn't provide support.

UPDATE - based on company response
As per the companies reply, it appears they have not read my review correctly, where I stated that there was no reserve on this vehicle, as the auction site displays the reserve status, in this case it showed “no reserve".

Additionally, i can't confirm of course, however it is likely that the team has not verified whether any fraudulent activity occurred, or whether the situation simply involved someone who did not understand the bidding process. I believe this maybe the case because the team have not noticed that the vehicle was not successfully sold to a happy and serious bidder, as it has now been relisted for auction, again with no reserve, by the same seller (you don't need to be logged in to search).

I believe this update and the company response shows the concern I have for the operation and actions of the companies support team and not if or if not, fraudulent activity had occurred in this instance.

27 February 2026
Unprompted review
Car & Classic logo

Reply from Car & Classic

Hi Alasdair,

It is not uncommon for individuals to increase their bid - the primary reason for this is to ensure you meet reserve. If the bid you have submitted is under reserve, you will not win the vehicle at auction.

As a reputable auction platform, we take fraudulent bidding activity very seriously, with 0 tolerance or compromise. This, and all other auctions are monitored and protected by our team, and we are happy to confirm there was of course no fraudulent activity occurring here.
The vehicle successfully sold to a happy, and serious bidder.

Rated 4 out of 5 stars

Great team, great easy sale, expensive

The support from the car and classic team was excellent guiding through each stage of the process. My car was photographed quickly and effectively picking both the best parts and issues to be addressed so a prospective buyer would be well appraised of its condition. The auction ran as expected and my handler encouraged bidding by prospective buyers and watchers. Why not a 5 then, the fees are not cheap for lower end vehicles which needs to be offset by the better value achieved. It was important to me that the car went to someone who would appreciate its top condition and keep it so. I believe this was achieved. I would recommend the experience but advise to be wary of the costs if selling a lower value vehicle. Overall the people and process is very good and by those processes reassuring.

28 February 2026

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