Excellent company, thoroughly recommended. Have bought 2 in ground trampolines from them - they are more fun AND safer.
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See what reviewers are saying
Expensive trampolines that work well. But the Trampoline pad doesn't last (and is £285 to replace) - ours stated degrading badly within 5 years and by 7 years was ruined. Capital Play are not i... See more
Company replied
Quality product - very well put together - solid construction. Quite OK to build it yourself - digging the whole is the toughest - good instructions for building the trampoline. Only minor niggle is a... See more
Company replied
Capital Play installed a 11 x 14 ground level trampoline and it’s great. Very professional service. Polite and respectful team, who were very tidy and worked hard to get the job done in a day. It’s... See more
Company replied
Company details
Written by the company
Capital Play designed and manufactured the UK's first and best In-ground Trampoline. We have the World's largest range of sizes, nets and accessories - so whether it's a huge rectangular trampoline for your budding gymnast, or a compact 8ft round tramp...
Contact info
Halebourne Lane, GU24 8SL, Woking, United Kingdom
- 01276855600
- sales@capitalplay.co.uk
- capitalplay.co.uk
4.4
Excellent
250 reviews
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Great service from start to finish
Great service from start to finish - very knowledgeable, helpful and organised.
Could not have asked for better service - very efficient we had two inground trampolines fitted.
Thank you
3 August 2021
Reply from Capital Play
Thanks for the review. We're so pleased you're happy with the service you've received from us
Very happy with our Capital Play trampoline …
We received our 14x10ft trampoline in April but wanted to use it through the spring & part of the summer before we reviewed it.
The trampoline itself is extremely good quality, it’s strong, well made & had very clear installation instructions. I would advise people to use a mini digger to make the installation process easier. The trampoline has an excellent bounce & has kept the children happy for hours & is used daily weather allowing. Definitely worth the money !!!
Capital Play were very good with communications, the trampoline was out of stock when we ordered but arrived back in stock in the expected date & was shipped to us within a couple of days.
Overall a quality product from a quality company.
1 August 2021
Reply from Capital Play
Thanks for the review. We're pleased you've been happy with the product and service you have received from us
They spent an hour on the phone to…
They spent an hour on the phone to answer my questions and to help me choose the trampoline that would meet my expectations. I must say I am not disappointed.
30 July 2021
Reply from Capital Play
Thanks for the review. We're glad we were able to help you select the right trampoline for you
Replacement in ground surround
We have had a capital play in ground trampoline for about 5 years and ordered a replacement surround as the old one was looking a bit tatty. It was delivered with no problem and we were able to fit it ourselves (it was a bit tricky, but ok once we got the hang of it). It has made the trampoline look like new again!
30 July 2021
Reply from Capital Play
Thanks for the review
Great delivery guy who took his time…
Great delivery guy who took his time putting the parcels in the right place for us to sort, thank you
26 July 2021
Reply from Capital Play
Thanks for the review
I can't recommend Capital Play highly…
I can't recommend Capital Play highly enough. We had a Jump King delivered for our teenage children and the advice and support we got was outstanding. We chose to have the assembly service which is brilliant and very reassuring to know it's put up safely by the experts. Our kids are thrilled with it and as parents we are delighted that we've got a strong, robust space for them to release their energy!
23 July 2021
Reply from Capital Play
Thanks for the review. We're so pleased you and the kids are thrilled with your trampoline and the service you have received
Great customer service
Great customer service, trampoline is of high quality as per description.
Would recommend.
21 July 2021
Reply from Capital Play
Thanks for the review
You get what you pay for
You get what you pay for. Great service and an excellent product
21 July 2021
Reply from Capital Play
Thanks for the review. We're glad you were pleased with the product and service you received
Easy to understand instructions
Easy to understand instructions. We did some of the digging by hand and most with a digger.
The best part is getting the kids off it 😃
21 July 2021
Reply from Capital Play
Thanks for the review and well done for completing the installation yourselves. Here's to many happy hours bouncing!
Superb customer service and product
The team at Capital Play are amazing. I bought my trampoline at the weekend and had a computer glitch at the payment stage. Had no problems calling them on Monday morning, where they were quick to answer the questions and get it all sorted. Amy was amazing! Was delivered quickly by an equally friendly helpful Patrick and co. The trampoline itself is fantastic and much better quality than our previous one. Our eldest was over the moon and has spent many happy hours on it. I've already recommended both the trampoline and Capital Play to friends. Superb service and product.
20 July 2021
Reply from Capital Play
Thanks for the lovely review! We love helping our customers!
The Trampoline arrived promptly even…
The Trampoline arrived promptly even though there appeared to be a shortage of stock almost everywhere else.
16 July 2021
Reply from Capital Play
Thanks for the review. We're glad we were able to get a trampoline to you quickly
Great customer service
Great customer service, great communication, polite friendly staff… trampoline great quality would highly recommend
15 July 2021
Reply from Capital Play
Thanks for the review
Reply from Capital Play
Thanks for the review. We're glad we were able to get your trampoline to you sooner than expected
My second order from CP
My second order from CP, unfortunately my first order I had to return as I was no longer able to keep it.
My new order arrived on time.
A day late, but I was kept in the loop as to why and when it would be delivered.
The build quality of my tramp is amazing,
CP customer service is fantastic, never have to worry that whatever issues you have will be sorted.
14 July 2021
Reply from Capital Play
Thanks for the review. We're so pleased you're happy with your trampoline!
Excellent customer service and…
Excellent customer service and delivery. Trampoline is built to.last and the kids love it.
14 July 2021
Reply from Capital Play
Thanks for the review. We're so pleased your kids love their trampoline!
Excellent product quality & 1st class service
Bought trampoline and air track, products are excellent quality, a couple of initial issues which Capital Play helpfully and speedily rectified immediately, couldn't be more helpful. Would definitely use in future, fully recommend. Ordered online, nice to buy from a respectable, trustworthy online company,
10 July 2021
Reply from Capital Play
Thank you so much for your review. We're glad we were able to sort any issues you had out and that you're happy with the products you have received
Happy customer
Very happy with service the 2 guys who came to assemble were efficient and very tidy and very polite. Can’t fault anything. Would highly recommend to anyone.
10 July 2021
Reply from Capital Play
Thanks for the review. We're so pleased you're happy with the service you have received
North explorer
Fantastic product and I’m really happy with my purchase. The service was great and when I had to make a change on the delivery date it’s was sorted out very swiftly. Did a great job to keep me updated on the rescheduling of the delivery. One very happy customer and would happily recommend.
5 July 2021
Reply from Capital Play
Thanks so much for your review!
Reply from Capital Play
Thanks for your review. Apologies you've had some issues with your order although we aren't sure what has happened as the item was on pre order until 28th June and we delivered it to you on 1st July. We've tried calling and emailing to see if there is anything we can do.
Great quality
Great quality. Great product/ Kids love it and looks great in the garden too
1 July 2021
Reply from Capital Play
Thanks for the review. We're so pleased the kids are enjoying their trampoline!
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