We enjoy our holiday with our sibley 400 bell tent, perfect size for our use, plenty of space & comfort, with a good size to be installed in any campsite place without any difficulty. The quality... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an amazing experience with CanvasCamp, especially with Eva. From start the service was absolutely flawless: responsive, understanding, kind, and truly human. I had some doubts about my orde... See more
Company replied
Extremely happy with the canvas tent ,strong reliable and not liable to become easily damaged from the elements ,unlike other tents .i especially like the ventilation windows .This allows me to ventli... See more
Company replied
Bought tbe Oryx tipi and find it a perfect tent for the lakes and rivers of Ireland on the Atlantic . I have paired mine with a Oriondo bioethanol burner/ heater as the Oryx has two doors and a ve... See more
Company replied
Company details
About CanvasCamp
Written by the company
CanvasCamp manufactures and sells high quality luxury canvas tents and tipis for camping, glamping, and authentic outdoor experiences. Our mission is simple - to create premium quality shelter that empowers the creation of unforgettable outdoor experiences with ease, comfort, and style. Most manufacturers are focused on sales and margins. CanvasCamp is completely obsessed with what really matters: people. Naturally, this means creating the best product, with the best materials, at the best price. At CanvasCamp it also means providing service, advice, and amenities that surpass your expectations.
Discover our new Traveller series
Light, breathable, and ready for any season, the Sibley Traveller range balances easy setup with the comfort and durability CanvasCamp is known for.
Contact info
Legen Heirweg 23e, 9890, Gavere, Belgium
- +32 9 352 01 01
- info@canvascamp.com
- canvascamp.com
Discover our current deals
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my second 600 DD with a rain…
This is my second 600 DD with a rain fly. I run an outdoor preschool and the tent has been the perfect shelter during inclement weather. Our first tent from Canvas Camp has been up for three years, Sept to June in New England. The tent is pitched in a clearing surrounded by trees. We take it down and store it in the summer. For us the fly is an important addition. Our team does monitor the stake out lines regularly. This tent is Highly recommended. Amazing well made tent.
15 March 2024
Reply from CanvasCamp
Thank you for your fantastic feedback! We're thrilled to hear that your CanvasCamp tents have been perfect for your outdoor preschool and that the rain fly has been a valuable addition. It’s wonderful to know that the tent has held up well over the years in New England’s weather.
Sorry for the late reply, some reviews slipped through the cracks, but they are no less appreciated.
Cheers,
Team CanvasCamp
Very prompt delivery even though i’m in…
Very prompt delivery even though i’m in the UK.
The tent, poles and awning look great quality although not had chance to put it up yet to check it.
Very happy.
Thank you
19 March 2024
Reply from CanvasCamp
Thank you for your great feedback! We’re glad to hear the delivery was prompt and that you're happy with the quality of the tent, poles, and awning. We hope you enjoy setting it up soon!
Sorry for the late reply, some reviews slipped through the cracks, but they are no less appreciated.
Cheers,
Team CanvasCamp
Tent received on time got good response…
Tent received on time got good response from your web site
14 March 2024
Reply from CanvasCamp
Thank you for your feedback! We're glad to hear that the tent arrived on time and that you had a good experience with our website.
Sorry for the late reply, some reviews slipped through the cracks, but they are no less appreciated.
Cheers,
Team CanvasCamp
Love the Orland oven I got from them
Love the Orland oven I got from them. Got it quickly and they answered all my questions
5 March 2024
Reply from CanvasCamp
Thanks for your awesome feedback! We're so glad to hear that you're loving your Orland oven and that everything went smoothly with your order. If you have any more questions, we're always here to help!
Sorry for the late reply, some of the reviews have slipped through the cracks.
Cheers, Team CanvasCamp
Very good quality 💯
We purchased our canvas tent and it’s really beautiful, perfectly designed for our spiritual purpose. We loooove it ! Even the accessories are perfectly matched. We also ordered the half moon special carpet and it fits perfectly!!! Very good quality and craft. Thank you to all the team, you are doing an amazing job!💯
27 February 2024
Reply from CanvasCamp
Thanks for this wonderfull review! The tents are perfect for your purpose! Thanks for keeping the spirit alive!
Kind regards,
Team CanvasCamp
Reply from CanvasCamp
Thanks for your amazing review! We're happy that everything went as smooth as planned.
Very kind regards,
Team CanvasCamp
Fast delivery
Fast delivery - great company - quick response to questions - love my purchase - money well spent - tent is massive compared to my prior purchase on Amazon which I'll never do again due to many leaks I experienced, unfortunately... I can say enough good things - I'm totally please 100 percent with my Sib_700_7M_Bell_Tent
20 February 2024
Reply from CanvasCamp
Glad to hear you're happy with your giant Sibley 700!
Thanks for going big in camping! Or should we say glamping in this case?
Thanks for your amazing review and your time!
Very kind regards,
Team CanvasCamp
Great company
Great company, but the most important thing for me is that they would include more in their tents for the price mark. But overall quality is amazing.
13 February 2024
Reply from CanvasCamp
Thanks for the great review! We really value the fact that you notice our efforts to ensure the best tents for the best price.
We're happy to have a customer like you.
Thanks for the amazing review and your time.
Kind regards,
Team CanvasCamp
Reply from CanvasCamp
Check, check and check, thanks for the nice review!
We never get bored reading these!
Very kind regards,
Team CanvasCamp
Reply from CanvasCamp
We repeat ourselves here, but: check, check, check!
Thanks for the nice review! It's always a pleasure to read the positive comments of our customers!
Thanks for your time, and kind regards,
Team CanvasCamp
I am living in Belgium, loving Canvascamp!
I am living in Belgium, I wanted to start new camping adventure with my wife. I was looking for choices and I found it, just in the corner. I went there myself and I had a great impression of the people working there. I cheched, decided, ordered online and I received, exactly what I oredered. I am proud and very happy, to share with you, Canvascamp, your product and your country!.
5 January 2024
Reply from CanvasCamp
Thanks for the amazing review! We're very happy that we could help you out with your order, and especially, that everything was approved!
Oh, and since we share our country: Bedankt voor de review en veel plezier met de tent!
Met vriendelijke groeten,
Team CanvasCamp
Great customer support
The tent is beautiful, I haven't tested it outside yet but I wanted to leave the review anyway because Vanessa from CanvasCamp phoned me when I e.ailed a query and was so helpful. Thanks 😁
11 December 2023
Reply from CanvasCamp
Thanks for your amazing review! I'll pass your message on to Vanessa, I bet she'll be very pleased with this review!
Very kind regards and lots of fun with your tent,
Team CanvasCamp
Reply from CanvasCamp
Thanks for your nice words and review! We'll pass it on to Jeff!
Very kind regards,
Team CanvasCamp
Fast response to questions and super…
Fast response to questions and super fast shipping at no extra charge. Boxes arrived in good condition too.
20 December 2023
Reply from CanvasCamp
That's everything we expect from a delivery! Thanks for your time and your amazing review!
Very kind regards,
Team CanvasCamp
Great tent; ideal for lounging & for dogs
Good phone response, initially, then a few phone messages left and no return calls. But we did get the info we needed to place an order.
12 December 2023
Reply from CanvasCamp
Thanks for the nice review! It's true that we have two phone lines, the one that is the easiest to reach us on is 003293520101.
Best regards,
Team CanvasCamp
The online experience was great but I…
The online experience was great but I had called and left messages before it seems to go to a sale rep cell phone but I never got called back so I ended up just ordering it. It’s a great tent it our second from you. Phone service was better before.
Steve
28 November 2023
Reply from CanvasCamp
Hi Steve,
Sorry for this, in almost all cases we try to call back every missed one of our calls.
Yours must have been lost somewhere.
If you ever need to give us a call, this is the one we are most easiest to reach: + 32 9 352 01 01
We hope you're happy with the order nonetheless!
Feel free to contact us anytime soon for any question you might still have.
Very kind regards,
Team CanvasCamp
we have a glamping site at EvansCliff
we have a glamping site at EvansCliff
we have had several double bell twins over the years and love them! So do our guests!
28 November 2023
Reply from CanvasCamp
Great to hear the SIbley 600 Twins are that popular at yur glampsite!
Thanks for your trust and for keeping the camping spirit alive!
Kind regards,
Team CanvasCamp
Love the tent and quality
Love the tent and quality. Like the fact you can speak to a real person too. Super important. Canvascamp should provide a factory hot tent stove flap solution with 3 location options.
2 November 2023
Reply from CanvasCamp
Thanks for the great input! We're transferring your remark to our production team.
Thanks for sharing your thoughts!
Happy trails!
Team CanvasCamp
The Sibley 700 Ultimate Quad Door Yurt…
The Sibley 700 Ultimate Quad Door Yurt is just as great as is shown in the pictures. Good quality fabric, good instructions but way easier to check on Youtube videos on how to assemble it.
Great for parties, family events or even to set it as an outdoor space for meditation and yoga.
1 September 2023
Reply from CanvasCamp
Thanks for the input and the wonderful review!
We hope the 700 series will bring you much more joy in the outdoors!
Thanks for your time and your trust!
Very kind regards,
Team CanvasCamp
Reply from CanvasCamp
Thanks for the nice feedback! We're thrilled to prove to you we can even do better in the future.
And thanks for keeping the camping spirit alive!
Very kind regards,
Team CanvasCamp
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.