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canvas-store.co.uk Reviews 381

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TrustScore 4.5 out of 5

4.4

Art Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the product quality, often describing the canvases as excellent and robust. Many appreciate the competitive pricing, finding them to be the best deal available. The delivery service is frequently praised for its speed, efficiency, and careful packaging, ensuring products arrive safely and on time. However, some people were dissatisfied with their orders, mentioning issues like canvases being out of square or damaged during transit, despite good packaging in most cases. A few customers also experienced significant delays in delivery or a complete lack of communication regarding their order status, with some even reporting that their paid orders never arrived.

What people talk about most

Product

Reviewers mention positive feedback about the product. Many customers are very pleased with the quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the prompt and efficient... See more

Quality

Users describe positive interactions with quality. Customers are very pleased with the quality of the canvas... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the competitive and... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, praising prompt and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was a little worried that the packaging was not good enough and that one of the corners on all 4 canvases might have been damaged in transit. Once opened and given a further coat of gesso, it turned... See more

Rated 5 out of 5 stars

I was looking for another supplier, as my previous one was retiring. Canvas -Store had my product same quality and at a competitive price. So all good and will use them again. The only issue was that... See more

Rated 5 out of 5 stars

My order arrived safely and the quality of the canvas boards I received I was very pleased with. My only negative was that the delivery had taken a week but I am overall really happy with what I recei... See more

Rated 5 out of 5 stars

I recently ordered a few canvases was blown away by the entire experience. From the moment I placed my order, the team’s exceptional service shone through, with quick, friendly communication keepi... See more

Company replied

Company details

  1. Art Supply Store

Written by the company

At Canvas Store, we stock a huge range of quality blank canvases for professional artists, students and beginners. We deliver straight to your door in box quantities, which means we are able to offer the best value around.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

381 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great service

Great service

5 February 2026
canvas-store.co.uk logo

Reply from canvas-store.co.uk

Hello,

Thank you so much for a great review!

Best Wishes,
Customer Care

Rated 5 out of 5 stars

Excellent quality canvases

Excellent quality canvases, well packed and friendly help with queries. Very good value for money. I wouldn’t go anywhere else.

3 February 2026
canvas-store.co.uk logo

Reply from canvas-store.co.uk

Hi Jan,

Thank you so much for a great review!

Best Wishes,
Customer Care

Rated 1 out of 5 stars

My order was cancelled.

19 December 2025
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Reply from canvas-store.co.uk

Hi Phillip,

Thank you for your review.

We are so sorry that your order was cancelled.

Unfortunately, not all of our suppliers/couriers are able to delivery to Northern Ireland.

We apologise for the inconveince.

Best WIshes,
Customer Care

Rated 5 out of 5 stars

Would recommend

The canvases are of great quality, delivered in good time and unscathed. I had an issue with one delivery and the new customer service manager could not have been more helpful or professional.

19 December 2025
canvas-store.co.uk logo

Reply from canvas-store.co.uk

Hi Jennifer,

Thank you for a great review!

Best Wishes,
Customer Care

Rated 3 out of 5 stars

60x30 canvas

Very slow on delivery

18 December 2025
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Reply from canvas-store.co.uk

Hi Stephen,

I'm so sorry that your order took longer than expected to arrive.

We are able to meet expected delivery dates for most of the year.

However delays are most likely during sales and the Christmas period.

We apologise for the delay and any inconvenience caused.

Best Wishes,
Zoe

Rated 5 out of 5 stars

As I have been working on a series of…

As I have been working on a series of linked subject matter I suddenly realised I would complete the present design and would need additional canvases. I ordered from canvas store while it was on my mind before lunch and although I was informed that delivery could be between 4 to 7 days the order was delivered two mornings later. WHAT'S NOT TO LIKE?

12 December 2025
canvas-store.co.uk logo

Reply from canvas-store.co.uk

Hi Jane,

Thank you so much for a great review!

Best Wishes,
Customer Care

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