Candy Dreams Reviews 116

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered sherbet lemons and fruit pear drops and paid for them was sent sure if they were getting delivered or posted but 3 days later they were delivered to my home excellent service just waiting to... See more

Rated 5 out of 5 stars

Have both ordered online and shopped in store, and I can highly recommend Candy Dreams. The online service is quick, with great communication. Staff are helpful, friendly and quick to offer su... See more

Rated 5 out of 5 stars

I only have one fault with you , I ordered a bag of chocolate praline and received two of the winter boilings but they still went down a treat shared between my brother, daughter and myself . Would st... See more

Company replied

Rated 4 out of 5 stars

The sweet selection from this shop is excellent! I’ve ordered a few times now and it’s straight forward to do. Only reason it’s 4 and not 5 stars is the only delivery option is Yodel. When Royal Mail... See more

Company replied

Company details

  1. Confectionery

Written by the company

Candy Dreams offers a wide selection of sweets and chocolate, both online and in store! Stocking vegan sweets, gluten free sweets and retro sweets, there is something for everyone!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent as always

Excellent customer service as always! Love this shop, tonnes of choice, great prices and well presented. Always our go to sweetie shop

6 December 2021
Candy Dreams logo

Reply from Candy Dreams

Thank you for the review Hazel, it's really appreciated :)

Rated 5 out of 5 stars

My new favourite place

Have both ordered online and shopped in store, and I can highly recommend Candy Dreams.
The online service is quick, with great communication.
Staff are helpful, friendly and quick to offer suggestions/advice if needed.
There is a huge choice both in store and online.

The sweets and treats themselves are fun, delicious and fairly priced. Sometimes bulk bought sweets have a strange texture compared to branded sweets, however not here.
Everything is spot on.

25 November 2021
Rated 5 out of 5 stars

best sweet shop in the angus area

best sweet shop in the angus area! great selection of sweets and super low prices, have gone there many times and the staff, no matter who, is suuuper nice. defo recommend 10000/10

5 November 2021
Unprompted review
Candy Dreams logo

Reply from Candy Dreams

Hi Amelia, thank you so so much for taking the time to leave us a review! We really appreciate your kind words and look forward to welcoming you again soon!

Rated 5 out of 5 stars

My favourite shop ever

My favourite shop ever! Fantastic, fresh products every single time. The service is amazing and the ladies are so kind. The best sweet shop EVER!!!!

1 September 2021
Rated 5 out of 5 stars

Lovely

Excellent sweets which I thoroughly enjoyed. They’d run out of one type and subbed it for more of another type that I’d ordered, which was absolutely fine. The Irn Bru (Iron Brew?) bottles are really nice!

28 July 2021
Rated 4 out of 5 stars

The sweet selection from this shop is…Excellent. More delivery options would benefit

The sweet selection from this shop is excellent! I’ve ordered a few times now and it’s straight forward to do. Only reason it’s 4 and not 5 stars is the only delivery option is Yodel. When Royal Mail was available, deliveries were a few days but with yodel it’s almost a week.

9 May 2021
Candy Dreams logo

Reply from Candy Dreams

Thank you for taking the time to leave us a review, Alison. I appreciate your comment regarding delivery options. I did notice Yodel took an especially long time to deliver your order, apologies for this. I have reverted back to Royal Mail as an option on the website for all orders under 2kg, to hopefully improve our service to customers. Thanks again, Lisa.

Rated 5 out of 5 stars

Brilliant

I order from Candy Dreams regularly. The selection of sweets is fantastic, the variety of different products is incredible and the staff are so friendly. Its super easy to order too. Could not recommend enough.

4 May 2021
Rated 5 out of 5 stars

Fantastic choice

So glad I found the shop . Fantastic choice of sweets something for everyone . I like chewy not fizzy my daughter likes fizzy so much choice . Have bought some more great quality and lovely staff . Had an ice cream sundae and it was fantastic . Will work my way through them all .

28 April 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look