Candy Dreams Reviews 116

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I ordered sherbet lemons and fruit pear drops and paid for them was sent sure if they were getting delivered or posted but 3 days later they were delivered to my home excellent service just waiting to... See more

Rated 5 out of 5 stars

Have both ordered online and shopped in store, and I can highly recommend Candy Dreams. The online service is quick, with great communication. Staff are helpful, friendly and quick to offer su... See more

Rated 5 out of 5 stars

I only have one fault with you , I ordered a bag of chocolate praline and received two of the winter boilings but they still went down a treat shared between my brother, daughter and myself . Would st... See more

Company replied

Rated 4 out of 5 stars

The sweet selection from this shop is excellent! I’ve ordered a few times now and it’s straight forward to do. Only reason it’s 4 and not 5 stars is the only delivery option is Yodel. When Royal Mail... See more

Company replied

Company details

  1. Confectionery

Written by the company

Candy Dreams offers a wide selection of sweets and chocolate, both online and in store! Stocking vegan sweets, gluten free sweets and retro sweets, there is something for everyone!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Two dislikes

Two dislikes.
1) Very expensive products.
2) Delivery period far too long.

24 April 2025
Candy Dreams logo

Reply from Candy Dreams

Hello, thank you for taking the time to leave a review. I'm sorry you felt the products were expensive, all of our prices and weights of products are clearly displayed on our website at time of ordering for full transparency.

Regarding the delivery period. You ordered on Thursday 24th April and we dispatched with Royal Mail Tracked 48 on Friday 25th. You received the item on Monday 28th. Unfortunately, we cannot control how long Royal Mail takes to deliver an item once we despatch it.

I do hope you however enjoyed the sweets.

Kind regards,

Lisa.

Rated 5 out of 5 stars

Quick delivery

Ordering was easy and sweets weee delivered quickly. My friend, who the sweets were for is delighted to have odd fellows again after May many years of being away from Scotland and not being able to buy these in England.

20 March 2025
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Reply from Candy Dreams

Thank you so much for taking the time to leave us a review! It is really appreciated :) I'm glad your friend was able to enjoy some Scottish sweets again. Lisa.

Rated 5 out of 5 stars

I only have one fault with you

I only have one fault with you , I ordered a bag of chocolate praline and received two of the winter boilings but they still went down a treat shared between my brother, daughter and myself . Would still order from you anyone can make a mistake it was no biggie

12 March 2025
Candy Dreams logo

Reply from Candy Dreams

Thank you so much for taking the time to leave us a review! It is really appreciated :) I'm sorry about this mix up, we will be sure to check orders more carefully going forward. Lisa.

Rated 5 out of 5 stars

Amazing service

Amazing company! I placed my very fist order on Friday and it was delivered on Sunday! Alot faster than i expected which was amazing. All the sweets in my order were yummy and my kids loved them too. Amazing shop with amazing staff. Thank you

2 February 2025
Unprompted review
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Reply from Candy Dreams

Thank you so much for taking the time to leave us a review! It is really appreciated :) I'm glad you and your kids enjoyed the sweets. Lisa.

Rated 5 out of 5 stars

Superb service and choice

Ordered online, received email to say when ready and an easy pick up! Great service, great choice available too. Use Candy Dreams every year without any problems.

19 December 2024

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