Celebrations and Toys Reviews 

307
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The only company that I could find that had the products in stock and for a first time buyer was very impressed with the efficiency in their response by email and the very quick delivery. The products... See more

Rated 5 out of 5 stars

Absolutely excellent service! The young lady who answered my telephone query was extremely helpful and polite! I received my parcel yesterday and was thrilled with the care and attention to the packag... See more

Rated 5 out of 5 stars

Fantastic experience. Ordered a stretchy lizard online but forgot to add a note about the colour preference. When the product arrived in a different colour, the little one was sad (especially he had l... See more

Rated 5 out of 5 stars

I bought an Easter gift for our Jellycat mad granddaughter. Bought it online on their easy to use website and within a few minutes they contacted me to say that they would be in our area that evening... See more

Company details

  1. Store

Information provided by various external sources

Celebrations and Toys a traditional toy and gift shop. Established in 2006 with both online and retail presence, which opened in 2009. Our toys are: Produced mainly from wood or fabric The wood used is selected from renewable sources (typically rubber wood ) The paint is non-toxic and lead free All toys are compliant to EN71/ASTM - Giving you peace of mind! Our product range covers toys and gifts from birth through to collectable figurines for all ages. We also have a wide range of fairy garden products. We pride ourselves on our personal touch and customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

307 reviews

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4.9

All reviews

(307)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Ordered a stretchy lizard online but forgot to add a note about the colour preference. When the product arrived in a different colour, the little one was sad (especially he had lost the previous one before and this order was a replacement!). Called up Celebrations and Toys and explained the problem. The lady who answered the phone asked me to post the product back so they would ship the other one. As promised, the alternative arrived today and it made the little one's day. Amazing customer service, thank you!

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service! The young lady who answered my telephone query was extremely helpful and polite! I received my parcel yesterday and was thrilled with the care and attention to the package! Celebration’s and Toys deserve every success! It was like going back to the old days where people cared about the service they provided! Thank you for a truly lovely experience!

22 October 2024
Rated 5 out of 5 stars

Great shop

I had a great experience shopping here. Everything came as described, and my jellycats are brilliant. Delivery was quick and the shop kept me updated - thank you. I’ll definitely be back!

15 October 2024
Rated 5 out of 5 stars

Great Service

I purchased a couple of Jellycats from this shop, and I'm really pleased with the experience. The items were packaged securely in a sturdy paper box and arrived quickly. The tracking number provided was very helpful. I would definitely recommend this shop.

14 October 2024
Rated 5 out of 5 stars

Great service

Great service, great price, prompt delivery in safe packaging. Couldn’t ask for more.
Many thanks

26 September 2024
Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, welcoming environment and the lovely lady is very knowledgeable! Always buy my jellycats from here and the loyalty card scheme is amazing!

20 September 2024
Rated 5 out of 5 stars

Such a good little shop!

I love this shop. The prices are always a little below the retail on their Jellcat’s and the selection is great, so many! They have a loyalty scheme which is fantastic. Not many shops reward you for spending money with them, so it’s nice to be recognised. The customer service is great and they’re always so helpful and friendly. They also always have all the new Jellycat’s. Highly recommend.

23 June 2024
Rated 5 out of 5 stars

Fantastic service

I was delighted with the service as it was my first time ordering from Celebrations and Toys. The delivery was quick and the item I purchased was a special birthday gift for my daughter and it was beautifully packaged. Will definitely order from this website again

18 June 2024

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