Canagan Reviews 325

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its high quality and the positive impact it has on their pets' health and well-being. Many people noted that their pets, even picky eaters, thoroughly enjoy the food, leading to increased energy, shinier coats, and improved digestion. The wide variety of options available is also frequently highlighted as a major benefit, keeping pets engaged and satisfied. However, some customers also noted issues with recent changes to the product, specifically mentioning a change in manufacturer that led to their pets refusing the food or experiencing adverse health reactions. A few other people also felt that the product did not help with weight management for their pets, and some expressed frustration with delivery issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers report that their pets love the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high standard of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Sprollie dog absolutely destroys his dinner now we have switched to Canagan soft food. He was bored with his usual meal so we changed it, always a challenge with digestion once they are used to som... See more

Company replied

Rated 5 out of 5 stars

My picky chihuahua loves the small dog Turkey dental kibble. He has some of the dried food and also has some of their wet food each day. The vet says my dog is in great condition for a ten year ol... See more

Company replied

Rated 5 out of 5 stars

Pearl is a Shitzu Poodle, very adored and very fussy! I tried all sorts of brands and it was actually a dog trainer who recommended Canagans and we haven't looked back. I really like it that the o... See more

Company replied

Rated 5 out of 5 stars

We have used Canagan for all our dog food and treats ever since finding them. Their food is of a really high standard and there's a great range which our dog loves and keeps her in great health. Plus... See more

Company replied


Company details

  1. Pet Store

Written by the company

Award-winning grain free food for dogs and cats, a natural diet their ancestors would have hunted in the wild.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best dog food I have tried for a while

Best dog food I have tried for a while. My dog is extremely fussy but loves the taste of all the flavours which is amazing! Been using for 6 weeks and no issues at all. Very happy customer.

11 March 2025
Unprompted review
Canagan logo

Reply from Canagan

That's awesome to hear your dog is enjoying all our flavours, thanks so much for choosing Canagan Sophie! 🩶

Rated 5 out of 5 stars

Best dog food

Best dog food I’ve found. My dog is very fussy but loves this. Lovely shiny coat too. Highly recommend!

11 March 2025
Unprompted review
Canagan logo

Reply from Canagan

Thank you for taking the time to share your kind review Maria, it means the world to us that your dog loves our food 🩶

Rated 5 out of 5 stars

If you are having trouble finding a…

If you are having trouble finding a food that your dog is happy with, give Canagans a try, you will be glad you did. No more tummy troubles.

2 February 2025
Unprompted review
Canagan logo

Reply from Canagan

We appreciate your recommendation massively, thank you so much Jake! Here's to many more years enjoying the Canagan life 🩶

Rated 5 out of 5 stars

We have a very fussy Lab but not any…

We have a very fussy Lab but not any more since we tried Canagans. Thanks Becky for the advice

20 February 2025
Unprompted review
Canagan logo

Reply from Canagan

We're thrilled to hear that your Lab is no longer fussy when it comes to Canagan, thank you so much for your lovely feedback 🩶

Rated 5 out of 5 stars

Great Company

Great customer service and in depth knowledge about my dogs requirements would highly recommend.

11 March 2025
Unprompted review
Canagan logo

Reply from Canagan

We're always happy to help, thank you so much for choosing Canagan to feed your dogs Dee! 🩶

Rated 5 out of 5 stars

Good Quality Dry Food

My dog really enjoys their dry food and I really like that it is grain free. He particularly likes the Salmon flavour!

1 March 2025
Unprompted review
Canagan logo

Reply from Canagan

It's wonderful to hear how much your dog is loving our dry food, particularly the Salmon flavour! Thank you for being a part of the Canagan family 🥰

Rated 5 out of 5 stars

Great service

Great service. Best product for my dog and i've tried loads! Well worth the money and lots of variety.

10 March 2025
Unprompted review
Canagan logo

Reply from Canagan

Thank you so much for supporting our family run business Elaine 🩶

Rated 5 out of 5 stars

Lovely food wouldn't feed my dogs…

Lovely food wouldn't feed my dogs anything else ,staff are so helpful,

7 March 2025
Unprompted review
Canagan logo

Reply from Canagan

Your loyalty means so much to us Phill, thank you for taking the time to share your 5 star review! 🩶

Rated 5 out of 5 stars

My dog loves her Canagan food

My dog loves her Canagan food. She has been very fussy in the past often leaving dry food in her bowl, but she always eats up her canagan. Fabulous customer service too.

11 March 2025
Unprompted review
Canagan logo

Reply from Canagan

That's amazing to hear it's always a clean bowl in your household when it comes to our food! Thank you so much for choosing Canagan to feed her 🩶

Rated 5 out of 5 stars

Great product! Our dogs love it!

We have had our two cockapoos on Canagan since puppies! Great product, competitively priced and they never seem to get bored! Would definitely recommend

11 March 2025
Unprompted review
Canagan logo

Reply from Canagan

Thanks so much for trusting us to feed your two Cockapoos Paige, your satisfaction means the world to us 🩶

Rated 5 out of 5 stars

Been using canagan for around 6 weeks…

Been using canagan for around 6 weeks now...no issues..my dog is a fussy eater but loves this range...Nice shiny healthy looking coat too.

11 March 2025
Unprompted review
Canagan logo

Reply from Canagan

Thank you so much for choosing Canagan to feed your dog Cathy! We're delighted that we are satisfying your dog's fussy tastebuds and that his coat is looking a lot shinier now that he's eating our food 🥰

Rated 5 out of 5 stars

Highly recommend!

I've been feeding my dog this brand for months, and his coat is shinier, energy levels are higher, and he absolutely loves the taste!

11 March 2025
Unprompted review
Canagan logo

Reply from Canagan

We're thrilled to hear how much your dog is thriving on Canagan and how much it has improved his coat and energy levels! Here's to many more years being a part of our family 🩶

Rated 5 out of 5 stars

Been on canagan since puppy

Been on canagan since puppy, very happy with product. Our dog loves it

11 March 2025
Unprompted review
Canagan logo

Reply from Canagan

That's absolutely wonderful that your dog has been enjoying Canagan since puppyhood! Your loyalty means the world to us 🩶

Rated 5 out of 5 stars

Great dog food, great service

Our dogs have loved Canagan for years and their customer service has always been topnotch. Can’t recommend enough!

11 March 2025
Unprompted review
Canagan logo

Reply from Canagan

Your recommendation means so much to us, thank you for supporting our family run business Connor! 🩶

Rated 5 out of 5 stars

Faboulous product

Faboulous product. My cats wont eat anything else!

11 March 2025
Unprompted review
Canagan logo

Reply from Canagan

We're delighted to hear we're your cats favourite choice, thank you for choosing Canagan! 🥰

Rated 5 out of 5 stars

We’ve fed Canagan for years to our cats…

We’ve fed Canagan for years to our cats and dog. They love all of the wet food flavours, they look good enough for us to eat! For their dry we use the Dental range which is brilliant and has a high amount of joint care in too.
The team are always very friendly if you have any questions and delivery is quick.

7 March 2025
Unprompted review
Canagan logo

Reply from Canagan

We're super happy to hear that your companions are loving our wet food flavours and our Dental range, your lovely words mean so much to us! Here's to many more happy tail wagging years with Canagan 🩶

Rated 5 out of 5 stars

Excellent dog food!!

Been feeding this now for a few months now to my dog who has a very sensitive tummy. He has come on massively and is really enjoying the food and has no more sloppy poops! Can't recommend this food enough!!

7 March 2025
Unprompted review
Canagan logo

Reply from Canagan

That's amazing to hear that our food has helped settle your dog's tummy and that it has improved his poops! Thanks so much for supporting our family run business Sarah 😊

Rated 5 out of 5 stars

Got a very fussy westie tried all sorts…

Got a very fussy westie tried all sorts of foods local pet shop recommended canagan 4months on and now I have no issues fully recommend fantastic quality food

6 March 2025
Unprompted review
Canagan logo

Reply from Canagan

We are thrilled that your Westie is loving our food, thank you so much for trusting us to feed your pup. Your recommendation means the world to us 🥰

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look