CanaDream RV - Whitehorse Reviews 50

TrustScore 4.5 out of 5

4.4

91374 Alaska Highway, Y1A 6E4 Whitehorse, Yukon, CA


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Rated 4 out of 5 stars

Overall our experience was great from planning our trip to picking up the vehicle and return. Booking online was straightforward and all of our questions were answered prior to finalizing the contrac... See more

Company replied

Rated 5 out of 5 stars

Great experience. Reservation easy and staff helpful. Camper pick up in Whitehorse painless. Todd and Angela did a good job and personable. Truck camper in good condition and problem free

Company replied

Rated 4 out of 5 stars

Everything went ok, but the RV wasn't really clean and there were no wascloth's and Coffeebag holder.

Company replied

Rated 5 out of 5 stars

We had a wonderful experience renting a truck camper. Pick up was easy, all our questions were answered and we felt confident in our abilities. These truck campers are very user friendly. The only thi... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • 91374 Alaska Highway, Y1A 6E4, Whitehorse, Yukon, Canada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

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Rated 4 out of 5 stars

Everything went ok

Everything went ok, but the RV wasn't really clean and there were no wascloth's and Coffeebag holder.

8 October 2025
CanaDream RV  - Whitehorse logo

Reply from CanaDream RV - Whitehorse

Thank you for your review. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

50/50 experience. The RV was nice but we had a bunch of issues with it which caused delays in our trip

The RV interior quality was pretty good and very warm for winter with lots of amenities but we had several issues with the RV during our rental. The price of the rental versus the service was not that great and I’ll definitely be researching more companies to rent from next time.

19 September 2025
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Reply from CanaDream RV - Whitehorse

Thank you for your comments which are sincerely appreciated.

Rated 5 out of 5 stars

Great experience

Great experience. Reservation easy and staff helpful. Camper pick up in Whitehorse painless. Todd and Angela did a good job and personable. Truck camper in good condition and problem free

7 August 2025
CanaDream RV  - Whitehorse logo

Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy to hear that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Awesome Trip!

We had a wonderful experience renting a truck camper. Pick up was easy, all our questions were answered and we felt confident in our abilities. These truck campers are very user friendly. The only thing we needed that we didn't have was an axe to split firewood. Yukon campgrounds do not provide split firewood. Drop off of the camper was equally easy. The rental staff even called us a cab!

26 August 2025
Unprompted review
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy that you enjoyed your CanaDream experience and look forward to welcoming you back in the future! It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Clean new truck and clean camper was…

Clean new truck and clean camper was lovely . Good tires and 4x4 helped with feeling safe driving. Could have had some instruction video on how to change a flat tire because we were out of cell service and couldn’t call for assistance so that we didn’t have to rely on the kindness of strangers . Also needed way more septic tank sachets. Otherwise a great trip. Thank you !

14 August 2025
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Reply from CanaDream RV - Whitehorse

Thank you so much for your review! We're thrilled to hear you enjoyed the clean truck and camper, and that the 4x4 capabilities helped you feel safe on the road.

We really appreciate your feedback about tire instructions. Changing a tire on an RV can be a significant safety risk due to the vehicle’s size and weight, which is why our policy is to contact our roadside assistance team. They’re equipped to connect Guests with trained professionals who can safely handle these situations.

Thank you again for sharing your experience. We're so glad you had a great trip overall and we hope to welcome you again soon!

Rated 4 out of 5 stars

Canadream campers great choice for driving the Dempster Highway

Overall our experience was great from planning our trip to picking up the vehicle and return. Booking online was straightforward and all of our questions were answered prior to finalizing the contract. Pre checkins were comprehensive and helped with understanding what to expect. At pickup Staff were friendly and courteous. The vehicle was perfect for our trip and drop off was easy. We would have given a five star rating but we dropped one star because the tanks werent emptied as we expected and were told. Other than that renting a camper in Whitehorse to drive the Dempster certainly met our expectations for a great trip

6 July 2025
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Reply from CanaDream RV - Whitehorse

Thank you for your feedback. We hope to see you again!

Rated 5 out of 5 stars

A dream experience

From booking to returning the whole experience was a dream :) Then on top of the service we had a more than capable and comfortable vehicle to explore the Yukon.

30 July 2025
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

We had a problem with a refrigerator…

We had a problem with a refrigerator that took a little longer than we would have liked to get resolved. However we were out in the middle of the Yukon with very spotty communication! In the end it wasn’t a trip spoiler!

23 July 2025
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Peace of mind

Well maintained RV with all the amenities. We want to do it again.

20 July 2025
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

Mattress in the back

The mattress on the back was very bad.

16 July 2025
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We upgrade the mattresses in our Class C units as we understand the value of a good night's sleep for our Guests. We are sorry to hear that you found the mattress in your unit not to your liking. We hope however that you did enjoy your Yukon experience and returned home with many happy memories. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

What an experience (Dempster Highway)

From the first query to picking up the RV all the way to returning it. The experience was beyond my expectation.

The Whitehorse office made my trip! I got a spotless RV with everything as ordered and we got a great demo. Returning it was just as smooth. Fantastic work!

13 July 2025
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Best RV ever!

5 July 2025
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Nice and quick

Nice and quick, friendly service

3 July 2025
CanaDream RV  - Whitehorse logo

Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

On the road with a truck camper

The rental station is easy to reach by bus from Whitehorse.
The handover and return of the camper went well.
We had a fairly new truck camper, so there was nothing to complain about. It was clean and we had no problems at all.
But we were missing a coffee pot, so we quickly bought a vacuum jug and took it with us to Germany.

The interior was ok. The only thing I have to criticize are the bed covers. It would be nice to have a fitted sheet for the mattresses. I had to do acrobatics every morning to straighten the sheets. It would also have been better - at least for us - to have two comforters instead of one large one.

Deposit for the truck camper: This deposit was booked correctly on the credit card, i.e. with currency purchase and 2.2% interest credit card. Normally this should only be fixed and not booked. Due to the back and forth booking, we ended up with a loss of over 60 euros. However, a 100% refund is guaranteed. I contacted my agency in Germany and they kindly refunded me the amount. This is for the information of all travelers who are not from Canada.

30 June 2025
CanaDream RV  - Whitehorse logo

Reply from CanaDream RV - Whitehorse

Thank you for your review. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Local staff at Canadream Whitehorse…

Local staff at Canadream Whitehorse were extremely helpful, flexible and accommodating.

1 July 2025
CanaDream RV  - Whitehorse logo

Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

We rented the camper for the Dempster

We rented the camper for the Dempster. For the most part it was an excellent vehicle for our purposes

26 June 2025
CanaDream RV  - Whitehorse logo

Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

We had an excellent service out of Whitehorse Yukon

We had an excellent service out of Whitehorse and they made our trip an easy start.

3 June 2025
CanaDream RV  - Whitehorse logo

Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Perfect for our family long weekend getaway

Friendly and helpful check in and check out. Very efficient. Perfect rental for a weekend getaway with my family.

16 May 2025
Unprompted review
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Reply from CanaDream RV - Whitehorse

We are so happy your enjoyed your getaway and RV! We hope to see you again soon!

Rated 3 out of 5 stars

You have to pay for Explanation how…

You have to pay for Explanation how things work in the RV. 75 dollar.
We have to find out experiencing.
For example boon docking costs propane and you can not use the outlets. This information is in NOT in the video.

8 October 2024
CanaDream RV  - Whitehorse logo

Reply from CanaDream RV - Whitehorse

Thank you for your review. The majority of our Guests appreciate the online explanations as it enables them to get on the road quickly. We do offer a personal demonstration for a minimal cost should Guests not be comfortable with these online demonstrations. The air conditioner, microwave and electrical outlets can only be used when hooked up to 110V power or by using the generator. All units except our TCA have a generator. It was a pleasure having you as our Guests.

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