Overall our experience was great from planning our trip to picking up the vehicle and return. Booking online was straightforward and all of our questions were answered prior to finalizing the contrac... See more
Company replied
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Overall our experience was great from planning our trip to picking up the vehicle and return. Booking online was straightforward and all of our questions were answered prior to finalizing the contrac... See more
Company replied
Great experience. Reservation easy and staff helpful. Camper pick up in Whitehorse painless. Todd and Angela did a good job and personable. Truck camper in good condition and problem free
Company replied
Everything went ok, but the RV wasn't really clean and there were no wascloth's and Coffeebag holder.
Company replied
We had a wonderful experience renting a truck camper. Pick up was easy, all our questions were answered and we felt confident in our abilities. These truck campers are very user friendly. The only thi... See more
Company replied
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
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91374 Alaska Highway, Y1A 6E4, Whitehorse, Yukon, Canada
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Everything went ok, but the RV wasn't really clean and there were no wascloth's and Coffeebag holder.

Reply from CanaDream RV - Whitehorse
The RV interior quality was pretty good and very warm for winter with lots of amenities but we had several issues with the RV during our rental. The price of the rental versus the service was not that great and I’ll definitely be researching more companies to rent from next time.

Reply from CanaDream RV - Whitehorse
Great experience. Reservation easy and staff helpful. Camper pick up in Whitehorse painless. Todd and Angela did a good job and personable. Truck camper in good condition and problem free

Reply from CanaDream RV - Whitehorse
We had a wonderful experience renting a truck camper. Pick up was easy, all our questions were answered and we felt confident in our abilities. These truck campers are very user friendly. The only thing we needed that we didn't have was an axe to split firewood. Yukon campgrounds do not provide split firewood. Drop off of the camper was equally easy. The rental staff even called us a cab!

Reply from CanaDream RV - Whitehorse
Clean new truck and clean camper was lovely . Good tires and 4x4 helped with feeling safe driving. Could have had some instruction video on how to change a flat tire because we were out of cell service and couldn’t call for assistance so that we didn’t have to rely on the kindness of strangers . Also needed way more septic tank sachets. Otherwise a great trip. Thank you !

Reply from CanaDream RV - Whitehorse
Overall our experience was great from planning our trip to picking up the vehicle and return. Booking online was straightforward and all of our questions were answered prior to finalizing the contract. Pre checkins were comprehensive and helped with understanding what to expect. At pickup Staff were friendly and courteous. The vehicle was perfect for our trip and drop off was easy. We would have given a five star rating but we dropped one star because the tanks werent emptied as we expected and were told. Other than that renting a camper in Whitehorse to drive the Dempster certainly met our expectations for a great trip

Reply from CanaDream RV - Whitehorse
From booking to returning the whole experience was a dream :) Then on top of the service we had a more than capable and comfortable vehicle to explore the Yukon.

Reply from CanaDream RV - Whitehorse
We had a problem with a refrigerator that took a little longer than we would have liked to get resolved. However we were out in the middle of the Yukon with very spotty communication! In the end it wasn’t a trip spoiler!

Reply from CanaDream RV - Whitehorse

Reply from CanaDream RV - Whitehorse

Reply from CanaDream RV - Whitehorse
From the first query to picking up the RV all the way to returning it. The experience was beyond my expectation.
The Whitehorse office made my trip! I got a spotless RV with everything as ordered and we got a great demo. Returning it was just as smooth. Fantastic work!

Reply from CanaDream RV - Whitehorse
The rental station is easy to reach by bus from Whitehorse.
The handover and return of the camper went well.
We had a fairly new truck camper, so there was nothing to complain about. It was clean and we had no problems at all.
But we were missing a coffee pot, so we quickly bought a vacuum jug and took it with us to Germany.
The interior was ok. The only thing I have to criticize are the bed covers. It would be nice to have a fitted sheet for the mattresses. I had to do acrobatics every morning to straighten the sheets. It would also have been better - at least for us - to have two comforters instead of one large one.
Deposit for the truck camper: This deposit was booked correctly on the credit card, i.e. with currency purchase and 2.2% interest credit card. Normally this should only be fixed and not booked. Due to the back and forth booking, we ended up with a loss of over 60 euros. However, a 100% refund is guaranteed. I contacted my agency in Germany and they kindly refunded me the amount. This is for the information of all travelers who are not from Canada.

Reply from CanaDream RV - Whitehorse
Local staff at Canadream Whitehorse were extremely helpful, flexible and accommodating.

Reply from CanaDream RV - Whitehorse
We rented the camper for the Dempster. For the most part it was an excellent vehicle for our purposes

Reply from CanaDream RV - Whitehorse
We had an excellent service out of Whitehorse and they made our trip an easy start.

Reply from CanaDream RV - Whitehorse
Friendly and helpful check in and check out. Very efficient. Perfect rental for a weekend getaway with my family.

Reply from CanaDream RV - Whitehorse
You have to pay for Explanation how things work in the RV. 75 dollar.
We have to find out experiencing.
For example boon docking costs propane and you can not use the outlets. This information is in NOT in the video.

Reply from CanaDream RV - Whitehorse
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