camileandstone.com Reviews 

Effortless fast deliver, beautiful packaging.

Customer service is great!

Very easy to order and quick delivery. And lovely to deal with. Great products

Great customer service
Products are beautiful and elegant
From order to delivery was seamless

I bought 2 pairs of earrings and a ring. First thing I’ll say is I got duped, I thought I was buying from a Canadian company as I had searched specifically for Canadian but, these guys popped up with a .CA website. So I assumed they were, I should have double checked.
But my main issue is one of the pairs of earrings I bought, the clasp was so weak that I lost it within 2 weeks of getting them and the only offer was a 50% discount on the same set. But because I have to pay a duty fee on them, there’s basically no discount. it’s not the most expensive jewelry but given the cost, the quality should be much better than that and they should back their products better.
I would never buy from them again.

AMAZING - High high praise!
I’ve ordered from Camille & Stone a number of times over the last couple of months. Honestly I was blown away, not only is the quality amazing, the sizing is consistent and it doesn’t break the bank! Whether you’re buying for yourself or a gift you can’t go wrong! The staff are helpful if you need to reach out to them and the range of products is varied but not so big that you can pull get lost in a sea of choices. I would recommend them to anyone!!

Brought a couple pair of earrings, 1 clasp didn’t clip in and camile & stone talked me through the issue and now I know how to fix all my earrings with the same issue! Great customer service! Lovely pieces!

Beautiful quality pieces and friendly helpful customer service

UPDATE: They have kindly refunded me in full after i mentiined ACCC & reviewing on multiple sights. It has taken a ridiculous amount of emails back & forth but we go there in the end.
Quality of this jewellery is sub standard & more like Lovisa jewellery. I have had the worst experience with them after a broken necklace, a faulty bracelet which they exchanged & i paid the difference. I then received new bracelet which didn't look like it did online. I paid postage to return & exchanged for another bracelet. I then received it & it was missing part of extention & brand tag. I messaged them they said it was old stock but it doesn't say that when purchasing. I have gone through a ridiculous amount of backward & forward emails. They then said they would give me a full refund & I can keep bracelet (not that i can do anything with it). I ended up getting a full refund on the extra I paid only. They are liars & cheat you out of what youre entitled to. I doubt this company will survive.

Jenny responded quickly and was able to resolve my issue with ease, she was lovely to talk to and i really feel she is great

I had a great experience with Camile & Stone’s customer service. They were friendly, responsive, and quick to resolve my enquiry. The team made the whole process easy and ensured I was happy with the outcome. Excellent customer service and I would happily shop with them again.

Lot of options to choose from. Great discounts!! Staff are very quick to respond to any queries and offer great customer service by making sure their customer had a great experience shopping with them. Delivery was fast!

This company doesn't deserve a one star. Early June I ordered a necklace for my granddaughters birthday even though I had a tracking number it didn't seem to change - I emailed them asking what was happening and 1 day before my granddaughters birthday 27th June ,- I was told they were out of stock. They said it would be in in two weeks. So I said I would wait. Still nothing for the entire month they have mucked me about . Sent me someone else's tracking number ( in Adelaide) I live in Whitby NZ . They sent me the tracking number so I checked today and it's going to Wanganui our old address even though they had my new address. This company is the worst zi have dealt with in years. Jenny the person I was dealing with was absolutely useless. They try to tell you all sorts of excuses and make you feel your at fault but that is not the truth. I got to choose something from a pick of 3 - I'll believe it when I see it.
EVERY ONE - BE CAREFUL - DO NOT BUY FROM THIS COMPANY - IT IS A JOKE. !!! Jenny if you want this company to exist I suggest you get your team together and get them to start working as a company. I am so furious with you Jenny and all the sorrys in the world won't make it better.

I had bought a silver 7 charm , I wear it everyday , but it tarnished within a couple of months i DMd the company and they straight away offered me a replacement item or the same item back and seeing as the 7 charm has a significant meaning to me, I got the same charm back within days , no questions asked . Great friendly service and prompt response. Thankyou Camille and Stone 🫶

Excellent product. A gift for my sistercand and error in ordering on my part was promptly managed with much kindness.

Beautiful jewellery and helpful customer service

I ordered a personalised locket necklace as a gift for my sister. The locket arrived and looked cheap. There is a large gap as if it doesn’t close properly and rattles when closed. I have email customer service twice with no reply. I will have to contact my bank and I am not happy with the quality & faulty item I have received.

Great products and super helpful and friendly customer service. I brought rings that were the wrong size and it was super easy to exchange them. The products are beautiful and of a high quality for the price point.

The product i received last time, rose gold M alphabet pendent was so elegant. They are doing great work and I really like the quality and service from CamileandStone.