Callaghans Electrical Reviews 974

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the professionalism and helpfulness of the staff, especially during delivery and setup. Many people appreciate the competitive pricing and the quality of the products, often finding better deals here than elsewhere. The delivery service is consistently praised for being fast, reliable, and on time, with many orders arriving the next day or within a few days, even during busy periods. The company also receives commendation for its effective communication, keeping customers updated on their orders and deliveries. Some people also felt that the company handles issues exceptionally well, quickly replacing damaged items or offering suitable alternatives without extra charge, demonstrating strong after-sales support.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many items... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, superb, and... See more

Price

Reviewers mention positive feedback about price, with many customers finding products well-priced,... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery from Steven today to county Antrim. Top class professional, setting up my washing machine and explaining how it works. Hope you're paying him well😄. Great price I got too beating everyone... See more

Company replied

Rated 5 out of 5 stars

We ordered a cooker in July. Free delivery to Northern Ireland, which we wouldn't have gotten from firms in NI, so that was great. The cooker was delivered by Stephen who knew all about the product an... See more

Company replied

Rated 5 out of 5 stars

Impressive, helpful and straight forward. We would love to do business again in the future. For assistance- pick the phone and answer is available in seconds. Big corporates don’t have a clue how to... See more

Company replied

Rated 5 out of 5 stars

Callaghans offered the best price for the Ninja blender I wanted but only in green. When it turned out they were all gone they called me and offered to send an alternative colour at the same price so... See more

Company replied


Company details

  1. Electronics Store

Written by the company

Callaghan's Electrical are a family run business with premises in Burt, and Letterkenny Retail Park, Donegal. We pride ourselves in listening to our customers and advising them on the best appliances for their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Website easy to navigate.

Website easy to navigate.
Unbelievably fast delivery. I ordered on Friday and my item was delivered on the Saturday
Highly recommend and will purchase again

12 December 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.

Rated 5 out of 5 stars

Excellent website & prompt delivery…

Excellent website and very prompt delivery. My item was well packaged when it arrived

12 December 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.

Rated 5 out of 5 stars

Fast and excellent service

Fast and excellent service - would recommend Callaghan's to everyone.

27 November 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.

Rated 5 out of 5 stars

Easy shopping

Easy online shopping/ordering
Speedy delivery of ordered item(s)

6 December 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.

Rated 5 out of 5 stars

Good price and quick delivery

Good price and quick delivery

5 December 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.

Rated 5 out of 5 stars

Always a fantastic shop to deal with

Always a fantastic shop to deal with. Great Bkack Friday deals!

22 November 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.

Rated 5 out of 5 stars

Great service

Great service,
Fast delivery

4 December 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.

Rated 5 out of 5 stars

fast delivery

4 December 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!

Rated 5 out of 5 stars

Really good experience

This was a seamless experience and was made so by the fact I was able to get in touch easily with a rep who works directly for the company. They were then knowledgable and transparent throughout to ensure no misunderstandings occur. I wanted to check if my product would be delivered before christmas. They advised it should be and gave details of typical timeline but they still advised there is always a risk there would be delay as they had to order it in. I appreciated this advice and was happy to take the risk. Turns out it was delivered on the stormiest day of the year to my family home with no hassle at all well in time for Christmas. This is how it should be but rarely is when I buy online and need help. Well done on providing excellent care for your customers in an age of bots and overseas call centers staffed by people who are as powerless as the person making the call. They utilise WhatsApp and email very effectively and I'd imagine their store would be a good place to visit for advice on products if one lived in Donegal. Local knowledge and personal relationships over greed wins all day long. Thanks and ill be back again.

4 December 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.

Rated 5 out of 5 stars

Customer service

Friendly, helpful and informative service.

3 December 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!

Rated 5 out of 5 stars

Good quality appliances reasonably…

Good quality appliances reasonably priced and fast delivery.

1 December 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

1 December 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!

Rated 5 out of 5 stars

Easy to buy

Easy to buy. Really fast delivery. And the product is amazing.

29 November 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!

Rated 5 out of 5 stars

Delivered on time

Delivered on time. Great product. And good value.

28 November 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!

Rated 5 out of 5 stars

Excellent service & price

Excellent service & price. Ordered a Ninja air fryer on Wednesday and it was delivered to Downpatrick the following day.

5 December 2025
Unprompted review
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!

Rated 5 out of 5 stars

Delivery.

From ordering to delivery was 24 hours. Amazing. Was kept informed about the progress of the delivery. It was delvered by David right on time.

26 November 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!

Rated 5 out of 5 stars

Ready to pick up.

The item is ordered was ready on collection & i was offered to pick it up at a closer shop. Which i thought was thoughtful. Polite and friendly staff.

12 November 2025
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!

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