Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more
Company replied
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Review summary
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Perfect item and ive had compliments. They look lovely and did not cause any skin irritation. Thank you will definitely buy from you again.
A lovely necklace, beautifully packaged with care and attention. They were also very responsive when I reached out to check on the delivery time.
Company replied
The whole experience of buying from this company from ordering to receiving the jewellery was really positive. Ordering was straightforward and delivery was very prompt. The quality was fantastic an... See more
Company details
Written by the company
Offering elegant and affordable jewellery since 1991
Contact info
Unit 4 Springbridge Mews, W5 2AB, London, United Kingdom
- 020 8566 4100
- byzantium@byzantiumcollection.co.uk
- byzantiumcollection.co.uk
4.8
Excellent
560 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Hi Byzantium Collection I really like…
Hi Byzantium Collection I really like your jewellery so much it so good to wear all the time and the jewellery is so beautiful and pretty and that why I like buying your jewellery all the time.?
14 August 2023
Reply from Byzantium Collection
Thank you so much for this lovely review and for your continued support, we really appreciate it!
Fast delivery great earrings
Fast delivery great earrings . Very fast replying to any question you have
10 August 2023
Reply from Byzantium Collection
Many thanks : )
Reply from Byzantium Collection
How lovely, many thanks for this great review : )
Reply from Byzantium Collection
So pleased, many thanks for the review : )
Reply from Byzantium Collection
with thanks for the review
The jewelry store's attention to detail…
The jewelry store's attention to detail and craftsmanship shone through in every piece I encountered. From intricate designs to the careful selection of gemstones, each item exuded artistry and beauty, making it a haven for jewelry enthusiasts.
22 July 2023
Unprompted review
Reply from Byzantium Collection
What a fabulous review, many many thanks for this : ))
Byzantium jewellery review
The jewellery is beautiful. It seems to be quite minimalist and light so I am unsure how long it will last but willing to take the risk.
Customer service is very good I received an answer the day after my email.
I am taking off 2 stars because there was no tracking option for delivery and because I had to pay extra customs charge.
25 July 2023
Reply from Byzantium Collection
Thank you for your review. Please note that the studs are all top quality Swarovski Crystal on Sterling Silver, please don't worry they will last forever! Again we regret the customs charges outside of the Uk now, sadly this is completely beyond our control. Thank you for your order.
Gorgeous Byzantium Jewellery
I had bought some beautiful Byzantium pearl earrings in a gift shop, but they didn't have a matching necklace. While searching online, I came across the Byzantium Collection and found a necklace that matched perfectly. The process of ordering was really easy, delivery was free and I received it the following day. I was amazed that the necklace arrived so quickly and was of such good quality. I will definitely be buying from them again.
18 July 2023
Reply from Byzantium Collection
With thanks for this lovely review.
Lovely earrings and quick to arrive
Lovely earrings and quick to arrive. I now own quite a collection of Byzantium jewellery.
16 July 2023
Reply from Byzantium Collection
With thanks for this lovely review and your continued support!
Reply from Byzantium Collection
thank you for your lovely review, apologies for the delay in delivery, there have been some problems with Royal Mail mostly due to the strikes! Glad they arrived eventually!
The earrings are just what I wanted and…
The earrings are just what I wanted and they arrived promptly so I will certainly be shopping again with Byzantium.
8 July 2023
When it comes to gifting
When it comes to gifting, this jewelry is a surefire winner. The pieces are not only stunning in design but also of remarkable quality, and their reliable delivery service guarantees a worry-free shopping experience.
1 July 2023
Unprompted review
Great prompt service.
18 June 2023
I ordered a pink pearl necklace and…
I ordered a pink pearl necklace and received it the following day. It's excellent quality for a very reasonable price. Very pleased with service and will definitely have no hesitation in ordering from Byzantium again. Thank you
21 June 2023
I’m surprised you would send out this…
I’m surprised you would send out this survey considering my order hadn’t been shipped. I placed my order two weeks ago. Perhaps wait until I’ve received the product??
22 June 2023
Reply from Byzantium Collection
with apologies these emails are automatically sent out. As we explained your order was sent out same day, however there was evidently a problem en route and so we were forced to resend the items. We did communicate this by email. So sorry there were problems and I'm glad you did finally receive the set. Thank you for your order.
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