Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more
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Review summary
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Perfect item and ive had compliments. They look lovely and did not cause any skin irritation. Thank you will definitely buy from you again.
A lovely necklace, beautifully packaged with care and attention. They were also very responsive when I reached out to check on the delivery time.
Company replied
The whole experience of buying from this company from ordering to receiving the jewellery was really positive. Ordering was straightforward and delivery was very prompt. The quality was fantastic an... See more
Company details
Written by the company
Offering elegant and affordable jewellery since 1991
Contact info
Unit 4 Springbridge Mews, W5 2AB, London, United Kingdom
- 020 8566 4100
- byzantium@byzantiumcollection.co.uk
- byzantiumcollection.co.uk
4.8
Excellent
560 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Very fast delivery
Very fast delivery. I ordered a dream catcher and it is so beautiful. Well packaged.
31 October 2023
Reply from Byzantium Collection
With thanks for this lovely review : )
Reply from Byzantium Collection
Many thanks : )
Reply from Byzantium Collection
Thank you for this lovely review
Fast delivery earings are lovely
Fast delivery earings are lovely.
Would buy from you again.
20 October 2023
Reply from Byzantium Collection
Thank you for this lovely review
Quality, stylish and good value
I’m very pleased with my new earrings, which are good quality, a stylish design, and great value-for-money.
19 October 2023
Reply from Byzantium Collection
Thank you so much for this lovely review
Reply from Byzantium Collection
thank you for this lovely review.
Fast delivery and beautiful products
Fast delivery and beautiful products. Very happy with service.
9 October 2023
Reply from Byzantium Collection
Thank you so much for this lovely review
The Company responded really quickly…
The Company responded really quickly when I noticed the site had not used the delivery address I’d given them but had put my address ( as cardholder) instead.
True to their word the delivery address was changed and the items posted out the day after ordering by first class post.
Still waiting to see the items myself but the recipient, bought for her 18th birthday was delighted by them.
9 October 2023
Reply from Byzantium Collection
Brilliant, thank you so much for this lovely review, so glad that the present went down well!!
Earrings bought to replace one of my…
Earrings bought to replace one of my previous pair which was lost. They were a gift from my son! Ordered and delivered in days and free postage and in a little bag. Very impressed and will certainly look at the site again for gifts.
8 October 2023
Reply from Byzantium Collection
Thank you for this lovely review
Good quality product at a very…
Good quality product at a very reasonable price. Good prompt service. Will certainly order again.
5 October 2023
Reply from Byzantium Collection
Thank you for this lovey review
Fast delivery lovely packaging item…
Fast delivery lovely packaging item excactly as on picture and as described
28 September 2023
Reply from Byzantium Collection
Thank you for this lovely review
The company is selling an awesome and…
The company is selling an awesome and unique products at an affordable price
16 September 2023
Reply from Byzantium Collection
wow thank you for this lovely review, much appreciated!
Lost and replaced
I bought a pair of earrings for my wife when we went on holiday, unfortunately the first time she wore them she lost one. So when I got back home I googled them and they had the exact pair so I bought them and they arrived within three days. Excellent service.
24 September 2023
Reply from Byzantium Collection
Thank you for this lovely review
Love the earrings that I get from you
21 September 2023
Reply from Byzantium Collection
Thank you so much for this lovely review and for your great support, we really appreciate it!
Back of one earring missing
Earrings lovely and delivered promptly however the back of one earring is missing.
Please post to me to receive 5 stars.
UPDATE missing part received in the post today thankyou. Edited to 5 STARS
29 September 2023
Reply from Byzantium Collection
Ah thank you so much for this lovely review, and for letting us know so that we could sort out the problem quickly! best wishes
Very pale earrings.
I was delighted to receive my order within a few days of it being placed. However, my earrings are very pale and more like rose quartz than Austrian crystal, but I sill like them.
28 August 2023
Reply from Byzantium Collection
thank you for this kind review. Please note the crystal is Swarovski; we do have darker pink crystal studs if you would like to take a look?
Reply from Byzantium Collection
Many thanks for this kind review.
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