Savi Reviews 126

Rafael is the best- has always been on time for our monthly calls- always professional and patient.

Savi did everything for me. They filled out all forms, and within a few months, my loans were dismissed. I couldn't be happier.

The associate was incredibly responsive, getting back to me quickly with answers to all of my questions.

It’s been 4-5 months and nothing has happened. I paid $100 for this service and I keep getting the runaround. Totally not worth it.

The ECF forms are easy but the none of our data inputs work for SAVIs website. Although we have access to this paid SAVI essential service through my employer there are zero services that function the way they say they will outside of the ECF forms. We’ve tried working with SAVI for more than two years without success. It’s a waste of my employer’s money in our experience.

I have been in a dilemma concerning what repayment plan is best for me. My NelNet representative explained the details of each loan I was considering. I applied for the best repayment plan for me through Savi’s website. It’s wonderful to have that decision behind me! Thank you, Savi!

Just appreciate having someone in my corner to help me walk through the student loan process to get to the PSLF finish line!

QUestions were not answered.

The application can't be found on studentaid.gov or servicer's website

I don't even know what my membership paid for. Nothing was different from the free version.

Quick, easy, and got my documents approved very quickly.

I have been working with Savi since early May and I am still confused as to where things are and what to expect. It seems that people are not informed and I have made some questionable choices based on the advice (i consolidated loans as I was told this is a requirement and in the last meeting I attended they said it was not.) I am still sorting things out as my current status in savi says that my application has been submitted, however, on the student loan site, it shows how many payments have been forgiven (for over a month) and I have been making payments to my processor on the consolidated loan. I hope this recent activity does not impact my current progress.

I'm unable to talk with anyone live. The chat online is OK sometimes, but I would rather talk with a person over the phone to get absolute clarity about what is going on and/or what needs to be done.

This is the simplest way to submit for forgiveness!

I find that there is lack of clarity in what needs to be done next. I will think that I am caught up on what I need to do on my end, then log in and find that there is unfinished paperwork. It is confusing because sometimes it feels like I am doing the same thing more than once, but I am trusting that savi is taking care of things.

Your assistance and updates have been very helpful. Thank you.

Savi is very easy to use, and with the Essential plan I bought I'm confident that they are available to answer my questions whenever I have them. I have attended a few Zoom webinars to learn more about my student loans and the paths I can take towards repayment, and I'm optimistic about receiving loan forgiveness with the help of Savi (I am eligible due to my work in public service.)

Savvy does not follow up on the forms/applications. Every applications has to be filled in again if previous employers don't sign. If it's not bee over a year it should be resent until it is signed. I shouldn't have to keep filling in the same form. Savay should have some sort of updated registry of company HR reps and contacts. I have had to do a lot of leg work to keep finding HR reps and emails and Savvy still does not follow up for signatures.