Buythepencil Reviews 

102
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 3 out of 5 stars

You guys are helping but not resolving the issue. I have trapped in this membership and I didn’t see any email that my account will get charged. I lost my balance here. I am devastated

Rated 5 out of 5 stars

Issue resolved quickly by Imani,an employee of buythepencil.com. Thank you!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

102 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(102)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would

The customer service I received from someone called kobby was so poor and he refused to help till I changed my rating on the chat. He has poor listening skills.

30 January 2025
Unprompted review
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Reply from Buythepencil

Hello,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@buythepencil.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Jay

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