Jeremy’s help was such a huge relief. Thanks for assisting me all throughout my concern, Jeremy.
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You guys are helping but not resolving the issue. I have trapped in this membership and I didn’t see any email that my account will get charged. I lost my balance here. I am devastated
I don't understand how an error occurred that caused me to be included in the membership, but the error was quickly resolved.
Issue resolved quickly by Imani,an employee of buythepencil.com. Thank you!
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Thanks a lot, Jeremy!
Jeremy’s help was such a huge relief. Thanks for assisting me all throughout my concern, Jeremy.
Gestion rapida
Great support
I liked how efficient and prompt you took action to my mistake thank you
Escalation team svhandling my case
And I thank Claire for her support
Customer service is very helpful
Customer service is very helpful
All thanks
They give a fast answer to the problems…
They give a fast answer to the problems I had.
كان اريك مفيدا للغايه
Escalation Team is handling my issue
Team reached to me instantly
Team reached out to me instantly to address my queries.
the support staff were good
You guys are helping but not resolving…
You guys are helping but not resolving the issue. I have trapped in this membership and I didn’t see any email that my account will get charged. I lost my balance here. I am devastated
I subscribed by mistake but I guess the…
I subscribed by mistake but I guess the page is good for those who really need it.
Anna is always there to help and solve…
Anna is always there to help and solve a problem
I don't understand how an error…
I don't understand how an error occurred that caused me to be included in the membership, but the error was quickly resolved.
fast service
I had a good quick follow-up with customer service with Emily. They responded quickly to my requests.
Good customer service by Kevin.
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