Ordered Natracare wipes on 24th June. Received an email advising delivery 2nd to 4th July. Product not received. The next contact was an email on 14th July telling me (again) that the goods had been s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Item was as expected at a reasonable price but delivery was less than acceptable! After having ordered and paid with a 2 day delivery option I got an email saying it wouldn't be dispatched for another... See more
When I first sent my order it stated it would be delivered by a certain date, as my order completed the date was later than previously stated I emailed them stating that I needed it on the first date... See more
I bought from this company using eBay. Immediately after the purchase they started to communicate with me, without overdoing it, just to keep me updated with all stages of the sale (dispatch, del... See more
Company details
Information provided by various external sources
BuySend.com is a leading online retailer offering Over 50,000 Products across a broad range of categories including Toys & Games, Fancy Dress, Home & Leisure, Tools and Sport & Fitness. BuySend.com offers Free UK Delivery on all products with Guaranteed Next Day Delivery via a Tracked and Insured Courier optional at checkout. BuySend.com offers a 45 Day No Hassle Returns Policy and our International customers can take advantage of our Low Cost Worldwide Delivery options.
Contact info
Unit 2A Boyton Hall, CM1 4LN, Chelmsford, United Kingdom
- 08453432135
- info@buysend.com
- buysend.com
3.6
Average
439 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the rucksack
Very happy with the rucksack - good quality, excellent price and swift delivery. Thank you :)
21 July 2017
Unprompted review
Great customer care service
Great customer care service. I've bought a toy and it's arrived 9 days in late, but the BuySend staff has written me more times to know the situation during these days and they wanted to send also another item...the same day I received the toy. Thanks BuySend.com!
20 July 2017
Unprompted review
Good company to deal with as they keep …
Good company to deal with as they keep you up today if despatch date changes
20 July 2017
Unprompted review
Excellent will deal again
20 July 2017
Unprompted review
Exactly as shown
Exactly as shown, looks good & does the job it's meant for really well. Excellent service, very quick arrival time. I am very pleased all round.
Thank you
20 July 2017
Unprompted review
Fantastic site to buy off ordered my …
Fantastic site to buy off ordered my sons Real Madrid pencil case and lunch bag!! I have one very happy boy!
19 July 2017
Unprompted review
Item was slightly delayed BUT.......
Item was slightly delayed, Buysend.com contacted me by email to let me know and when it was posted. Excellent service, thankyou :)
19 July 2017
Unprompted review
Fast and informative
Fast delivery and very informative, even when I had to change my delivery location!
19 July 2017
Unprompted review
Very good communication with seller …
Very good communication with seller asked for a specific color although they couldn't guarantee the color I wanted they talked me through how it works and the item I bought was similar to the one I wanted so thankyou and hope your business grows into your empire goodluck and great products will be buying again in near future
19 July 2017
Unprompted review
Very slow delivery once again let the …
Very slow delivery once again let the side down
19 July 2017
Unprompted review
Took awhile to arrive but arrived …
Took awhile to arrive but arrived safely.
19 July 2017
Unprompted review
Excellent speedy service
18 July 2017
Unprompted review
Fantastic service throughout
Fantastic service throughout . My son loves his Thomas backpack . I would happily recommend for both service and price .
18 July 2017
Unprompted review
Fast delivery and service.
17 July 2017
Unprompted review
Picture on the offer doesn't fit …
Picture on the offer doesn't fit exactly the product's definition. The base of the antena is not included.
i would recommend to explain this better and avoid any possible confusion
A part from this, the sting is ok, a good quality one.
17 July 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.