Always a pleasure dealing with Buy Fire Alarm Parts. Parts are shipped timely and well protected. Parts arrive with a clean, easy-to-read receipt and a pre-Printed RMA label in case I need to return... See more
Company replied
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Review summary
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Timely shipping & Easy return. Received the smoke alarm quickly (I wanted a black one, for our new, dark basement). Unfortunately, I quickly deduced it could not be installed in series with other... See more
Company replied
The website was easy to navigate, the shipping was fast, and I am very impressed with their service. They sent a return slip in case we needed to return the product and went above and beyond to ensure... See more
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They have some of the best selection of original parts in the industry. They have made doing business easier knowing if I need a one off of something chances are they have it.
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Company details
Written by the company
Everything from our extensive catalog, same-day UPS shipping, and hassle-free returns is designed to help you get the right parts - fast. Whether you’re looking for hard-to-find or replacement parts, a quick repair, or advice, our team is ready with friendly expertise.
Contact info
1716 North Commerce Parkway, 33326, Weston, United States
- 8883032656
- sales@buyfirealarmparts.com
- buyfirealarmparts.com
4.8
Excellent
634 reviews
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Replied to 100% of negative reviews
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Great all around.
Item was still new and in the box. Shipping was fast. Price very reasonable.
22 September 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
Panels always repaired in a timely…
Panels always repaired in a timely manner. Always come back fully tested and fully functional. Always great communication with the office. Highly recommend
11 September 2025
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We're thrilled to hear that the repair met your expectations.
Great service
The website was easy to navigate, the shipping was fast, and I am very impressed with their service. They sent a return slip in case we needed to return the product and went above and beyond to ensure we were happy with them and our purchase. I will purchase from them in the future.
16 September 2025
Reply from Buy Fire Alarm Parts
Thank you for the review. It's our goal to give you a smooth customer experience.
Reply from Buy Fire Alarm Parts
Thank you for taking the time to leave us a review. We appreciate your business.
Reply from Buy Fire Alarm Parts
Thank you for letting us know that everything went smoothly for you.
We were able to get our current system…
We were able to get our current system repaired, instead of having to buy a new system, which was quite expensive.
2 September 2025
Reply from Buy Fire Alarm Parts
Thank you for sharing your experience! We’re glad to hear your system was able to be repaired — that’s the outcome our techs try to deliver every time. We appreciate your trust and look forward to assisting you again.
I want to return can you give me labels…
I want to return can you give me labels so it can return it
22 August 2025
Reply from Buy Fire Alarm Parts
Hello Bashar,
We’ve sent a return label to the email we have on file. You should have also received a red envelope in your package containing a return shipping label. If you don’t see the email, please check your spam folder. You may also give us a call at 888-303-2656 so we can confirm that we have the correct email address on our side.
Best around.
They have some of the best selection of original parts in the industry. They have made doing business easier knowing if I need a one off of something chances are they have it.
18 August 2025
Reply from Buy Fire Alarm Parts
We appreciate your business, and make sure to have what you need when you need it.
The shipment arrived next day.
The shipment arrived next day without using next day air.
13 August 2025
Reply from Buy Fire Alarm Parts
Thank you for taking the time to give us a review. We appreciate your business.
Great repair time and customer service.
5 August 2025
Reply from Buy Fire Alarm Parts
Thank you for taking the time to give us feedback. We appreciate and value your business.
Excellent Customer Service
Knowledgeable staff and helpful tech support. Will be buying from them again.
21 July 2025
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We’re glad to hear you were satisfied with the service. We appreciate your business and look forward to assisting you again in the future!
Reply from Buy Fire Alarm Parts
Thank you for the review. We pride ourselves on delivering the best customer experience.
They always come through with important…
They always come through with important repairs on obsolete equipment.
21 July 2025
Reply from Buy Fire Alarm Parts
Thank you for the review! We're glad we could assist with those important repairs.
Purchase the $700 part and it was never…
Purchase the $700 part and it was never shipped to the delivery address. Never was notified never was contacted. After a number phone calls had to drive to a totally different location to pick up my part. Still haven’t picked it up would like to see the issues I have when I try to pick it up
7 July 2025
Reply from Buy Fire Alarm Parts
Hello Peter, We are sorry for any confusion. This order was placed online, and local pickup from our office in Weston, FL, was selected as the delivery method. We have the order pending pickup up but if you would like us to ship the order to you instead, please reach out to us at 888-303-2656, and we can coordinate a shipment.
Fast shipping!
Had what we needed. Freight charges were a little excessive, but the part arrived lightning fast and well packed. Would definitely consider shopping here again.
15 July 2025
Reply from Buy Fire Alarm Parts
Thanks for the feedback! We’ll keep working to improve our shipping rates & options.
Ordering process was very easy
Ordering process was very easy, and received our purchase very quickly.
9 July 2025
Reply from Buy Fire Alarm Parts
Thank you for taking the time to submit a review. Your feedback is appreciated!
Reply from Buy Fire Alarm Parts
Thank you, we value your business.
Easy to access and fat delivery!
3 July 2025
Reply from Buy Fire Alarm Parts
We appreciate your business, and make sure to have what you need when you need it.
Easy
They make returning parts easy and seamless. I've never dealt with a company before that made it so easy to do a return. Stellar job!
27 May 2025
Reply from Buy Fire Alarm Parts
Making the process easy for our customers is exactly what we strive for. We truly appreciate your feedback and look forward to assisting you again in the future!
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