Always a pleasure dealing with Buy Fire Alarm Parts. Parts are shipped timely and well protected. Parts arrive with a clean, easy-to-read receipt and a pre-Printed RMA label in case I need to return... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Timely shipping & Easy return. Received the smoke alarm quickly (I wanted a black one, for our new, dark basement). Unfortunately, I quickly deduced it could not be installed in series with other... See more
Company replied
The website was easy to navigate, the shipping was fast, and I am very impressed with their service. They sent a return slip in case we needed to return the product and went above and beyond to ensure... See more
Company replied
They have some of the best selection of original parts in the industry. They have made doing business easier knowing if I need a one off of something chances are they have it.
Company replied
Company details
Written by the company
Everything from our extensive catalog, same-day UPS shipping, and hassle-free returns is designed to help you get the right parts - fast. Whether you’re looking for hard-to-find or replacement parts, a quick repair, or advice, our team is ready with friendly expertise.
Contact info
1716 North Commerce Parkway, 33326, Weston, United States
- 8883032656
- sales@buyfirealarmparts.com
- buyfirealarmparts.com
4.8
Excellent
631 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Customer Service
The customer service follow-up was quick, concise, and right on the money.
21 November 2025
Reply from Buy Fire Alarm Parts
Thank you for the great feedback! We’re glad our follow-up was quick and helpful. We appreciate your business.
Reply from Buy Fire Alarm Parts
Thank you for the review! We appreciate the opportunity to assist and ship promptly.
Their staff and management is the best.
Their staff and management is the best.
They always have the parts I need when I need them.
18 November 2025
Reply from Buy Fire Alarm Parts
Thank you for the great feedback! We’re glad our team could support you and have the parts you needed.
Another Great Experience
Great communication, fast service at a fair price. Another great experience with BFAP!
10 November 2025
Reply from Buy Fire Alarm Parts
Thank you for the great review! We’re glad to hear you had another positive experience with us.
Easy online ordering & fast delivery
3 November 2025
Reply from Buy Fire Alarm Parts
Thank you for your review!
Always ships right away
Always ships right away. Perfect paperwork assembled in package. I recommend Buy Fire Alarm Parts.
28 October 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
Reply from Buy Fire Alarm Parts
Thank you for the review! It's our goal to give you a smooth customer experience.
The part I ordered was shipped to me on…
The part I ordered was shipped to me on time.
14 October 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We’re happy to hear your order arrived on time.
Very friendly interaction on the phone…
Very friendly interaction on the phone and internet. Performed the assessment of our equipment without any charge, just had to pay for postage.
Definitely would recommend them to anyone.
17 October 2025
Reply from Buy Fire Alarm Parts
Thank you for the review. It's our goal to give you a smooth customer experience.
Received part quickly with no issues…
Received part quickly with no issues ordering part. Will use again.
3 October 2025
Reply from Buy Fire Alarm Parts
Thank you for the review, we value your business.
Always a pleasure to work with Jim
Always a pleasure to work with Jim, he is very accommodating.
9 October 2025
Reply from Buy Fire Alarm Parts
Thank you for the review. We appreciate your business!
Paid for two-day delivery
Paid for two-day delivery. Took two weeks. had to order through another supplier to get it to job on time.
Their response was it was delivered within two day period. This is not true. i have emails with customer service that show other wise.
22 September 2025
Reply from Buy Fire Alarm Parts
Thank you for your review. We’re sorry for any confusion — according to our tracking records, your order was delivered within the selected two-day timeframe. Sometimes carrier updates can appear delayed, which may cause mixed messages about delivery dates. We know UPS can be frustrating sometimes, but we're always available to assist with any shipping delays. We truly value your business and appreciate your feedback.
We want to be helpful and transparent but we’re a little bit confused. We do see an order was placed with us, but don’t see any emails or communication in regards to this order. Could it be possible you’re mixing us up with another company? Our company is Buy Fire Alarm Parts.com and our order format is “1000XXXX” . In either case we want to make things right when we are in the wrong. Please email any details you can provide to support@buyfirealarmparts.com.
Obsolete Parts
You usually have the obsolete parts that my customers need at a reasonable price and ship rapidly.
22 September 2025
Reply from Buy Fire Alarm Parts
Thank you for the review. We aim to keep the most in-demand parts on the shelf.
good customer service & price
22 September 2025
Reply from Buy Fire Alarm Parts
Thank you for the kind review
Great all around.
Item was still new and in the box. Shipping was fast. Price very reasonable.
22 September 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
Panels always repaired in a timely…
Panels always repaired in a timely manner. Always come back fully tested and fully functional. Always great communication with the office. Highly recommend
11 September 2025
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We're thrilled to hear that the repair met your expectations.
Great service
The website was easy to navigate, the shipping was fast, and I am very impressed with their service. They sent a return slip in case we needed to return the product and went above and beyond to ensure we were happy with them and our purchase. I will purchase from them in the future.
16 September 2025
Reply from Buy Fire Alarm Parts
Thank you for the review. It's our goal to give you a smooth customer experience.
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