Arena Smith took my money from my account, she said that she is working on dodo service so , she didn’t do anything about it. So please I need my money back
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The only issue I have is with your customer service Luke??who Always wants to help. That is commendable BUT in continually popping up while I am trying to complete the purchase request obscures the d... See more
Company replied
It was confusing at first because I had never used it before , only because front page was buybitcoins and I only wanted to transfer money into a bitcoin wallet. After I realized It was a page to get... See more
Company replied
Quick service..... rates aren't totally open apparent, so you have to work out THAT math yourself before you order, but slick as quick easy OTC service with QR code making everything slick and quick..... See more
Company replied
Company details
Information provided by various external sources
We have been helping everyday Australians buy Bitcoin since 2014.
Contact info
Level 4, 44 Gwynne Street, 3121, Cremorne VIC, Australia
- support@buyabitcoin.com.au
- buyabitcoin.com.au
You should know
4.3
Excellent
77 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was wonderful trading with you...
15 December 2020
Very good
I give this site 5 stars because they work fine, fast and easy to order for bitcoin. I actually don’t give up and got it right
27 November 2020
Easy to use.
Easy to use with different payment types and quick to deliver. Never a problem.
8 October 2020
EXCELLENT*****
16 September 2020
Unprompted review
Fast reliable
9 September 2020
Unprompted review
You are fantastic
You are fantastic. A very user friendly way to invest in bitcoins. I really appreciate your service.
3 September 2020
Unprompted review
Very convenient to buy bitcoin with…
Very convenient to buy bitcoin with great customer service. The rates are much more reasonable than 'bit coin dealers' who fleece 20% every time I spend.
11 August 2020
Unprompted review
Commission taken too high
22 July 2020
Unprompted review
A bit of overkill on the ID front since…
A bit of overkill on the ID front since I've last used these guys.
16 June 2020
Unprompted review
Reply from BuyaBitcoin.com.au
Thanks for the feedback. Regulations have changed and we pride ourselves on meeting all of the new regulations. We are working on making the process smoother and making it easier. Stay tuned!
Simple interface and a payment option…
Simple interface and a payment option for everyone. It's great that you now accept payments by debit/credit card. I love using BuyaBitcoin.
4 June 2020
Unprompted review
Reply from BuyaBitcoin.com.au
Thanks for the feedback.
Easy Process
Easy Process. Quick and helpful with the online chats as well!
17 May 2020
Unprompted review
Reply from BuyaBitcoin.com.au
Thanks for the feedback, glad the chat worked as well.
Quick service....slick as...
Quick service..... rates aren't totally open apparent, so you have to work out THAT math yourself before you order, but slick as quick easy OTC service with QR code making everything slick and quick... seamless...BTC was up on my wallet in 45 mins....
14 May 2020
Unprompted review
Reply from BuyaBitcoin.com.au
Thanks for the feedback, we are working on a few changes.
Efficient Trading
Quick and easy. Customer support is super supportive aswell A+++++
6 May 2020
Unprompted review
Reply from BuyaBitcoin.com.au
Thanks for the feedback. We love our support team, they are the best!
Excellent support team
Excellent support team, very quick, safe and easy process
1 May 2020
Unprompted review
Reply from BuyaBitcoin.com.au
Thanks for the feedback.
Reply from BuyaBitcoin.com.au
Thanks for the feedback.
What a grind...
While I understand the need for verification;- some methods of payment are so incredibly difficult and convoluted. A simple purchase takes a half day of running around. Jumping through hoops.
23 April 2020
Unprompted review
Reply from BuyaBitcoin.com.au
Hi Lee, thanks for the feedback. We are working on ironing out some of the friction points but when it comes to payment providers, some of those methods are out of our hands, but we are working with some of the providers to make the process smoother.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.