As a small business owner, I was trying to renew my business name and genuinely believed I was dealing directly with ASIC. It wasn’t until afterwards that I realised I had gone through a third-p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
SCAM!!! I was seconds from falling for this scam before heading to the ASIC website. ASIC will send you a renewal notice 30 days prior to the due date. These guys are scraping data and sending misle... See more
TOTAL RIP OFF! BEWARE OF THE CHAMELOEN. They email you your Business Name Renewal with similar looking documentation as Registry Australia. The only difference is, Their rates. WOW BusinessName.com... See more
Zero Stars. When your renewal comes around they will neglect to forward you the payment details to stop your business name from being cancelled. Not to mention that they charge twice as much as doin... See more
Company details
Information provided by various external sources
BusinessName.com.au is an online Australian business name registration service. The site features real-time searches for available business names as well as 60-second online name registrations.
Contact info
Level 23, Governor Phillip Tower, 1 Farrer Place, Sydney NSW 2000, 2000, Circular Quay
- 1300 550 730
- support@businessname.com.au
- businessname.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick & Easy
Great customer service and completed my order as purchased.

Reply from BusinessName.com.au
DONT WAIST YOUR TIME OR MONEY WITH THEM!!
The service was nothing but appalling!!!
The first business name I wanted I didn't get as it sounded to similar to another business name. I was told this via email. They spelt my name wrong so I corrected it and done another search for my business name. It said it was available so I requested that name only to receive another email saying that that also was unavailable but not only that they spelt my name wrong again. Then I had a look on asic website and it was available and not only that it was only 39.90 for 1 yr and registered straight away. Business name charged me $99 for a yr so I asked for a refund. It took multiple emails and paypal to get involved before I received my money back in total almost a month. I would never recommend anyone to use this company and I'm defiantly not holding back on telling people about my experience with them.
very professional, honest and trustworthy
I found the team to be very prompt with communications, helpful and trustworthy

Reply from BusinessName.com.au
Good business
quick to apply and fast feed back with no problems "fantastic"!!!

Reply from BusinessName.com.au
Left in the dark !
I brought my business name 5 weeks ago.
I got an email, saying I should recieve documentation in 5 days.
5 weeks later...nothing.

Reply from BusinessName.com.au
Fast, efficient delivery
This is the second time our associated businesses have used this service. Both occasions, they provided fast, responsive results. They responded to queries in an extremely timely manner, and we obtained our requests successfully. It was a streamlined process, preferential to applying through the government agency. Highly recommended.

Reply from BusinessName.com.au
Extremely Dissapointing - Don't Waste Your Money
I lodged my application on Monday the 16th Feb, understanding I should receive my ABN within 15mins. I received the ABN on Thursday the 19th Feb. There was no information missing on my application as they never asked for anymore. My understanding is they didn't lodge my application with the ATO until Thursday. I should have just lodged it directly with the ATO myself and saved my money.
I also applied for a business name on the 16th, with the understanding it should take 3 business days. I didn't receive the business name until the 5th March. 2 weeks later.
My dealings with businessname.com.au have left me with the view that they are completely incompetent. I want my money back.
Minimal Effort and Quick Reply
I found the web site very user friendly and I actually barely remember the experience because there were no hassles.

Reply from BusinessName.com.au
It doesn't come up in the ABN website
I like its fast way to make bussines name or rename business, but it doesn't come up in your ABN history.
Can you please tell me why it doesn't?
still waiting
I had a problem enitially purchasing the business name where your website said there was a server error and took 3 payments which you have now repaid however I am still waiting on my business name to get processed, have you even sent the application through? Your asking me to review a product that I haven't heard back from you on, not good
This was made easy and everybody was very helpful.
This is an excellent service. I was always emailed to let me know what stage the application was up to.

Reply from BusinessName.com.au
Errors and Poor Service.
We were sent the email to rate the service which we used some weeks ago. Realised last week we still hadn't received the Certificate of Registration. Apparently it was sent in an email.
The name of the business was incorrectly spelt and the place of birth for one of us was also incorrect. I asked how this could be fixed and was told, after almost half an hour of on and off waiting, that we would have to ring ASIC ourselves to rectify when the company states: We handle all the required government liaison for you. Apparently not.
Really bad service - no support, no apology. Chat girl [NAME] abruptly terminated the chat without asking if there were any other questions or anything else she could assist with.
VERY UNHAPPY WITH THIS GROUP.
terrible service - WORST
I found my abn was listed on the 4th of March and im still waiting for a reply
still have not been forwarded my business documents

Reply from BusinessName.com.au
Not bad
The address is wrong. Unsure who's fault that it, but still waiting for you guys to respond and fix it.
Im still wating for documents
This company has poor understanding of corporations act.
First class once again!
BusinessName.com.au make it quick easy and safe to register a business name. I have registered 4 business with them and I wouldn't go anywhere else!

Reply from BusinessName.com.au

Reply from BusinessName.com.au
Pricey but good service
Businessname.com.au were able to complete my application within the timeframe that they had advertised however I did need to push for it to be completed in time.

Reply from BusinessName.com.au
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




