Bull Bitcoin Reviews 299

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Dealing with Bull Bitcoin was always nothing less then fantastic experience. Fast , accurate and full of features. even support (Thanks Kevin!) feels like back to good old days when it actually ma... See more

Company replied

Rated 5 out of 5 stars

Thank You Bull Bitcoin, You saved us 2 days travelling time and hundreds in expenses. Bull Bitcoin was able to exchange some BTC and send it directly to the owner and pay for a new truck we were purc... See more

Company replied

Rated 5 out of 5 stars

I've been using Bull Bitcoin for 3 years. It's a no-nonsense bitcoin-only exchange run by cypherpunks who know what the heck they're doing. Customer service is super responsive et ils parlent français... See more

Company replied

Rated 4 out of 5 stars

I really like the great experience and integration to local currency. Lightning using CRC is super smooth. Using is to pay at businesses in Uvita wasn't always the smoothest but but more to do wit... See more

Company replied

Company details

  1. Cryptocurrency Service

About Bull Bitcoin

Written by the company

Logo

Bull Bitcoin is a non-custodial Bitcoin-only exchange that offers a white-glove experience to buying and selling Bitcoin. Available in Canada, Europe, Costa Rica and Mexico

  • International reputation for strong ethics
  • Non-custodial
  • Transparent and affordable rates
  • Responsive and friendly support staff
  • Nous parlons Français!
  • Bitcoin only. No shitcoins!
  • Fast e-transfer funding
  • Cash & Debit Funding options available!
  • No transaction limits (verified acounts)
  • Instant purchases
  • The World's favorite Bitcoin Company!

You can also pay all your bills and send money to any bank account in Canada with Bitcoin using Bylls... with the same Bull Bitcoin account!

  • Search our database of over 9000 standard billers
  • Credit cards, utilities, taxes... and more
  • Add your own personal payee by entering the recipient's bank account
  • Very high privacy!
  • Bitcoin price locked in instantly, no need to wait for confirmation
  • Founded in 2013, Bylls is the first and largest Bitcoin bill payment service and one of the world's oldest continuously-running Bitcoin company

Bitcoin, done right

Engineering Sovereignety

Buy and spend Bitcoin in Canada, Costa Rica, Europe and Mexico with a single account. World's best customer support team! Non-custodial and secure.

Contact info

You should know

4.7

Excellent

TrustScore 4.5 out of 5

299 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Egregious inconsistent upfront KYC process - AVOID

How can they possibly say "low-KYC" or "no-KYC" when it's the slowest, most inconsistent KYC experience I've ever had in Canada!

First - their system actually PULLS YOUR CREDIT REPORT to verify your address. No kidding. Look on your credit file. There's the inquiry. Care about your score much?

Second - you're informed you cannot deposit funds, not through e-transfer, not even through Canada post, until their very slow "KYC" process is complete. Uh-huh. So you try to "comply" with their requests to upload your ID, and all they do is send you more requests for the same ID you already uploaded.

A WEEK LATER -- still no "KYC" approval, still more requests for ID. Rude "customer service" sends a stern message reprimanding you telling you "YOU WILL NOT BE ALLOWED TO USE THE SERVICES IN ANY WAY" until completing multiple!! requests for ID!!

You have got to be kidding me.

UPDATE: Bullbitcoin sent the following message through their customer service portal responding to inquiries about their inconsistent, heavy-handed KYC and no approval after a week: "we are not even remotely desperate for new clients."

Yes, it's that bad. AVOID!!!

19 October 2024
Unprompted review
Bull Bitcoin logo

Reply from Bull Bitcoin

Thank you for taking the time to post this review.

We are terribly sorry that you experienced such deplorable service. This is extremely out of character and concerning for us.

We pride ourselves in our human and knowledgeable customer service as well as our high respect of individual privacy. We will keep striving for high standards and upholding them.

I am glad that we were able to resolve the issue with you directly after all, thank you again.

Rated 5 out of 5 stars

The best place to buy Bitcoin in…

The best place to buy Bitcoin in Canada, Hands Down. I will continue to use them forever. Thanks guys you’ve been super to deal with. Cheers have a great day…

21 October 2024
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Reply from Bull Bitcoin

Many thanks for taking the time to write this review!

We always aim at bringing the best human service to our users, and we'll keep it that way.

Rated 5 out of 5 stars

Bull Bitcoin is AMAZING!

Bull Bitcoin is incredible, the whole team, their vision, and customer service is unmatched in the industry. These guys are pioneering the entire Bitcoin space and truly leave no stone unturned. So grateful for all their care, expertise and professionalism. Would highly recommend them to all!

3 July 2024
Unprompted review
Bull Bitcoin logo

Reply from Bull Bitcoin

Great to hear we hit the mark!

Rated 5 out of 5 stars

Withdrawal made easy.

Withdrawal made easy.
I was able to with direct from my investment account to my wallet and that's an awesome fast transaction

20 May 2024
Unprompted review
Bull Bitcoin logo

Reply from Bull Bitcoin

Glad to hear we can help you out here! We strive to make sure that you get your funds where they need to be as quickly as possible!

Rated 5 out of 5 stars

I didn’t expect much initially

I didn’t expect much initially, but this company’s efficiency impressed me greatly. Everything was handled swiftly and competently, making the experience stress-free.

14 April 2024
Unprompted review
Bull Bitcoin logo

Reply from Bull Bitcoin

Thank you for taking the time to send this review!

We are a dedicated team who is passionate about getting Bitcoin in the hands of the sovereign! If you need any assistance learning more about Bitcoin, or simply using the Bull Bitcoin exchange, don't hesitate to reach out.

Rated 5 out of 5 stars

I am now a BB Fanboy!

I found out about BB a few months ago! I was googling L-BTC to learn about - ended up with BlockStreamer which they mentioned about BullBitcoin as a trusty exchange.

I registered but no KYC. I used Canada Post and deposited some $$. It was about 7:00 pm - by the time I got back home about 10 minutes walk, saw BB's email that my money was available for trade!

I thought it was an error because I heard it takes like up to 24 hours. I logged in my account and YES, money was there.

Since then, I have funded my account a lot (a lot a lot!) with e-transfer (I'm KYC'd now!) and Canada Post.

Not a single problem. Money goes in, BTC comes out and it's FAST!

BullBitcoin is the true meaning of Exchange and non-custodial. They never OWE you - so you can rest assured your BTC is safe and secure with you and you only.

Couple of times, I needed some help, I messaged them late at night during weekend. Like less than 15 minutes, I got my response!

They are not only quick to reply but 100% helpful. I never had to "clarify" or "explain" myself more!

These young and talented team will have a bright future - I promise you.

I wish I could meet them over a round of beer and chat about BTC! They are like walking and talking google without Ads or Tracking!

10 April 2024
Unprompted review
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Reply from Bull Bitcoin

Here at Bull Bitcoin we let nothing stand in your way when moving money from CAD to BTC and back again. Batching transactions to save you fees...we got you! Offering Lightning and Liquid Network for smaller amounts... we got you! Pioneering new CAD payment methods for friction-less transactions... it's our backbone!

As you dive deeper and deeper in to Bitcoin, you can see that Bull Bitcoin offers the features that really matter to Bitcoiners. We set industry standards and innovate constantly to bring Bitcoin to the masses.

We appreciate the time and care taken to share this review with others!

Massive thanks!

Rated 5 out of 5 stars

Recommended!

I recently heard about BullBitcoin! But, they have been around for a few years now!

Since my first experience with them about a few months ago - until now, nothing to complain!

I love to complain about anything and everything - including Apple, Google, Microsoft - you got the point!

Anytime, I had some questions, got my answer like in less than an hour - sometimes minutes.

Some of the coolest guys run this place. Very professional and they make me feel like I am someone important!

In fact, I believe they treat everyone the same. I referred couple of friends and neighbours - they all had nothing to say but thanking me.

They are not well-known, sadly. Too much noise and false advertising by many Canadian exchanges is the problem which took me so long to discover these guys.

Most important, they are one the few exchanges supporting Lightning transactions which saves you some $$ and the only exchange with Liquid BTC support!

And, this is how I got to know them - I was browsing blockstream (very popular Canadian BTC company) to get some info about L-BTC which BullBitcoin's name was listed.

Anyway, these guys rock. Don't bother with some negative reviews which probably posted by some competitors.

Try them once and see for yourself.

They don't hold on to your $$ or BTC and run away like some other Canadian exchange/s.

Another cool thing is their gift cards. Swap with your BTC at the lowest fees and save tons of $$ on Amazon, Apple store, etc.

9 April 2024
Unprompted review
Bull Bitcoin logo

Reply from Bull Bitcoin

Taking the steps to becoming a sovereign Bitcoiner deserves nothing but respect. We salute each and ever user of our services as we work together to destroy fiat and help Canadians take back their financial freedom.

Thanks for sharing your experience!

Rated 5 out of 5 stars

What an incredible experience

What an incredible experience. After hacking around unsuccessfully, and finally getting into a real difficult situation, Tech support was absolutely terrific. Thanks to Kyle D, I was able to get moving. Such extraordinary assistance and help - I would never have believed possible. Thank you Kyle D and the team, BRAVO!

5 April 2024
Unprompted review
Bull Bitcoin logo

Reply from Bull Bitcoin

Thanks a bunch for such a glowing review!

We pride ourselves on our team of experts. We are a 100% Bitcoin-only elite team of troubleshooting ninjas - no problem is beyond the reach!

We are super happy to hear that Kyle D could get into the crux of the problem and help you find your way out!

Rated 5 out of 5 stars

Best Crypto Exchange platform in Canada

It works well you get your money within an hour and it is easy you just send whichever crypto to the address and then you can cash out with any currency to your bank account. And I'm using it in Canada and not everything works here. I highly recommend it.

26 March 2024
Unprompted review
Bull Bitcoin logo

Reply from Bull Bitcoin

Thank you for taking the time to review our services. As a point of clarification, however, we only accept bitcoin and no other cryptocurrencies. We feel it is important to point this out as you have stated that it is possible to send any crypto which is both not the case and could result in a loss if you attempt to send us anything other than bitcoin. In addition, it should be noted that we currently only trade in Canadian dollars (CAD) and do not support any other currency.

Rated 5 out of 5 stars

My favorite Canadian exchange hands…

My favorite Canadian exchange hands down. I don't buy my BTC anywhere else.

21 February 2024
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Reply from Bull Bitcoin

Thanks a lot for taking the time to write this review!

We are proud of our loyal user base that keeps growing. They are aligned with our ideology in majority, which is a great experience for us too!

Rated 5 out of 5 stars

I am grateful for Bullbitcoin because…

I am grateful for Bullbitcoin because until I found them I held crypto but could never figure out how to store it safely in a hard wallet. Their tutorial walked me through every step and when I needed support they were readily available to answer any questions I had. Now I am feeling great about the sovereignty of my wealth. All thanks to these guys.

15 January 2024
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Reply from Bull Bitcoin

Thank you for taking the time to write this review, much appreciated!

Our support team possesses great technical Bitcoin knowledge and is always there for assisting Canadians with self-custody of the hardest money there is.

Rated 5 out of 5 stars

Best BTC Exchange on the Market

Absolutely the best BTC Exchange on the market! Seamless service and support.

11 December 2023
Bull Bitcoin logo

Reply from Bull Bitcoin

Thank you for the review!

We focus on upholding the Bitcoin ethos, and our human support makes sure that no one's left behind.

Rated 5 out of 5 stars

Simple clean site

Simple clean site, easy dependable transactions. Just excellent

19 December 2023
Bull Bitcoin logo

Reply from Bull Bitcoin

Thank you for writing this review!

Bull Bitcoin sticks to what works; Bitcoin-only, Self-custody. All while integrating the bleeding edge tech such as Lightning and Coinjoin within our infrastructure.

Rated 5 out of 5 stars

Bull Bitcoin-My one stop shop for all my Bitcoin Exchange and Services Needs

Bull Bitcoin provides a wide range of services and is my one stop shop for:
1) A Bitcoin only non-custodial exchange for buying and selling Bitcoin, supports core, lightning or liquid bitcoin transactions
2) Bull Bitcoin promotes sovereign self-custody practices and provides training or their Bull Bitcoin Prime support to guide you
3) I am adding my business account and extending my services to include bill payments, etransfers, and automated dollar cost averaging services.
At Bull Bitcoin I feel part of a bigger Bitcoin community --As they say "Bitcoin is not only our core business: it's our Mission".
Thanks everyone at Bull Bitcoin for great customer service including integrity and ethics within the Bitcoin ecosystem.

19 December 2023
Bull Bitcoin logo

Reply from Bull Bitcoin

Many thanks for taking the time to write this review!

Bitcoin-only, self-custody through and through, with the best customer support team there is.

Rated 5 out of 5 stars

Bought, sold BTC and paid bills

Having used Bull Bitcoin for buying, selling and paying bills, has been straight forward and transactions were always timely. And have not experienced any issues. If I ever had any questions, support was friendly and gave quick responses.

19 December 2023
Bull Bitcoin logo

Reply from Bull Bitcoin

Thanks for taking the time to post this review!

Bull Bitcoin empowers Canadians with sovereign money and allows them to pay bills directly from their wallet.

Rated 5 out of 5 stars

This website is very easy to use and…

This website is very easy to use and the team that takes care of it is very professional.I am really satisfied from bull bitcoin.

19 December 2023
Bull Bitcoin logo

Reply from Bull Bitcoin

Thanks for the review!

Our customer support team of experienced bitcoiners is always happy to assist users from A to Z, we leave no one behind.

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, great philosophy and user experience. It’s the place where real bitcoiners buy their bitcoin in Canada.

19 December 2023
Bull Bitcoin logo

Reply from Bull Bitcoin

Thanks for writing this review!

Our mission is to accelerate the rise of the Bitcoin Standard. We do not believe in compromise. We prioritize upholding Bitcoin ethos over profits. This is what sets Bull apart.

Rated 5 out of 5 stars

What a bullish service

A great service. Very easy and convenient. I like the easy QR code to find my account with cash. I highly recommend Bull Bitcoin.

11 December 2023
Bull Bitcoin logo

Reply from Bull Bitcoin

Thanks for the review!

The Cash and Debit at Canada Post funding method is definitely a hit. Account loaded in 10 minutes, then the bitcoins are sent straight to your wallet.

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