Bulkbuddy Reviews 458

Thanks very much to Bulk Buddy BC Team. I had an issue with BB BC which they solved it very nicely & granted me with store credit so i will definetly shop back from Bulk Buddy

So if anyone out-there has any issue simply email them & they will be glad to help you
Thank you once again BBTeam
Apreciated ♥️

The customer support is great when they reply but it can be very slow.. but.. they will eventually reply.

My last order was sent monday and got it today. fast delivery, weights are correct, one strain had about 7g of shake to it, not a fan of shakes or bottom bags but overall i am happy with the product.

Order before that was very slow Due to Canada post Strike but arrived. Bulkbuddy reassured me that it was packaged and on the way!

Despite the few issues with shipping, slow reply, or "ignoring missing loyalty points", i always got my order ,reassured to be reimbursed if anything was to happen to package & im sure they are doing their best with replying so.. the company deserves 5 stars! :)

Thanks BulkBuddy!

Good quality for the price ive been ordering and i am generally satisfied.

I still haven't received my tracking number. My package has been in the shipping process for 3 days. Can you send me my tracking number or simply reply to me please?

Answer : No response from Customer Service, they are holding $250 and my order remains in process, no tracking number can you answer my emails or send me my package? I will then remove my trust pilot review. You can reach me. I am waiting impatiently. I was defrauded with cheepweed I hope you are honest

I have written to you several times and have received no response from you. Can you give me an email address so that someone can take care of my shipping please, as it has been paid for 3 days. Thank you for your understanding.

I’ve been ordering from this website for awhile now and I live other of the coast no problems having them in no time, there’s a little mistake here and there no biggie those are always solved very quickly awesome service very good quality too

There is no customer service. Order at your own risk. I placed an order immediately paid for it and now it's been sitting on hold for almost a whole week. Nobody from the company has responded to my messages. I feel like I've just been ripped off for over $300. I paid with Bitcoin so I can't even get the money back. Buyers beware these guys are total scam artists.

I have ordered from Bulkbuddy in the past with good success. Unfortunately on my previous order they did not have the product in stock even though it showed there was lots when I ordered. They cancelled half of the order and converted my $400 into 40000 of there points. On my current order I spent $500 including attempting to use my 40000 points.
This time the order has been cancelled outright.
I have been trying to contact them now for four days asking what is going on with my order.
No RESPONSE yet - nothing!
The customer response is horrendous.

Horrible customer service and follow up. I’ve been trying to get in touch with customer service about a delivery issue—zero response. Funny enough, they do reply quickly if you have a question about purchasing something. I was forced to pay $25 for express shipping after the site said “add $5.76 more for free shipping.” So I did. Then at checkout, express was the only option available. I paid for 1–4 day shipping, but they didn’t even create the label for three days—and when it finally shipped, it went regular mail. No refund. No credit. No explanation. Just silence. But sure, ask about a product before buying? Replies instantly. After the sale? Good luck.

Second shipment short. Contacted customer support. They replied fast and said sorry can you take a picture for us. I took a picture and sent to them and heard nothing back.

we had a little issue BB fix it up perfectly very happy. I’m proud to be a member of bulkbuddys once again.

Had a shipping problem but team BB took care of it ( a bit of delay ) got my stuff and got some extra points for further orders ! Good job !

I’ve ordered from them for about 9 months. Always on time and good price and quality. That is until this time. They have taken my money and ghosted me. The chat line is useless and nobody returns emails. Absolutely terrible customer service. They have no phone number so I’m basically SOL
Don’t buy from these scammers. You will get burned eventually
Well after 10 days they decided to rectify the situation. Sent my products with a small upgrade and all seemed back to normal ……well
Update on June 27
My very next order, they get it lost by Purolator. They send me an email 2 days later to say it’s lost but the good news is we will give you a credit. 4 days later they don’t answer, my credit order is on hold and I’m still without answers and its a long weekend. These guys are scam artists. They should have just sent out another order but apparently it’s not what they do. They give you a credit that you can’t seem to use and then ignore your inquiries and emails. Use other reliable sources people. Tried to work with them again but the customer service is the worst!!!!!

Has anyone been able to get these guys to respond to a message? I’ve been messaging them for weeks now. Trying to get the limit released so I can pay.

I placed an order for $750 that I never received. I sent several emails without ever receiving a response, so I simply lost $750. I do not recommend you at all.

Problem was solved

I've never been let down..
Perhaps the complaints are from other weed stores because they can't compete with $12 ounces?

Things were looking grim with my previous supplier so I was looking for a new one and someone recommended me this site. Put my first order in, got it 72 hours later and it is 10% extra in weight. So no complaints!

I did 2 separate orders, both arrived on the same day. The price was good I think, have got similar quality from other places just paid way more. Thanks I guess...

This was the first place from where I ordered and I have been with them all through these years. The service has only gotten better over time and the product has improved. I understand that it can be seasonal but I still think their strains are much stronger now.

I just wanted to test them... this was 2 years ago and I've been with Bulkbuddy all the way after the very first order. Good security, they know how to pack and ship. Thank you