The gentleman I first talked to was the nicest guy I had ever talked to. He set me up quickly with dumpster services. The young men who brought the dumpster were extremely nice and explained everyth... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

Service You Can Depend On

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a billing problem but lou from customer called and explained the problem and corrected it in a timely manor.

Reply from Budget Dumpster
I recently contacted Budget Dumpster to request a quote and arrange for a roll-off dumpster delivery, and I must say, my experience was nothing short of amazing! How often can you genuinely say that about customer service?
My first point of contact was Zach L, who impressed me with his extensive knowledge and genuine concern for my needs regarding the dumpster use. He patiently broke down the costs for the various dumpster options and ensured that my city ordinance allowed for street drop-off. Zach also helped me calculate the weight capacity I would need based on the large items we had, and he assisted in determining how long we would need the dumpster to complete our cleanup.
Zach was incredibly easy to communicate with, providing me with all the necessary information and ensuring I had my contract and payment receipt ready before we ended the call. The entire process was straightforward and extremely affordable.
I will definitely be recommending Budget Dumpster Rentals to all my friends and will be using their services again in the future!
Kind Regards,
Sandy F
Ogden, Utah

Reply from Budget Dumpster
Alexis was extremely helpful and made the process of ordering a dumpster for our project painless!

Reply from Budget Dumpster
Budget was awesome! Dropped off when promised and picked up as promised. Very friendly staff. Great to work with. Make just one call to budget, no need to call others.

Reply from Budget Dumpster
Brandon has provided top notch service. I was able to get specs and pricing info right away (on a Saturday morning). I received a competitive price to match my dumpster weight and volume needs. The swing door opened in the correct direction. Delivery came on the date requested. Brandon also followed up to be sure that the dumpster was delivered smoothly. After construction was underway, Brandon returned my call quickly to answer questions and clarify acceptability of dumpster contents.

Reply from Budget Dumpster

Reply from Budget Dumpster
Brandon was professional and efficient and explained everything I needed to know including protection for my paver driveway. Appreciate the quick service and arrival of my dumpster! Thank you for your continued great service to my company!

Reply from Budget Dumpster
Kerona was helpful and detailed, explained to me the types of debris I can get rid of and what was not allowed, great talk with a skilled customer service person.

Reply from Budget Dumpster
They were very helpful, timely and delivered a second dumpster on the weekend because I was in desperate need of it (their day off). Always there to answer my questions and let me know the status of my deliveries and pickups.

Reply from Budget Dumpster
Kerona was well versed and knowledgeable. She was friendly and professional as well as personable. She is a wonderful person to work with. I wish all customer service people were like her!

Reply from Budget Dumpster
overcharged, stating my CLOTHES and kids' TOYS weighed 2.7 tons, so they added a fee.

Reply from Budget Dumpster
The dumpster arrived on time and was placed exactly where I needed. Due to the snow the dumpster was not picked up until almost a week later.

Reply from Budget Dumpster

Reply from Budget Dumpster
Brandon was awesome and I received great customer service!

Reply from Budget Dumpster
Budget Dumpster made a huge collection of construction and life's debris EASY to discard, by placing the bin where we needed it and picking it up expeditiously when we completed the task. The professional friendly driver delivered and picked up the bin in a snap!

Reply from Budget Dumpster
Booked online, received a "Saved Cart" with a FINAL price. Called in to pay, was imediately told that the price given was for "Commercial only", even though at the website it allows me to chose "HOME Remodel" and they had my address which is inside a subdivision.
The "booking agent" was very rude and misinformed, insisted that this was "user error" and would not own up. quoted me a price that was $130 higher and 1 day shorter. Eventually he just hung up on me.
I'd rather pay twice as much for ANYONE else than ever do business with someone as arrogant and misinformed as this guy was.
FYI, they are just a broker agency who matches you with local providers.
Edit: Got a call from a manager, he was very nice and apologized for the behavior from the previous rep. Hopefully they'll fix their system.

Reply from Budget Dumpster
Easy to schedule online. Easy pickup and dropoff within the requested window. Made it seamless. Didn't have to be home for dropoff or pickup. Highly recommend.

Reply from Budget Dumpster
My only issue is that my request to have wood placed under the dumpster was not followed even though I was assured that it would be.

Reply from Budget Dumpster
Will recommend you to everyone that needs to dump. Zach L. was one of the best costumer experience I have had in a long time. Very courteous and informative. Because of Zach is the reason I will be rutirning.

Reply from Budget Dumpster
I called to rent a dumpster, I told the salesperson that I was having a mobile home torn down she told me that the smaller one would hold the mobile home, but to be on the safe side where I didn't have to pay for it being over the weight limit, I told her I would get the larger dumpster. When the dumpster arrived, it had some items already inside of it. I called and told them that, they made me feel as if I had put the items inside the dumpster. After they picked up the dumpster three months later, they said I owed them more money, the dumpster was overweight. I told them that their salesperson told me that the smaller dumpster would hold the debris from the mobile home. I decided to get the larger one. Anyway, they went into my account without my permission and took out half the money, which made me go into overdraft and caused my car insurance to be late. Now they are saying that I still have to pay over five hundred dollars for the dumpster being overweight. If possible don't rent from this company.

Reply from Budget Dumpster
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.