I seen reviews in regards to the refund or cancellation policys where people weren't happy. Fortunately for me nothing went wrong in my process for booking my flights. I don't need to cancel or refund... See more
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Everything all good. Just some feedback below: The E-ticket I received from BudgetAir did not have the terminal details on it. I was at the incorrect terminal (in Jeddah) then rushed via taxi... See more
Company replied
Hi, I just completed a booking on budjetair.com.au The process went smoothly until the final payment stage, where the price changed unexpectedly: - Initially shown: $489.00 - At payment:... See more
Company replied
Sitting in comfort of my home I could book ticket. User friendly online service. Thank you & look forward my first flying experience with VJ flight. Smiles
Company replied
Company details
- #4 of 5 best companies in Airline Ticket Agency
- #4 of 8 best companies in Car Rental Agency
- #5 of 6 best companies in Flights Search Site
- #20 of 23 best companies in Travel Agency
- #5 of 7 best companies in Travel Aggregator
Written by the company
BudgetAir.com.au is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Written by the company
Contact info
4.0
Great
13K reviews
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cheapest rate i can get so far!
30 June 2026
Reply from BudgetAir.com.au
We are so happy to hear that you found our rates to be the most affordable. Thank you for your wonderful feedback!
Booking is customer friendly you get…
Booking is customer friendly you get conformation of you booking in no time and the price ( taking all in consideration was good.
Thank you.
2 July 2026
Reply from BudgetAir.com.au
We are so pleased to hear that your booking experience was customer-friendly and that you received prompt confirmation. We also appreciate your positive feedback on our pricing. Thank you for your kind words!
Reply from BudgetAir.com.au
We are so glad you found an affordable fare with us. We truly appreciate your positive feedback and look forward to assisting you again in the future!
I went on "GOOGLE FLIGHT.com then I…
I went on "GOOGLE FLIGHT.com then I found " Budget Air,s" options was hood for me to use according to my requirements and the price range also better than others ( A$ 1327.00). So I followed all the steps with ticking according to what I am happy to full fill my booking.
But what I was not happy is when it comes to the finalising page out of provided payment options When I click on "PAYPAL - pay in 4 and when trying to do the payment it does,nt allow that option ( tried more than 3 times) then I did the payment on normal payment like one off payment of A$ 1327.00. Why is that? If that payment not allowing on your sites please remove it from the payment options.
Other than that " BUDGET AIR" online service is very straightforward and clean and easy.
5 July 2026
Reply from BudgetAir.com.au
We appreciate you taking the time to share your feedback regarding your recent booking experience. We're glad to hear that our online service was straightforward and easy to use. We understand your frustration with the PayPal "Pay in 4" option not being available at the final payment stage, despite being offered. We are actively reviewing our payment options to ensure they are accurately reflected and functional for all our customers. Your input is invaluable as we continuously work to improve our services.
New experience , not so good outcome
It wasn't a clear process - not sure if booked a flight or not. Price was high.
28 June 2026
Reply from BudgetAir.com.au
We regret any confusion regarding your booking and the pricing. You have a booking with us and we have sed your etickets on the 28th of june, 10 minutes after we received your payment. I have resend them so you can find your trip. You can also find all details on your budgetair myaccount. In case you need support from customer care: they are around on chat, call and email 24x7. Feel free to contact them. Kind regards Klara
Reply from BudgetAir.com.au
Thank you! and have a great trip. Kind regards Anne
Reply from BudgetAir.com.au
We are so glad to hear that you found the booking process to be easy and straightforward. Thank you for sharing your positive experience with us!
Reply from BudgetAir.com.au
We are delighted to hear you found the booking process straightforward and the pricing excellent. We appreciate your positive feedback!
Hi, "Price increased at payment – not transparent"lack of transparency loses trust
Hi,
I just completed a booking on budjetair.com.au The process went smoothly until the final payment stage, where the price changed unexpectedly:
- Initially shown: $489.00
- At payment: $493.40
This is an increase of $4.40. Even though the amount is small, changing the price only at the last step is confusing and lacks transparency. All taxes, fees and charges should be displayed clearly and fixed from the start, not added when I am ready to pay
5 July 2026
Reply from BudgetAir.com.au
We appreciate you taking the time to share your booking experience with us. We understand your frustration regarding the price adjustment at the final payment stage, and we acknowledge that such changes can be confusing. We are always working to ensure clarity and transparency throughout the booking process, and your feedback is invaluable in helping us improve. We are reviewing our system to ensure all costs are presented upfront and clearly.
I often choseBudgetAir for my bookings…
I often choseBudgetAir for my bookings and evrrytime tthings rans smoothly so I am reluctant to choose other companies.
3 July 2026
Reply from BudgetAir.com.au
We are so happy to hear that your bookings with us have consistently run smoothly! It's wonderful to know we've earned your trust and loyalty. Thank you for your positive feedback.
By far the worst experience I've ever had
By far the worst experience I've ever had with anything booking wise. Flights we're changed which I could no longer make (out of my control) no one wants to help out and to reschedule flights was going to cost the same as a whole new ticket. Please be aware and just book directly through the airline. These booking companies thrive on taking money from people without helping them at all
5 July 2026
Unprompted review
Reply from BudgetAir.com.au
Hello Williams,
Thank you for sharing this feedback. Having plans disrupted by an airline schedule change is incredibly stressful, and it is disappointing to hear that the support received so far did not meet expectations.
When airlines adjust their flight times, finding suitable alternatives can be challenging, but assistance should always be readily available. The goal is to make this right. The booking details are being looked into immediately to find a better solution or review alternative options for these flights.
An update will be sent via email as soon as possible so this can be resolved together.
Kind regards,
Mark | Customer Service
BudgetAir.
no complicated booking menus
no complicated booking menus, simple platform and quick booking, Impressed
5 July 2026
Reply from BudgetAir.com.au
We are so pleased to hear that you found our platform simple and the booking process quick. Your positive feedback is greatly appreciated!
Reply from BudgetAir.com.au
We are delighted to hear that you experienced such a quick and easy process. Thank you for taking the time to share your positive feedback with us!
Cheapest flight comparing to another…
Cheapest flight comparing to another travel agent’s
1 July 2026
Reply from BudgetAir.com.au
We are so pleased you found our flight prices to be the most competitive. Thank you for your kind words.
Booking process was simple and…
Booking process was simple and straightforward, got significantly cheaper deal on BudgetAir
1 July 2026
Reply from BudgetAir.com.au
We are delighted to hear that you found the booking process simple and straightforward, and that you secured a great deal with us. Thank you for choosing BudgetAir!
Reply from BudgetAir.com.au
Thank you for your wonderful review! We are so pleased to hear that you found our service to be cool, easy to use, and quick. We appreciate your feedback!
IT was good
IT was good, my first time to book from this website. Looking forward for smooth and easy process of my upcoming travel at the AirPort.
4 July 2026
Reply from BudgetAir.com.au
We are so glad you had a good first experience booking with us! We look forward to ensuring a smooth and easy process for your upcoming travel.
I have done my ticket through this
I have done my ticket through this. It's quick easy and simple.
4 July 2026
Reply from BudgetAir.com.au
We're delighted to hear that you found the process of getting your ticket quick, easy, and simple! Thank you for sharing your positive experience with us.
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