My girlfriend really loves your brand. When she traveled to England, she bought some items from Buckley London. She wished she had bought more, but thought it wouldn’t be possible unless she visited E... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really pretty rings and in the sale. 😀 Delivery was great, arrived within a few days of ordering. Would definitely order from this site again.
Company replied
I have always found this companie"s jewelerry very good quality and excellent value. Many of the items look like very expensive jewellery. The delivery is prompt and everything is excellent.
Company replied
Great customer service. I needed to return my original purchase. Followed the return process & received an extremely quick response & exchange in time for Christmas. No quibble or queries, would defin... See more
Company replied
Company details
Written by the company
Redefining costume jewellery since 1989, Buckley London is a British heritage brand, synonymous with craftmanship and timeless design. Where classic style meets modern elegance and with over 30 years of expertise in the trade, Buckley London is today the leading, go-to brand for affordable costume jewellery. Whether you’re searching for the perfect gift, attending a special event, or you’d simply like to elevate your everyday wardrobe, Buckley London offers something for everyone, whatever the occasion.
Contact info
Buckley Jewellery Ltd. Unit 713B Thorp Arch Estate , LS23 7FF, Wetherby, United Kingdom
- 01937842251
- enquiries@buckleylondon.com
- buckleylondon.com
4.6
Excellent
153 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from Buckley London
Hi Claudius, thanks so much for your lovely review. We hope you shop with us again! x
Great customer service quick delivery
19 November 2024
Reply from Buckley London
Thanks Katie, we hope you shop with us again! x
Excellent customer service paired with…
Excellent customer service paired with high quality jewellery. I cannot wish more. CS solved a force majure situation quickly and always kept me up to date. Very pleased overall. I highly recommended.
12 November 2024
Reply from Buckley London
This is great to hear! Thanks so much for taking the time to write a review x
Buckley is my favourite jewellery shop
Buckley is my favourite jewellery shop. It's affordable and the jewellery is just amazing. Love, love love it❤️
12 November 2024
Reply from Buckley London
We're so happy you love your jewellery! We hope you shop with us again! x
Great price and great service 👍👏👍
8 November 2024
Reply from Buckley London
Thanks so much much for your great review!
Buckley London x
Beautiful set
Beautiful set. Came on time nicely packaged. Very good quality and price
6 November 2024
Reply from Buckley London
Hi Patricia, thanks so much for your lovely review. We hope you shop with us again! x
Was really fast delivery and the…
Was really fast delivery and the necklace was really nice lovely Christmas present for partners mum ❤️
22 October 2024
Reply from Buckley London
Hi Donna, thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us x
Great value for money .
Lovely bracelet and great value 😘 oks great with my rose gold Pandora bracelet
Would certainly recommend fast delivery too.
11 October 2024
Reply from Buckley London
Hi Gail,
Thank you so much for the 5-star review! We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon.
Buckley London x
Excellent product as always and prompt…
Excellent product as always and prompt delivery.
15 October 2024
Reply from Buckley London
Hi Jacqui,
Thank you for the 5-star rating! We hope you enjoy your Buckley Jewellery. We hope to see you again soon!
Buckley London x
I tried to contact them but the site…
I tried to contact them but the site doesn’t work. So much for customer service.
1 October 2024
Unprompted review
Reply from Buckley London
Hi Lisa, so sorry you've not had a response. Please email enquiries@buckleylondon.com and a member of the team will be more than happy to help.
Thanks
Buckley London x
Good and uncomplicated service
25 September 2024
Reply from Buckley London
Thanks so much for sharing your experience Diane, We hope to see you again soon!
Buckley London x
Bracelet snapped after just 1 month
Bracelet snapped after just 1 month. I bought it for my girlfriend’s birthday last month and already it has snapped! Awful and makes it look like I’ve bought her cheap crap.
18 September 2024
Unprompted review
Reply from Buckley London
Hi Callum, We're so sorry to hear this. Please contact enquiries@buckleylondon.com and a member of the team will be happy to help :)
Great Value Chic Assessory.
The design, colour and fit of the ring are excellent. It's also great value for money and looks really stylish. My order was delivered as promised and within a very short time. This isn't my first purchase and with jewellery at these prices it probably won't be my last.
3 September 2024
Reply from Buckley London
Thanks so much for sharing your experience Diane, We hope to see you again soon!
Buckley London x
Sent items back by special delivery 2…
Sent items back by special delivery 2 weeks ago and I’ve emailed and filled out contact form as well as message on instagram and still heard nothing or received the refund.
16 August 2024
Unprompted review
Reply from Buckley London
Hi Diane, We are so sorry to hear this. Please contact enquiries@buckleylondon.com and a member of the team will be happy to help :)
Buckley London x
Simple and easy
20 August 2024
Reply from Buckley London
Thank you Susan. We are happy to hear you had a generally positive experience with us!
Buckley London x
Very well made product!
Very well made product!! Great value for money, and great delivery service! Would definitely recommend.
12 August 2024
Reply from Buckley London
Wow! Thank you for the review Bo. Amazing to hear you had a great experience with us! We hope you enjoy your Jewellery.
Buckley London x
Reply from Buckley London
Thanks so much for the review Isabel! We're very happy you are pleased with your Buckley Jewellery.
Buckley London x
Delivery time was super fast and as…
Delivery time was super fast and as always your jewellery does not disappoint! 👌🏾
4 August 2024
Reply from Buckley London
Thank you for the 5-star review Kamini! We really appreciate your kind words. We hope you enjoy your Buckley London Jewellery.
Buckley London x
Looks beautiful
This is for a colleague who is leaving work. It was at the sale price and looks far more expensive than it actually is. I can't give a full detailed review as it won't be worn until she leaves work.. obviously. I can say that it looks exactly as the picture shows and ideal for Christmas/birthday presents. I own some Buckley jewellery which I've had for several years and still looks new and I have every faith that this set will be just as good.
5 August 2024
Reply from Buckley London
Thanks so much for sharing your experience, We hope to see you again soon!
Buckley London x
The best you can buy !
Buckley costume jewellery is the best you can buy !
Beautiful designs made with quality materials - impossible to tell that they’re not real ! Terrific value !
A long established business with outstanding customer service , can’t be bettered !
2 August 2024
Reply from Buckley London
Hi Susan
Thanks so much for sharing your experience, We hope to see you again soon!
Buckley London x
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